Agilence

Agilence sells loss prevention and operations analytics that read POS, labour, inventory and other data to flag fraud, theft, discount abuse and waste. Its restaurant package combines a core analytics product with optional modules, case management for investigations and mobile audits. It is aimed at loss prevention, operations and finance teams at restaurant, retail, grocery and convenience chains.

Last reviewed

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Home page of Agilence's website
Agilence's website on 30 September 2026
Best for
Restaurant brands with many locations, Franchisors
Pricing
Quote only
Runs on
Web

Who it is for

  • Restaurant brands with many locations

    Monitors sales, voids, discounts, refunds and order times across sites to surface fraud and training needs.

  • Franchisors

    Gives franchise brands visibility across labour, POS, inventory and promotions at every operator without taking over franchisee decisions.

  • Loss prevention and asset protection teams

    Turns flagged transactions into cases and audits that can be assigned and tracked.

What it does

  • Multi-location sales and performance monitoring

    Tracks trends and anomalies across locations, including sales by daypart, terminal and menu item.

  • Loss prevention and margin protection

    Detects unauthorised discounts, voids, low-value transactions and fraudulent refunds.

  • Employee performance and training insights

    Monitors staff behaviour, order duration and discount trends to find training needs.

  • Dashboards and reports

    Users can build reports, dashboards, queries and alerts with drag-and-drop.

  • AI transaction fraud scoring

    A model scores transactions for fraud risk and learns from investigators marking items as fraud or not.

  • Alert prioritisation

    Ranks alerts by fraud likelihood using data patterns and past investigation outcomes.

  • Natural language queries

    In Case and Audit Management, users ask questions of their data in plain English.

  • Case management

    Logs and investigates incidents such as theft, dine-and-dash, food safety issues and guest complaints, with evidence, workflows and reporting in one place.

  • Audit management

    Mobile front-of-house, back-of-house and kitchen audits on a tablet or phone with customisable forms and real-time scoring.

  • Expiring inventory module

    Monitors at-risk products by expiry date to cut waste.

  • Physical inventory module

    Consolidates physical counts into an inventory baseline.

  • Cash over/short module

    Centralises cash variances to spot discrepancies and possible fraud.

  • Inventory adjustments module

    Analyses stock discrepancies to detect shrinkage.

  • Alarm and eCommerce data modules

    Brings alarm data and online sales data into the same analytics.

Pricing

Pricing model
Quote only

Agilence publishes no prices; the site directs visitors to request a demo or schedule a call.

How it compares

Compared with the 9 products in Business Intelligence & Analytics that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 63 integrations. The median in this category is 12.
  • Lists Web only. Among the 9 products in this category that state their platforms, 2 list an iOS app and 2 list an Android app.
  • The category's 10 most-named integration partners are Square, Toast, 7shifts, NCR Aloha, Bizimply, ChatGPT, Claude, Deputy, DoorDash, Fourth. Of these, this product's listing names NCR Aloha.

Works with

Delivery
BringgInstacart
Other
3VR3xLogicAcrelecADTAmerican DynamicsApprissAvigilonAxis CommunicationsCisco MerakiCostar Video SystemsEnvysionExacqVisionGenetecHanwhaHik VisionHoneywelli3 InternationalIPConfigureKronosLPMarch NetworksMilestoneOpenEyeOracle PeoplesoftRetail NextSalientSicomStanley SecurityStopLiftThink LPVerintVerkadaWorkday
Point of sale
AptosAuto-StarBrink POSDemandwareECRSFlooidFujitsuGK SoftwareHeartland XPIENTIBMIsland PacificjdaKiboMicrosoft DynamicsNCRNCR AlohaOmnivoreOracle MicrosOracle NetsuitePCMSQSR OnlineRetail ProRetalixSAPTeamwork CommerceToshiba Together CommerceXenialXstore

The vendor calls its integrations page 'a small sampling' of existing connections. It groups them as POS and eCommerce, third-party delivery, drive-thru, case management, alarm, human capital management and video.

Where and how it runs

Customers in
United States, United Kingdom
Platforms
Web
Hardware
None stated; Agilence is software that connects to existing POS, video and alarm systems.

The vendor lists offices in New Jersey and London and says it entered Europe by acquiring UK-based IntelliQ in 2023. No country list is published.

The company

Company
Agilence Inc.
Founded
2006
Other offices
Mount Laurel, New Jersey, United States, London, United Kingdom
Customers named by the vendor
Denny's, Panera Bread, MOD Pizza, Carl's Jr., Caribou Coffee, Dave & Buster's, Pret A Manger, Greggs The Baker, Hardee's, HMS Host, Marston's, Mitchells & Butlers, Stonegate Pub Company, Compass Group - UK, Red Burrito, CKE Restaurants

Security and support

Support
Phone (US and UK numbers), email and demo booking are listed; the vendor says it has won a Gold Stevie Award for customer service in 2026.

Listing details

Headquarters
United States
Built for
Restaurants, Food retail
Focus
General-purpose, used in food businesses
Status
Active
Website
agilenceinc.com
Also listed in
Computer Vision & Operations Monitoring

Alternatives to Agilence

See all 28 in Business Intelligence & Analytics

  • Mirus

    Mirus is a restaurant data warehouse and report writer for multi-unit operators.

    Names 40 integrations, against 63 for Agilence.

  • Tenzo

    Tenzo is reporting and analytics software for restaurants.

    Runs on Web, iOS and Android, against Web for Agilence.

  • Dishboard

    Dishboard is restaurant financial management software that reads supplier invoices with AI and combines them with POS, labour and bank data.

    Runs on Web, iOS and Android, against Web for Agilence.

  • Delaget

    Delaget was a restaurant analytics, loss prevention and business intelligence provider that PAR Technology acquired in a deal that closed on 31 December 2024.

    Names 4 integrations, against 63 for Agilence.

Compare Agilence

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, contract term or free trial
  • Headquarters (offices are listed but no HQ stated)
  • Team size and funding
  • Which integrations apply to restaurants specifically
  • Security certifications
  • Countries where it is sold
  • Founder names (Russ Hawkins is named as CEO, not stated as founder)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.agilenceinc.com
  2. Platform overviewhttps://www.agilenceinc.com/platform
  3. AI featureshttps://www.agilenceinc.com/platform/ai
  4. Case managementhttps://www.agilenceinc.com/platform/case-management
  5. Restaurant solution and moduleshttps://www.agilenceinc.com/solutions/restaurant
  6. Franchise revenue assurancehttps://www.agilenceinc.com/restaurant-revenue-assurance
  7. Integration listhttps://www.agilenceinc.com/platform/integrations
  8. Company history, officeshttps://www.agilenceinc.com/about-us/our-story
  9. Customer listhttps://www.agilenceinc.com/about-us/customers
  10. Page discoveryhttps://www.agilenceinc.com/sitemap.xml