Bento Chumon

• Companies ordering staff lunches from local bento vendors

  Replaces manual counting and cancellation handling with automatic totals and orders to the vendor.

• Multi-site employers such as factories

  Handles several sites and departments in one system, with a different delivery address per day.

• Small companies wanting pay-per-use pricing

  The monthly fee does not depend on headcount; a per-order charge covers usage.

Less suited to: Restaurants selling directly to the public. The product is built for employers ordering staff meals; feature phones are not supported.

• Staff self-ordering

  Employees order and change orders from their own phone, tablet or PC, which the vendor says removes cancellation handling.

• Automatic tally and vendor ordering

  Totals orders at the cut-off time and sends an order to the lunch-box vendor by automatic FAX (optional) or a vendor login.

• Multiple vendors and menus

  Menus from several lunch-box vendors can be set up and managed in one system.

• Per-day delivery address

  The delivery site can change by day for staff who work at different plants or offices.

• Multi-site management

  Manages orders across several offices and departments together.

• IC card login and pickup check

  Staff can log in and confirm pickup with an IC card; a dedicated card reader is needed.

• Payroll deduction and card payment

  Supports payroll deduction and credit or prepaid card payment for staff meals.

• Order history as billing data

  Order history is used directly as billing data.

• Bulk staff registration by CSV

  Employees can be registered in bulk from a CSV file.

• Admin proxy ordering

  An administrator can enter orders on behalf of staff.

• Order limits

  The number of items per order can be capped, for example at one.

Starting price

From JPY 10000 per month (plus 5 JPY per order)

Pricing model

Fixed monthly fee plus per-order charge

Free trial

30 days, in the live environment

Setup fee 50,000 JPY, then 10,000 JPY per month plus 5 JPY per lunch order (excluding tax); 100 staff ordering 20 days a month costs 20,000 JPY per month. Options include automatic FAX 2,000 JPY per month, automatic email 500 JPY, card payments 5,000 JPY plus 3.8% and 5 JPY per order, extra site 10,000 JPY setup. A price change was announced: the monthly fee rises to 12,000 JPY for new contracts from 1 October 2026 and for existing customers from April 2027; FAX goes to 2,400 JPY.

Compared with the 23 products in School, Hospital & Contract Food Service that have a profile on this site. These figures describe the category. They are not a recommendation.

• Has a free trial. All 3 products in this category that say whether they have a free trial do.
• Lists Web only. Among the 23 products in this category that state their platforms, 10 list an iOS app and 8 list an Android app.

Customers in

Japan

Languages

Japanese

Platforms

Web

Hardware

IC card login and pickup confirmation need a dedicated IC card reader.

The vendor states no country list. Japan is inferred from the Japanese-only site, yen pricing and Japanese customers.

Company

株式会社システムフォワード (System Forward Inc.)

Founded

2002

Headquarters

Iwaki, Fukushima, Japan

Other offices

Tokyo (Marunouchi)

Team size

33 (per the operator's company profile)

Customers named by the vendor

本州製罐株式会社, テンパール工業株式会社, 石原産業株式会社, ハイリマレリジャパン株式会社, 信和株式会社, 株式会社山口製作所, 田中貴金属工業株式会社

Security and compliance

ISO 27001 and ISO 27017, Privacy Mark (Japan), Encrypted data storage and backups; hosted in NTT Docomo Business cloud

Support

Phone support on weekdays 10:00 to 17:00 (excluding New Year), plus email, online demo, operation videos and PDF guides.

Vendor

弁当注文.com

Built for

Catering

Focus

Food-specific

Status

Active

Website

bento-chumon.com

Also listed in

Catering Management Software

• MealSuite

  MealSuite is foodservice software for senior living and healthcare communities.

  Listed as best for: Senior living and skilled nursing communities; Hospitals and acute care.

• MySchoolBucks

  MySchoolBucks is a school payments platform from Heartland School Solutions, part of Global Payments.

  Runs on Web, iOS and Android, against Web for Bento Chumon.

• PaySchools

  PaySchools is school payment and nutrition software for US K-12 districts, now sold as part of i3 Education, a division of i3 Verticals.

  Runs on Web, iOS and Android, against Web for Bento Chumon.

• CBORD

  CBORD is food and nutrition service software for hospitals, campus dining, senior living and corporate dining.

  Listed as best for: Hospitals and healthcare facilities; University and college dining programs.

Side-by-side tables built from the same profile data.

• Bento Chumon vs Caterklick
• Bento Chumon vs CBORD
• Bento Chumon vs LunchTime Software
• Bento Chumon vs MealSuite
• Bento Chumon vs MySchoolBucks
• Bento Chumon vs PaySchools
• Bento Chumon vs MealSuite vs MySchoolBucks
• Bento Chumon vs MealSuite vs MySchoolBucks vs PaySchools

These points were not confirmed when this page was written.

• Minimum contract term and renewal
• Iphone or Android app (only browser use is described)
• Funding and founders
• Whether the service is offered outside Japan

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: features, positioninghttps://www.bento-chumon.com
2. Pricinghttps://www.bento-chumon.com/price/
3. Price revision noticehttps://www.bento-chumon.com/news/20260929/
4. FAQhttps://www.bento-chumon.com/faq/
5. Security and certificationshttps://www.bento-chumon.com/security/
6. Customer caseshttps://www.bento-chumon.com/case/
7. Operation guides and supporthttps://www.bento-chumon.com/operation/
8. Operator company profilehttps://www.sysforward.co.jp/company/profile/