Crisalid

Crisalid is a French maker of touchscreen till software certified to the French NF525 standard, plus tills, scales, cash-handling machines and order terminals. It is built for food retail trades such as bakeries, butchers, delis and grocers, and also has versions for snack bars and restaurants. Extra modules cover multi-store control, loyalty and order management. Since 2024 it belongs to the ISAGRI group.

Last reviewed

Visit website
Home page of Crisalid's website
Crisalid's website on 30 September 2026
Best for
Bakeries and pastry shops, Butchers, delis, caterers and grocers
Pricing
Quote only
Runs on
Windows, Android

Who it is for

  • Bakeries and pastry shops

    The company started in 1992 with bakery tills; the till handles fast checkout, set menus and formulas, stock and live statistics.

  • Butchers, delis, caterers and grocers

    Trade-specific versions with inventories, loyalty, multi-store management and promotions.

  • Snack bars and restaurants in France

    Table plan, kitchen printing, mobile order taking, click and collect and delivery are described for these trades.

  • Store networks and franchisees

    A central application synchronises product catalogues and shop profiles and collects results from all stores.

What it does

  • NF525-certified till software

    Touchscreen till software certified to the French NF525 anti-fraud standard, with sales data archived automatically.

  • Stock and store events

    Tracks stock movements, unsold items, breakages and inventories, with item packaging variants such as halves or portions.

  • Loyalty and customer accounts

    Loyalty cards by key or barcode, shared across points of sale, plus customer accounts and periodic invoicing.

  • Tables and kitchen tickets (Pro version)

    Table management and cover counts, kitchen and production printers, and a graphical table plan.

  • Deferred orders and labels

    Handles advance orders with production sheets and order labels, and prints shelf, allergen and composition labels.

  • Accounting and data exports

    Exports and imports for accounting, results, contacts and catalogues.

  • Multi-store centralisation

    Synchronises catalogues and profiles across stores, gathers results in real time and allows remote control over the internet.

  • Mobile order-taking app

    Android app connected to the till for opening tables, entering dishes and sending orders to the kitchen.

  • Statistics

    Sales analysis by period across all stores, viewable from PC, tablet or smartphone.

  • Cartéa central loyalty and Websteri order module

    Optional digital services: network-wide loyalty programme and a module for customer order management.

  • Electronic invoicing

    The latest version can issue and receive business invoices as required by French e-invoicing and e-reporting rules.

Pricing

Pricing model
Quote only

The site offers a free quote and a demo but publishes no till or software price. Its web shop lists a card-terminal hardware maintenance contract at 84.00 EUR (subscription) and an extra-workstation licence at 0.00 EUR, which are not the price of the till software. Two editions exist: Prima (single till) and Pro (multi-till, multi-zone, multi-store).

Where and how it runs

Available in
France
Languages
French
Platforms
Windows, Android
Apps
Crisalid order-taking app: Take table orders on a mobile terminal and send them to the kitchen
Hardware
Touchscreen tills, ticket printers, scanners, cash drawers, connected scales, automatic cash machines, order kiosks and label printers, chosen for compatibility with the certified software.

The vendor serves shops across France through regional agencies; NF525 is a French standard.

The company

Company
Crisalid SAS
Registration
RCS Beauvais 387 856 016
Founded
1992
Headquarters
Tillé, France
Other offices
Metz, Strasbourg, Paris, Nîmes, Normandy
Founders
Luc Ercole, Régis Folny

Security and support

Security and compliance
NF525 certified (audit by Infocert, 2017)
Support
Remote support Monday to Friday 9:00 to 12:00 and 14:00 to 18:00; Saturday and extended 8:00 to 21:00 hours depending on contract. Regional agencies provide local service.

Listing details

Built for
Food retail, Bakeries
Focus
Food-specific
Status
Active
Website
crisalid.com
Also listed in
Café & Bakery POS
  • Geskopro

    Geskopro is a French point-of-sale and store management system for independent food retailers and small retail chains.

    Listed as best for: Grocery and bulk (vrac) shops; Butchers and delicatessens.

  • DGsys

    DGsys is a French provider of NF525-certified cash register software and touchscreen tills for shops and food businesses.

    Runs on Web and Windows, against Android and Windows for Crisalid.

  • NRS Plus

    NRS Plus is the site for National Retail Solutions' POS system, a point-of-sale package for small independent stores such as convenience stores, grocers, delis, bakeries and meat markets.

    Runs on Web, iOS and Android, against Android and Windows for Crisalid.

  • SEG2 INOV

    SEG2 INOV is a Bordeaux software company whose product S2Cash combines a till, scale integration and back-office management for French food shops such as butchers, bakeries, cheese shops and greengrocers.

    Runs on Web, against Android and Windows for Crisalid.

What we could not confirm

These points were not confirmed when this page was written.

  • Price of the till software or hardware bundles
  • Contract term and renewal
  • Integrations with delivery platforms or accounting packages by name
  • Employee count
  • Customer names (only anonymous reviews are shown); the vendor claims over 7,750 shops equipped
  • Whether the software runs on operating systems other than Windows

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Home: positioning, store count, NF525https://www.crisalid.com/
  2. Prima and Pro featureshttps://www.crisalid.com/fonctionnalites
  3. Till softwarehttps://www.crisalid.com/logiciel-caisse-enregistreuse
  4. Restaurant versionhttps://www.crisalid.com/caisse-enregistreuse-restaurant
  5. Multi-store centralisationhttps://www.crisalid.com/centralisation
  6. Digital serviceshttps://www.crisalid.com/services-digitaux
  7. Order-taking apphttps://www.crisalid.com/application-commande
  8. Odoo ERP offerhttps://www.crisalid.com/gestion-odoo
  9. Hardwarehttps://www.crisalid.com/materiel
  10. History, founders, ISAGRI, NF525https://www.crisalid.com/notre-histoire
  11. Legal entity and registered officehttps://www.crisalid.com/mentions-legales
  12. Agencieshttps://www.crisalid.com/les-agences-crisalid
  13. Support hourshttps://www.crisalid.com/accompagnement-et-depannage
  14. Shop priceshttps://www.crisalid.com/shop