Etail Grocer
Etail Grocer is a packaged grocery e-commerce system from Indian software company Navigators Software. It combines an online web store, mobile apps, a retail point of sale that works offline, warehouse and inventory tools, and a last-mile delivery app with route planning. It is sold to supermarkets, hypermarkets and grocery distributors, both existing and new.
Last reviewed
- Best for
- Supermarkets and grocery chains going online, Grocery distributors doing their own deliveries
- Pricing
- Quote only
- Runs on
- Web, iOS, Android
Who it is for
Supermarkets and grocery chains going online
One package covers the web store, mobile app, in-store POS and delivery, with online orders and store data kept in sync.
Grocery distributors doing their own deliveries
The delivery app plans routes, tracks drivers and vehicles on a map and handles returns and shortages.
What it does
Online grocery web store
Customer-facing store with product catalogue, search with filters and voice search, smart basket, and order tracking and rescheduling.
Grocery mobile app
Shopper app with autocomplete and voice search, one-click cart, push notifications for promotions, and returns requests.
Retail POS that works offline
Checkout with cash register and drawer management, sales open and close, promotions, loyalty, gift vouchers and returns; keeps working without internet.
Self-checkout
Shoppers scan and pay themselves on Android-based hardware, with member codes, item lookup and coupon codes.
Last-mile delivery management
Assigns orders to drivers, plans the route automatically, tracks drivers on a map, and captures a signature on delivery.
Delivery scheduling by zone
Schedule multiple deliveries by pin code, area or delivery zone.
Multiple warehouses and inventory
Manage several warehouses, transfer and adjust stock, generate purchase orders, and pick orders from a handheld app.
Promotions and loyalty
Discounts, landing pages for campaigns, email and newsletter marketing, and loyalty programmes.
Supplier and employee management
Handles several suppliers per item, assigns employees to workstations and stores, and applies role-based access.
ERP and accounting integration
Connects to an ERP or accounting system through web services.
B2B and B2C selling
Can be set up for business customers, consumers or both.
Pricing
- Pricing model
- Quote only
No prices are published. The site offers a demo request and describes the software as affordable. It lists server setup, implementation, online training and go-live support as part of onboarding.
Where and how it runs
- Customers in
- United Arab Emirates, Iraq, Jordan, India
- Platforms
- Web, iOS, Android
- Apps
- Grocery mobile app: Customer shopping app
- Hardware
- The retail POS connects to standard POS hardware, and self-checkout runs on existing Android-based third-party hardware. Delivery and picking use mobile and handheld devices.
The vendor publishes no list of sales countries. This list comes from the countries on its published case studies and the Shopongo project (BPCL, an Indian company).
The company
- Company
- Navigators Software Pvt. Ltd.
- Founded
- 1999
- Headquarters
- India
- Other offices
- New York, Toronto, Mumbai, Kolkata
- Team size
- 450+ (vendor claim for Navigators Software)
- Customers named by the vendor
- Lifco, Basra Center, Shopongo, Trust Smart Solutions
Security and support
- Support
- Onboarding covers server setup, implementation, online training and go-live support. The contact page lists phone, Skype, WhatsApp and live chat, and says support is around the clock.
Listing details
- Vendor
- Navigators Software Pvt. Ltd.
- Built for
- Food retail
- Focus
- Food-specific
- Status
- Active
- Website
- etailgrocer.com
Alternatives to Etail Grocer
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Runs on Windows, against Web, iOS and Android for Etail Grocer.
GoFrugal
GoFrugal (written Gofrugal on its site) sells cloud and mobile ERP with point of sale for retail, restaurant and distribution businesses.
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Vori
Vori is a grocery store operating system for independent grocers that combines a point of sale, integrated payments including SNAP EBT and eWIC, supplier ordering, inventory, pricing, shelf tags, loyalty and reporting.
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Markt POS
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Runs on Web, against Web, iOS and Android for Etail Grocer.
Compare Etail Grocer
What we could not confirm
These points were not confirmed when this page was written.
- Any price or plan structure (none published)
- Named integrations with POS hardware, payments, ERP or accounting products
- Contract terms and minimum term
- Interface languages, although the site mentions local-language product search
- Security certifications
- Which sales countries are current
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: product scope and featureshttps://etailgrocer.com/
- Parent company factshttps://etailgrocer.com/about/
- Case studies and countrieshttps://etailgrocer.com/portfolio/
- POS featureshttps://etailgrocer.com/feature/grocery-retail-pos-system/
- Delivery featureshttps://etailgrocer.com/feature/grocery-last-mile-delivery-solutions/
- Mobile app featureshttps://etailgrocer.com/feature/grocery-mobile-app/
- Self-checkout and hardwarehttps://etailgrocer.com/self-checkout/
- Offices and supporthttps://etailgrocer.com/contact/