Keruyun

Keruyun (客如云) is a Chinese restaurant management system that combines POS hardware and software with table ordering, kitchen display, membership marketing, supply chain and Douyin group-buying tools. It is sold to dine-in restaurants, fast food, tea and drink shops and other food and retail businesses in China. It has been a standalone company since 2022 after being owned by Alibaba's local life group.

Last reviewed

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Best for
Dine-in restaurants in China, Tea, drink and fast-food chains
Pricing
Quote only
Runs on
Windows, Android, iOS

Who it is for

  • Dine-in restaurants in China

    Table-based ordering, reservations, queueing, split stations and a paperless kitchen are described on the dine-in solution page.

  • Tea, drink and fast-food chains

    The site has dedicated fast-food and drink solutions and the About page lists tea drink, hotpot, barbecue and snack businesses.

  • Chains that need supply chain and headquarters control

    A supply chain module covers ordering, distribution, stock and cost analysis for directly operated and franchise stores.

Less suited to: Businesses outside China. The site, support hotline and legal entity are Chinese, and no English version is listed.

What it does

  • POS and table ordering

    Handles opening tables, reservations, queueing, ordering, payment and membership in one restaurant management system (Zhixiang edition).

  • Table management for dine-in

    Supports moving, joining and merging tables, deposits for reservations, per-table service fees and automatic cutlery by guest count.

  • Self-ordering by mini program, tablet or waiter handheld

    Guests can order from a WeChat or Alipay mini program or tablet, and staff can order on a handheld.

  • Kitchen display and station management

    Routes dishes to stations, tracks preparation status on KDS screens and manages stock and costs per station.

  • Membership marketing

    Brings customers from Douyin, WeChat, Alipay and other platforms into a member system with coupons, stored value, points and group buys.

  • Douyin group-buy operations

    Connects Douyin group-buy coupon redemption to the CRM and offers an agency service for running Douyin content.

  • Supply chain management

    Covers purchase ordering, distribution to stores, stock counts, difference handling and margin analysis, with mobile operation.

  • Delivery and group-buy integration

    Connects Douyin, Ele.me and Meituan platforms so orders and coupons flow into the restaurant system.

  • AI agent

    Offers an AI assistant to help owners make decisions and manage the business.

  • Open platform and API

    Provides an open platform with developer access and third-party system connections.

  • Offline mode and cross-device support

    The system runs on Windows, Android and iOS, and keeps working with a weak network.

Pricing

Pricing model
Quote only
Free trial
A 'book a trial' form is offered on the site; no trial length is stated.

No prices are published for the software or hardware. The site asks visitors to book a trial or request a consultation.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 8 integrations. The median in this category is 8.
  • Has a free trial. 69 of the 70 products in this category that say whether they have a free trial do.
  • One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.

Works with

Delivery
美团饿了么
Other
抖音微信高德快手小红书
Payments
支付宝

Names are as written on the site: Douyin, WeChat, Alipay, Meituan, Ele.me, Amap (Gaode), Kuaishou and Xiaohongshu. The supply chain page says it supports mainstream finance software and open API interfaces, without naming any. The company says it has 800+ partner service providers.

Where and how it runs

Customers in
China
Languages
Chinese (Simplified)
Platforms
Windows, Android, iOS
Hardware
Sells its own POS terminals (POS 5 series, Mini 4, OnPOS SE2C), a weighing POS (OnPOS 3DW), a KDS Mini kitchen display, and peripherals such as receipt and label printers, scanners and a QR scan box.

The vendor gives service coverage in China ('2000+ cities and counties'). One customer story mentions a Singapore tea shop.

The company

Company
时时同城科技（成都）有限责任公司
Founded
2012
Headquarters
Chengdu, China
Other offices
Shenzhen (hardware R&D centre)
Team size
2000+ business and R&D team (vendor claim)
Funding
  • Series A, 2242.2万元, January 2014
  • Series B, 5800万元, January 2015
  • Series B+, 7200万元, January 2016
Customers named by the vendor
赵记羊杂, 老五烧烤, 大楚家枣子糕, 勇青古法鲜火锅, 鲁员外

Security and support

Support
The vendor lists 24/7 online support, a 400 hotline, one-to-one installation and training by engineers, and a help centre with more than 600 courses.

Listing details

Built for
Cafés, Restaurants
Focus
Food-specific
Status
Active
Website
keruyun.com

Alternatives to Keruyun

See all 276 in Restaurant POS

  • 2Dfire (二维火)

    2Dfire (二维火) is a Chinese restaurant SaaS and point-of-sale provider run by Hangzhou Dihuo Technology.

    Runs on Web and Android, against iOS, Android and Windows for Keruyun.

  • Tiancai Shanglong (天财商龙)

    Tiancai Shanglong (TCSL) is a Chinese restaurant software company founded in 1998.

    Names 6 integrations, against 8 for Keruyun.

  • Pospal

    Pospal (银豹) is a Chinese cash register and store management system for restaurants, tea and coffee shops, bakeries, supermarkets and other retail.

    Runs on Web, iOS, Android and Windows, against iOS, Android and Windows for Keruyun.

  • Last.app

    Last.app is a Spanish restaurant management system built around a POS that runs on Windows, Android and iOS.

    Names 68 integrations, against 8 for Keruyun.

Compare Keruyun

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any software or hardware price, and contract terms
  • Trial length
  • Mobile app listings
  • Security certifications
  • English-language product information

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.keruyun.com/
  2. Company history, funding, leadership, platformshttps://www.keruyun.com/about
  3. Hardwarehttps://www.keruyun.com/product/hardware
  4. Dine-in featureshttps://www.keruyun.com/solution/dinner
  5. Membership marketing and platformshttps://www.keruyun.com/market/membership
  6. Douyin operationshttps://www.keruyun.com/market/tiktok
  7. Supply chain modulehttps://www.keruyun.com/market/supplychain
  8. Partnership and open ecosystemhttps://www.keruyun.com/cooperation
  9. Supporthttps://www.keruyun.com/service