Prime POS

Prime is the point of sale from UrbanPiper, available as a web app and mobile app with a POS module for dine-in tables and an order tracker for online orders, plus bill and kitchen ticket printing. UrbanPiper also sells Hub (delivery channel integration), Meraki (branded ordering sites) and Orderline AI (phone answering).

Last reviewed

Visit website
Home page of Prime POS's website
Prime POS's website on 30 September 2026
Best for
Restaurants running dine-in and delivery from one POS, Multi-outlet brands and cloud kitchens
Pricing
Quote only
Runs on
Web

Who it is for

  • Restaurants running dine-in and delivery from one POS

    Prime's POS module covers dine-in tables and its order tracker handles online orders, with KOT and bill printing.

  • Multi-outlet brands and cloud kitchens

    UrbanPiper says it manages orders, menus and stock across outlets and channels from one dashboard.

What it does

  • POS for dine-in

    A web POS with dine-in table views and one-click void of order items.

  • Order tracker

    Tracks online orders alongside the POS with customisable columns and filters.

  • KOT and bill printing

    Print bills and kitchen order tickets to network, USB or Bluetooth printers, with custom templates and automatic printing at chosen order stages.

  • Business day end and stock control

    Day-end closing and stock control are available from the Prime web app.

  • Delivery channel management (Hub)

    Manage online orders from delivery platforms on one screen with menu and stock sync across channels.

  • Reporting and payment reconciliation (Hub)

    Centralised reporting, advanced analytics and payment reconciliation across stores.

  • Branded ordering website and app (Meraki)

    Own-brand online ordering with loyalty, discounts, marketing automation and customer feedback.

  • AI call handling (Orderline)

    Handles customer calls, reservations and orders with AI.

Pricing

Pricing model
Quote only

No prices are published on the vendor's site; the site offers a free demo and sales contact.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 12 integrations. The median in this category is 8.
  • Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names Uber Eats, DoorDash, Deliveroo, Grubhub, Glovo.

Works with

Delivery
SwiggyZomatoUber EatsTalabatDoorDashDeliverooJust EatGlovoGrubhubCareemJahezHungerStation

The integrations page lists over 60 third-party POS systems as well as delivery platforms, fulfilment and online ordering partners, with a status of live or upcoming. Only a sample of delivery platforms is named here.

Where and how it runs

Available in
Australia, Canada, Chile, Colombia, France, India, Mexico, Saudi Arabia, Spain, United Arab Emirates, United Kingdom, United States, Kuwait, Qatar, Bahrain, Egypt
Languages
English, Arabic, Spanish
Platforms
Web
Apps
Prime app: POS and printer setup on mobile
Hardware
Prints to network, USB and Bluetooth printers; on web the QZ Tray plugin connects printers.

The site's country selector offers these markets; the vendor says it serves 40,000+ locations in 30+ countries.

The company

Founders
Saurabh, Anirban, Manav

Security and support

Support
The vendor says it offers 24/7 support, with WhatsApp support, a help centre and a status page.

Listing details

Vendor
UrbanPiper
Headquarters
India
Built for
Restaurants, Cafés, Ghost kitchens
Focus
Food-specific
Status
Active
Website
urbanpiper.com

Alternatives to Prime POS

See all 276 in Restaurant POS

  • Online eMenu

    Online eMenu is a restaurant platform from a Dubai company with engineering in India.

    Runs on Web, iOS, Android and Windows, against Web for Prime POS.

  • GoTab

    GoTab is a US restaurant and venue POS built around one open tab that follows the guest, whether staff or the guest starts it by QR code.

    Runs on Web, iOS and Android, against Web for Prime POS.

  • LithosPOS

    LithosPOS is a cloud POS for restaurants and retailers, sold by LithosPOS Inc.

    Runs on Web, iOS, Android and Windows, against Web for Prime POS.

  • Butter POS

    Butter POS is a cloud restaurant point-of-sale that runs on Android phones, tablets and POS terminals.

    Runs on Web and Android, against Web for Prime POS.

Compare Prime POS

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Prime's full feature list and any hardware (the product page linked from the homepage is missing)
  • Pricing and contract terms
  • Prime app store listings and platforms
  • Legal entity, headquarters, funding and investor names
  • Which delivery integrations are live in which country
  • Security certifications
  • Details from Prime's own product page

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: products, countries, languageshttps://www.urbanpiper.com/
  2. Company story, Ordermark acquisition, foundershttps://www.urbanpiper.com/about-us
  3. Hub featureshttps://www.urbanpiper.com/us/hub
  4. Meraki featureshttps://www.urbanpiper.com/us/meraki
  5. Partner integrationshttps://www.urbanpiper.com/integrations
  6. Prime POS and order tracker featureshttps://www.urbanpiper.com/blog/prime-latest-design-upgrade-top-6-exciting-highlights
  7. Printinghttps://www.urbanpiper.com/blog/your-go-to-guide-for-printer-setup-custom-templates-on-prime