TOTVS Food Service
TOTVS Food Service is a cloud restaurant system from the Brazilian software company TOTVS. It covers point of sale, waiter handheld orders, self-service kiosks, digital menus, kitchen display, delivery, stock, finance and Brazilian tax invoicing, plus franchise management. The vendor says it has more than 8,000 customers and 21,000 points of sale, and sells to restaurants, chains and franchises in Brazil.
Also known as TOTVS Food Service Linha Chef.
Last reviewed

- Best for
- Restaurant chains and franchises in Brazil, Restaurants that need Brazilian tax documents
- Pricing
- Quote only
- Runs on
- Web
Who it is for
Restaurant chains and franchises in Brazil
The Linha Chef point of sale is described for front counter, dining room and delivery of chains and franchises, with central control of prices and menus across franchise units.
Restaurants that need Brazilian tax documents
Issues NF-e and NFC-e invoices and fiscal books and meets state tax authority (Sefaz) requirements.
Restaurants wanting POS and back office in one system
The complete-management version combines POS with purchasing, stock, finance, invoicing and CRM modules.
What it does
Point of sale (PDV)
Front-counter and table ordering with orders sent straight to the kitchen, for tables, drive-through or delivery.
Electronic order pad (comanda eletrônica)
Waiters take and change orders, manage tables, close bills and issue the tax receipt from a phone.
Self-service kiosks
Kiosks let customers order and pay on their own to cut queues.
Digital menu with QR code
Customers open the menu on their phone through a QR code and can order from it.
Digital kitchen display (KDS)
Shows orders on a phone, tablet, desktop or TV without special equipment.
Delivery integration
Connects with the main delivery platforms and takes orders by website or phone.
Payments including PIX
Accepts cheque, cash, debit, credit and PIX with cash-in control tied to the back office.
Tax invoicing and fiscal books
Issues NF-e and NFC-e, generates fiscal books and files for SAT and printer models, and handles refunds from the POS.
Franchise administration
Manages franchise units in one place and pushes price and menu changes to the whole network.
Stock and inventory
Stock forecasts, automatic deduction of ingredients, minimum-level purchase orders, barcode reader support and count sheets to find losses.
Finance
Cash flow, payables and receivables, bank slips and a configurable income statement.
Dashboards
Online dashboards on computer or phone with filters for sales, revenue and average ticket.
Production orders
Sets up production flows, tracks ingredient replenishment and time per stage.
Accountant panel and CRM
Gives the accountant a summary of revenue, expenses and cash flow, and tracks sales leads through to closing.
User access rights
Profiles and permissions that control who can see back-office data.
Pricing
- Pricing model
- Quote only
No prices are published. The page offers a call-back form ('Ligamos para você') and a sales phone line.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 1 integration. The median in this category is 8.
- Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.
Works with
- Other
- Millenium
The page says it connects to the main delivery platforms and lists PIX among payment methods, but names no delivery platform. Millenium is named as the portal used for tax invoicing.
Where and how it runs
- Customers in
- Brazil
- Languages
- Portuguese
- Platforms
- Web
- Hardware
- The digital KDS runs on a phone, tablet, desktop or TV without special equipment; kiosks, barcode readers and printers are mentioned. Specific models are not listed.
The product page is in Portuguese and describes Brazilian tax documents (NF-e, NFC-e, SAT, Sefaz) and PIX; the vendor lists no countries for this product.
The company
- Company
- TOTVS S.A.
- Registration
- CNPJ 53.113.791/0001-22
- Headquarters
- Brazil
- Other offices
- Argentina, Chile, Colombia, Mexico, Paraguay, United States (Florida)
- Customers named by the vendor
- Tradicional Bolos & Tortas, Rede Brahma Express, Cachaçaria Água Doce
Security and support
- Support
- Technical support by phone (4003-0015) and a customer portal at suporte.totvs.com; sales line 0800 70 98 100.
Listing details
- Vendor
- TOTVS
- Built for
- Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- totvs.com
Alternatives to TOTVS Food Service
See all 276 in Restaurant POSPDV Legal
PDV Legal is a Brazilian point of sale and management system for food service and retail that runs on card machines (Smart POS), phones, tablets and self-service kiosks.
Names 25 integrations, against 1 for TOTVS Food Service.
Takeat
Takeat is a Brazilian restaurant management system that combines a point of sale, digital menu with QR ordering, own-brand delivery, kitchen display, self-service kiosk, stock and financial reports (DRE), fiscal invoicing and a WhatsApp-based customer club with cashback.
Runs on Web, iOS, Android and Windows, against Web for TOTVS Food Service.
Consumer
Consumer is a Brazilian restaurant management system that combines a point of sale, table and waiter orders, delivery, stock control with recipe sheets, fiscal receipt issuing and financial reports.
Names 7 integrations, against 1 for TOTVS Food Service.
Fudo
Fudo is a cloud restaurant management platform from Latin America that runs in a web browser.
Names 6 integrations, against 1 for TOTVS Food Service.
Compare TOTVS Food Service
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Any price or plan
- Contract term
- Which delivery platforms are integrated
- Founding year and headquarters city
- Security certifications
- Mobile app names and stores
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Product page: modules, customers, supporthttps://www.totvs.com/varejo/food-service/
- Retail segment overviewhttps://www.totvs.com/varejo/
- Customer caseshttps://www.totvs.com/cases-de-sucesso/
- Offices and franchise units by countryhttps://www.totvs.com/unidade/
- Company overviewhttps://en.totvs.com/