TOTVS Food Service

TOTVS Food Service is a cloud restaurant system from the Brazilian software company TOTVS. It covers point of sale, waiter handheld orders, self-service kiosks, digital menus, kitchen display, delivery, stock, finance and Brazilian tax invoicing, plus franchise management. The vendor says it has more than 8,000 customers and 21,000 points of sale, and sells to restaurants, chains and franchises in Brazil.

Also known as TOTVS Food Service Linha Chef.

Last reviewed

Visit website
Home page of TOTVS Food Service's website
TOTVS Food Service's website on 30 September 2026
Best for
Restaurant chains and franchises in Brazil, Restaurants that need Brazilian tax documents
Pricing
Quote only
Runs on
Web

Who it is for

  • Restaurant chains and franchises in Brazil

    The Linha Chef point of sale is described for front counter, dining room and delivery of chains and franchises, with central control of prices and menus across franchise units.

  • Restaurants that need Brazilian tax documents

    Issues NF-e and NFC-e invoices and fiscal books and meets state tax authority (Sefaz) requirements.

  • Restaurants wanting POS and back office in one system

    The complete-management version combines POS with purchasing, stock, finance, invoicing and CRM modules.

What it does

  • Point of sale (PDV)

    Front-counter and table ordering with orders sent straight to the kitchen, for tables, drive-through or delivery.

  • Electronic order pad (comanda eletrônica)

    Waiters take and change orders, manage tables, close bills and issue the tax receipt from a phone.

  • Self-service kiosks

    Kiosks let customers order and pay on their own to cut queues.

  • Digital menu with QR code

    Customers open the menu on their phone through a QR code and can order from it.

  • Digital kitchen display (KDS)

    Shows orders on a phone, tablet, desktop or TV without special equipment.

  • Delivery integration

    Connects with the main delivery platforms and takes orders by website or phone.

  • Payments including PIX

    Accepts cheque, cash, debit, credit and PIX with cash-in control tied to the back office.

  • Tax invoicing and fiscal books

    Issues NF-e and NFC-e, generates fiscal books and files for SAT and printer models, and handles refunds from the POS.

  • Franchise administration

    Manages franchise units in one place and pushes price and menu changes to the whole network.

  • Stock and inventory

    Stock forecasts, automatic deduction of ingredients, minimum-level purchase orders, barcode reader support and count sheets to find losses.

  • Finance

    Cash flow, payables and receivables, bank slips and a configurable income statement.

  • Dashboards

    Online dashboards on computer or phone with filters for sales, revenue and average ticket.

  • Production orders

    Sets up production flows, tracks ingredient replenishment and time per stage.

  • Accountant panel and CRM

    Gives the accountant a summary of revenue, expenses and cash flow, and tracks sales leads through to closing.

  • User access rights

    Profiles and permissions that control who can see back-office data.

Pricing

Pricing model
Quote only

No prices are published. The page offers a call-back form ('Ligamos para você') and a sales phone line.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 1 integration. The median in this category is 8.
  • Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.

Works with

Other
Millenium

The page says it connects to the main delivery platforms and lists PIX among payment methods, but names no delivery platform. Millenium is named as the portal used for tax invoicing.

Where and how it runs

Customers in
Brazil
Languages
Portuguese
Platforms
Web
Hardware
The digital KDS runs on a phone, tablet, desktop or TV without special equipment; kiosks, barcode readers and printers are mentioned. Specific models are not listed.

The product page is in Portuguese and describes Brazilian tax documents (NF-e, NFC-e, SAT, Sefaz) and PIX; the vendor lists no countries for this product.

The company

Company
TOTVS S.A.
Registration
CNPJ 53.113.791/0001-22
Headquarters
Brazil
Other offices
Argentina, Chile, Colombia, Mexico, Paraguay, United States (Florida)
Customers named by the vendor
Tradicional Bolos & Tortas, Rede Brahma Express, Cachaçaria Água Doce

Security and support

Support
Technical support by phone (4003-0015) and a customer portal at suporte.totvs.com; sales line 0800 70 98 100.

Listing details

Vendor
TOTVS
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
totvs.com

Alternatives to TOTVS Food Service

See all 276 in Restaurant POS
  • PDV Legal

    PDV Legal is a Brazilian point of sale and management system for food service and retail that runs on card machines (Smart POS), phones, tablets and self-service kiosks.

    Names 25 integrations, against 1 for TOTVS Food Service.

  • Takeat

    Takeat is a Brazilian restaurant management system that combines a point of sale, digital menu with QR ordering, own-brand delivery, kitchen display, self-service kiosk, stock and financial reports (DRE), fiscal invoicing and a WhatsApp-based customer club with cashback.

    Runs on Web, iOS, Android and Windows, against Web for TOTVS Food Service.

  • Consumer

    Consumer is a Brazilian restaurant management system that combines a point of sale, table and waiter orders, delivery, stock control with recipe sheets, fiscal receipt issuing and financial reports.

    Names 7 integrations, against 1 for TOTVS Food Service.

  • Fudo

    Fudo is a cloud restaurant management platform from Latin America that runs in a web browser.

    Names 6 integrations, against 1 for TOTVS Food Service.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan
  • Contract term
  • Which delivery platforms are integrated
  • Founding year and headquarters city
  • Security certifications
  • Mobile app names and stores

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page: modules, customers, supporthttps://www.totvs.com/varejo/food-service/
  2. Retail segment overviewhttps://www.totvs.com/varejo/
  3. Customer caseshttps://www.totvs.com/cases-de-sucesso/
  4. Offices and franchise units by countryhttps://www.totvs.com/unidade/
  5. Company overviewhttps://en.totvs.com/