Waitry

Waitry is a Madrid-based platform that gives restaurants QR ordering and payment at the table, self-service kiosks, a digital menu and their own delivery channel, all from one system. It also has loyalty and marketing automation, and connects to point-of-sale systems such as Lightspeed and Maxirest. It is sold online with a free Lite plan and a paid Premium plan, in Spanish, Portuguese and English.

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Best for
Restaurants adding QR table ordering and payment, Fast-food and quick-service chains
Pricing
From USD 50 per month
Runs on
Web

Who it is for

  • Restaurants adding QR table ordering and payment

    Guests order and pay from their phone without an app; the Premium plan lists a lower transaction fee on table orders.

  • Fast-food and quick-service chains

    Kiosks, mobile ordering and kitchen sync are pitched at fast-food chains; the vendor claims 10,000+ restaurants use it.

  • Restaurants wanting their own delivery channel

    Sell direct instead of through marketplaces, with delivery zones and real-time delivery cost calculation.

  • Small venues wanting a free start

    A Lite plan is listed at $0 per month, with a per-order transaction fee.

What it does

  • Digital menu

    QR menu with photos, videos, modifiers, combos, multiple languages, allergens and time-based availability.

  • QR ordering and payment at the table

    Guests order and pay on their phone with no app to download.

  • Self-service kiosks

    Kiosks for ordering and paying without queues, with recommendations to raise the average ticket.

  • Own delivery channel

    Direct delivery and takeaway ordering with delivery zones.

  • Waiter and customer caller

    Guests can call the waiter, and staff can call customers.

  • Automatic surveys

    Post-order customer surveys.

  • Loyalty program

    Points, levels and benefits, plus promotions and discount coupons.

  • Segmentation and marketing automation

    Segment customers by habit, channel, product or frequency and trigger messages and recovery campaigns.

  • Live orders and waiter app

    Live order view, order history and an app for waiters.

  • Advanced analytics

    Analytics and event data sent to analytics tools.

  • Kitchen display and order screen

    KDS, a customer order-status screen and smart printing.

  • Social ordering button

    Order Food button on Instagram, Facebook and WhatsApp.

  • POS synchronisation

    Orders are inserted into the POS, with menus, products, tables and floor plans kept in sync.

  • Electronic invoicing

    Integration with electronic billers to issue digital receipts per order.

Pricing

Starting price
From USD 50 per month
Pricing model
Free plus subscription and transaction fees
Minimum contract
None (the site says no permanence)
Free plan
Yes

Lite is $0 per month with a 3% transaction fee on table, counter, takeaway and delivery orders. Premium is $50 per month (annual billing saves 23%) with 0% on table and counter orders and 1.5% on takeaway and delivery orders. The site says there is no lock-in.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Its starting price is USD 50 per month. That is the same as category median of USD 50, taken from the 13 products in this category that publish a USD price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
  • Names 4 integrations. The median in this category is 6.
  • Has a free plan. 18 of the 29 products in this category that say whether they have a free plan do.
  • Lists Web only. Among the 110 products in this category that state their platforms, 56 list an iOS app and 56 list an Android app.
  • The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Lightspeed.

Works with

Other
Meta (Facebook, Instagram, WhatsApp)Google
Point of sale
LightspeedMaxirest

The vendor says it has over 100 integrations and connected devices, with direct POS integrations plus integrator partners, payment processors, delivery companies, analytics and e-invoicing, but does not name most of them on the vendor's site.

Where and how it runs

Languages
English, Spanish, Portuguese
Platforms
Web
Apps
Waiter app: Order taking and payment from the table for staff
Hardware
Works with kitchen display screens, order-status screens, handheld order devices and printers; self-service kiosks are offered.

The vendor says it has payment coverage across North America, Latin America and Europe and has site versions for Spain, Mexico, Argentina, Portugal and the UK, but gives no list of countries where it sells.

The company

Company
WAITRY SOLUCIONES SL
Registration
CIF B88539648
Headquarters
Madrid, Spain

Security and support

Support
Local support in English and Spanish, dedicated onboarding and implementation in 7 days are stated; a Lite-to-Premium table lists email, chat, telephone and personal advisor meetings.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
waitry.net
Also listed in
QR Code Menu & Ordering

Alternatives to Waitry

See all 185 in Online Ordering System

  • Belorder

    Belorder is a French ordering platform for restaurant and fast-food chains.

    Runs on Web, iOS and Android, against Web for Waitry.

  • UpMenu

    UpMenu is a modular restaurant platform for taking orders directly from a restaurant's own website and branded mobile app instead of through delivery marketplaces.

    Starts at USD 49 per month, against USD 50 per month for Waitry.

  • Owner.com

    Owner.com is an all-in-one platform for independent restaurants that combines a search-optimised website, direct online ordering, a branded mobile app, loyalty, email and text marketing, delivery and a point of sale.

    Starts at USD 249 per month, against USD 50 per month for Waitry.

  • Flipdish

    Flipdish is an Irish restaurant technology company that sells branded online ordering (website and mobile app), a POS with kitchen display, handheld POS, self-service kiosks, payments and marketing tools, plus an AI phone agent.

    Does not have a free plan. Waitry does.

Compare Waitry

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Kiosk and hardware pricing and set-up fees
  • Customer names and the 10,000+ restaurant claim (unaudited)
  • Founding year, funding and team size
  • Security certifications
  • Full integration list and country availability

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: products, claims, supporthttps://waitry.net/
  2. Plans and feeshttps://waitry.net/en/pricing/
  3. Integration categorieshttps://waitry.net/en/integrations/
  4. Lightspeed integrationhttps://waitry.net/en/integrations/lightspeed-and-waitry-integration/
  5. Maxirest integrationhttps://waitry.net/en/integration-between-maxirest-and-waitry/
  6. Legal entity and addresshttps://waitry.net/en/terms-and-conditions/
  7. Page discoveryhttps://waitry.net/page-sitemap.xml