YQueue

YQueue is a self-ordering and payment platform for food and beverage outlets in Singapore and Australia. It offers three ways for customers to order and pay: self-service kiosks, a mobile app with online ordering, and QR codes at the table that open a web app. It is aimed at small cafes, restaurants, takeaways and franchises, and staff manage orders, menus and reports from one back end.

Last reviewed

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Home page of YQueue's website
YQueue's website on 30 September 2026
Best for
Small cafes and takeaways, Outlets adding self-order kiosks
Pricing
Quote only
Runs on
Web

Who it is for

  • Small cafes and takeaways

    The vendor positions the platform for small food and beverage businesses that want to cut cashier time and queues.

  • Outlets adding self-order kiosks

    Six kiosk sizes from 7 to 23 inches, including counter, standing and wall-mounted models.

  • Dine-in venues wanting table QR ordering

    Guests scan a QR code, order and pay from their own phone with no download.

What it does

  • Self-service kiosk

    Standalone kiosks show the menu and take orders and card payments through an attached EFTPOS terminal.

  • Kiosk languages and table support

    Multi-language support, dine-in and takeaway, buzzer, table tent and table number support.

  • Mobile app and online ordering

    Customers order for takeaway, self-serve or dine-in, schedule orders ahead and find nearby outlets by location.

  • QR dining

    Guests order and pay from their own phone at the table, and can add items through the meal.

  • Item customisation and notes

    Modifiers, customer notes, dietary and allergen tags, and persons-per-order counts.

  • Discounts and promotions

    Promo codes and discounts, plus availability schedules for menu items.

  • Real-time menu updates

    Menu changes are sent to kiosks, app and QR menus through the cloud.

  • Order management

    One platform records and manages orders across the ordering channels.

  • Reporting

    Sales reports are generated and stored automatically for accounting.

  • Customer management and marketing

    Order data is kept as a customer database with promotion options.

  • Multiple payment gateways

    The platform supports several payment gateways; none are named on the site.

Pricing

Pricing model
Quote only

No prices are published. The vendor says it charges industry-low rates including bank fees and directs merchants to book a demo. The app is free for consumers.

Where and how it runs

Available in
Singapore, Australia
Platforms
Web
Apps
YQueue App: Consumer app to browse nearby outlets, order, pay and track loyalty
Hardware
Self-service kiosks in six sizes (7, 10, 21 and 23 inches, counter, standing or wall-mounted), connected by Wi-Fi or LAN, with an EFTPOS terminal for card payment.

The site has separate Singapore and Australia versions, each with a local company and office, and says it plans wider international reach.

The company

Company
YQueue Singapore Pte Ltd; YQueue Australia Pty Ltd
Founded
2016
Headquarters
Singapore, Singapore
Other offices
Ashgrove, Queensland, Australia
Founders
George Lim
Customers named by the vendor
Gong Cha, Each A Cup, Subway, Wong Kee Noodles, Yomie Yoghurt, Hvala, Crave, Burger Me, Tap & Grind, Press Cafe

Security and support

Support
Support by phone and email in each country; the contact page says enquiries are answered within 5 working days.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
yqueue.co

Alternatives to YQueue

See all 185 in Online Ordering System

  • Deonde

    Deonde is a white-label online ordering and delivery platform.

    Runs on Web, iOS and Android, against Web for YQueue.

  • Tablevibe

    Tablevibe is a Singapore-based direct ordering platform for restaurants that adds an online store for pickup, delivery and dine-in orders without per-order commission.

    Listed as best for: Restaurants cutting third-party delivery commissions; Philippine restaurants wanting GCash reach.

  • DineOpen

    DineOpen is a cloud restaurant management system with a point of sale, QR menu and online ordering, kitchen display, inventory, loyalty and a voice-ordering assistant.

    Runs on Web, iOS, Android, Windows and macOS, against Web for YQueue.

  • Mobi2Go

    Mobi2Go is now marketed as MOBI, a restaurant online ordering platform that also covers in-venue ordering, kiosks, loyalty, marketing and analytics.

    Runs on Web, iOS and Android, against Web for YQueue.

Compare YQueue

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, fee schedule or contract term
  • Named payment gateways and any POS integration
  • App store listings and which mobile platforms the app runs on
  • Security certifications
  • Employee count and funding
  • Which languages the kiosk supports

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.yqueue.co/
  2. Singapore homepage, positioning, rateshttps://www.yqueue.co/sg
  3. Kiosk features and hardwarehttps://www.yqueue.co/sg/products/kiosk
  4. App and online orderinghttps://www.yqueue.co/sg/products/app-and-online-ordering
  5. QR dininghttps://www.yqueue.co/sg/products/qr-dining
  6. Founding year, partners, customer logoshttps://www.yqueue.co/sg/about-us
  7. Merchant and customer FAQhttps://www.yqueue.co/sg/faq
  8. Founder namehttps://www.yqueue.co/sg/our-team
  9. Singapore contacthttps://www.yqueue.co/sg/contact-us
  10. Australia contacthttps://www.yqueue.co/au/contact-us
  11. Australian customershttps://www.yqueue.co/au/about-us