Zenorder

Zenorder is a French online ordering platform for restaurants, food chains and shops. It provides click and collect, delivery, table ordering and kiosk ordering through a branded web page or app, plus a back office for menus, promo codes, newsletters, SMS and a points-based loyalty scheme. It is sold on a subscription with no commission on sales, according to the vendor.

Last reviewed

Visit website
Home page of Zenorder's website
Zenorder's website on 30 September 2026
Best for
Restaurants leaving marketplace commissions, Franchise networks
Pricing
Subscription per location
Runs on
Web, iOS, Android

Who it is for

  • Restaurants leaving marketplace commissions

    The vendor says it charges a subscription with no commission on sales, and a case study describes a restaurant moving to direct delivery orders after paying roughly 30% to platforms.

  • Franchise networks

    A single back office centralises orders, statistics and marketing across outlets, and one case study covers a franchise of twenty outlets.

  • Fast-casual brands wanting their own app

    Case studies describe branded iOS and Android apps with loyalty and prepaid wallet credit.

What it does

  • Click and collect, delivery, table and kiosk orders

    Four order types from one platform: click and collect, delivery with or without your own couriers, table ordering and kiosk ordering.

  • Ordering from website, social media and QR code

    Orders come from your website, Facebook, Instagram or a QR code, using short shareable links.

  • Order reception and management

    Sound and email notifications, order status updates, messages to the customer and refunds from the back office.

  • Menu and availability management

    Edit product sheets, add daily specials and hide or show items in real time.

  • Upsell module

    Suggests extra products at the end of the order flow to raise the basket.

  • Newsletters, SMS and promo codes

    Campaigns to chosen customer segments with open and click tracking, and promo codes with quantity limits.

  • Points loyalty programme

    One point per euro spent, with reward thresholds set by the merchant; in-store points can be added to the same balance.

  • Prepaid wallet

    Customers top up credit, with optional bonus credit such as 5 euros for a 50 euro top-up.

  • Company discounts

    Discounted prices for employees of partner companies, identified by email domain.

  • Accounting reports and exports

    Order statistics by source and payment method, order exports and a VAT export with VAT settable per item.

  • Multi-site back office

    One back office for orders, statistics, accounting exports and marketing across several outlets.

  • Menu translation

    Digital menu translation in five languages.

  • Branded order page

    Colours, fonts, background and homepage links can be customised to the brand.

Pricing

Pricing model
Subscription per location
Renewal
Plan changes are made by email and take effect at month end
Free plan
No
Free trial
Yes

Three plans: Starter, Pro and Expert. A single-outlet business is billed annually only, at 590 EUR (Starter), 890 EUR (Pro) or 1,290 EUR (Expert) per year, with two months free. Multi-outlet brands can pay monthly by SEPA debit, with discounts from three outlets. The site offers a 14-day free trial. Set-up help, photo shoots, websites and dedicated apps are extra and quoted individually.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 8 integrations. The median in this category is 6.
  • Does not have a free plan. 18 of the 29 products in this category that say whether they have a free plan do.
  • Has a free trial. 21 of the 22 products in this category that say whether they have a free trial do.
  • One of 56 products in this category with an iOS app. One of 56 products in this category with an Android app. 110 products in this category state their platforms.

Works with

Delivery
RushourStuart
Payments
EdenredSodexoUp déjeunerApetizSwile
Point of sale
Zelty

The homepage says Zenorder connects to point of sale software, payment methods and other apps, and the help centre says it can push orders to aggregator hubs and to tills; help articles name Otter, Deliverect and Rushour, of which only Rushour, named in a case study, is listed here. Edenred, Sodexo, Up déjeuner, Apetiz and Swile are accepted as dematerialised meal-voucher payments.

Where and how it runs

Customers in
France, Monaco
Languages
French
Platforms
Web, iOS, Android
Apps
Branded customer app: A restaurant's own ordering and loyalty app for its customers, with Apple Pay and Google Pay
Hardware
No extra equipment is needed beyond an internet connection and a computer or tablet. A connected printer that prints incoming orders by Wi-Fi, Ethernet or 3G is optional.

The site is in French, the company is based in Paris, and case studies are of French outlets and one in Monaco. No list of sales territories is published.

The company

Company
PARDES VENTURES
Headquarters
Paris, France
Customers named by the vendor
Green Bagel Café, ICI Salad Bar, Green Sur Mesure, La Fille du Boucher, The Poké Bowl Factory

Security and support

Support
Support by email and by chat from the back office, by phone for Expert plan subscribers, and a help centre in French, English and Spanish. Set-up and back-office training by video are sold as an additional service.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
zenorder.fr

Alternatives to Zenorder

See all 185 in Online Ordering System

  • DOOD

    DOOD is a French SaaS suite for digital ordering and data in food and beverage.

    Runs on Web, against Web, iOS and Android for Zenorder.

  • Clickeat

    Clickeat is a French online ordering platform for restaurants, offering click and collect, delivery, QR code menus, phone-based ordering kiosks, table ordering and restaurant websites.

    Listed as best for: Fast food, pizzerias and takeaway restaurants in France; Restaurant chains.

  • Ordering.co

    Ordering.co is an online ordering and delivery platform that gives restaurants branded websites, mobile apps, kiosks, a call-center screen, a merchant order queue and a driver app on one system.

    Names 18 integrations, against 8 for Zenorder.

  • Belorder

    Belorder is a French ordering platform for restaurant and fast-food chains.

    Names 10 integrations, against 8 for Zenorder.

Compare Zenorder

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Monthly prices and multi-outlet discount levels
  • Full list of POS and aggregator integrations
  • Founding year, founders, funding and employee count
  • Security certifications and hosting
  • Countries beyond France and Monaco
  • Contract minimum term beyond the annual billing for single outlets

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.zenorder.fr/
  2. Pricing and FAQhttps://www.zenorder.fr/tarification
  3. Online orderinghttps://www.zenorder.fr/commande-en-ligne
  4. Back office featureshttps://www.zenorder.fr/back-office-and-marketing
  5. Loyalty and wallethttps://www.zenorder.fr/programme-de-fidelite
  6. Customer listhttps://www.zenorder.fr/cas-clients
  7. Rushour, Stuart, commission claimhttps://www.zenorder.fr/casclient-lfdb
  8. Zelty POS integrationhttps://www.zenorder.fr/casclient-thepokebowl
  9. Monaco customer, wallethttps://www.zenorder.fr/casclient-icisaladbar
  10. Franchise case studyhttps://www.zenorder.fr/casclient-greensurmesure
  11. Legal entityhttps://www.zenorder.fr/privacy-policy