CloudWaitress vs UpMenu

CloudWaitress is a web-based online ordering system for restaurants that gives each venue its own branded ordering site for pickup, delivery, dine-in with QR ordering and table bookings, with no commission per order. UpMenu is a modular restaurant platform for taking orders directly from a restaurant's own website and branded mobile app instead of through delivery marketplaces. Both are listed under Online Ordering System. Where the profiles show a difference, it is in price, free plans and audience.

Key differences

  • price

    The vendors price on different terms. CloudWaitress at USD 39 per store per month; UpMenu at USD 49 per month. The amounts cannot be compared directly.

  • free plans

    CloudWaitress lists a free plan; UpMenu does not.

  • audience

    Audience differs between the profiles. Listed by one product alone: CloudWaitress: Small restaurants and takeaways moving off commission marketplaces; UpMenu: Independent restaurants wanting direct orders.

  • platforms

    Listed platforms: CloudWaitress: Web, Windows; UpMenu: Web, iOS, Android.

  • integrations

    The integration lists differ. CloudWaitress names 13 integrations and UpMenu names 24 integrations. 4 partners appear in every list.

Side by side

CloudWaitress vs UpMenu: side-by-side comparison from published vendor information
FieldCloudWaitressUpMenu
What it isCloudWaitress is a web-based online ordering system for restaurants that gives each venue its own branded ordering site for pickup, delivery, dine-in with QR ordering and table bookings, with no commission per order.UpMenu is a modular restaurant platform for taking orders directly from a restaurant's own website and branded mobile app instead of through delivery marketplaces.
Best forSmall restaurants and takeaways moving off commission marketplaces; Restaurants with several locations; Agencies and resellersIndependent restaurants wanting direct orders; Restaurant chains; Pizzerias, food trucks and bakeries; Restaurants also taking catering or pre-orders
Pricing modelSubscription per locationModular subscription
Starting priceUSD 39 per store per monthUSD 49 per month
Free planYesNo
Free trialNot publishedYes
ContractNone (no contracts)None (monthly subscription)
PlatformsWeb, WindowsWeb, iOS, Android
CountriesNot publishedNot published
LanguagesNot publishedNot published
Number of integrations1324
CertificationsNot publishedCCPA, GDPR
Security practicesNot publishedNot published
Founded20122012
HeadquartersNot publishedLodz, Poland
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Google Analytics
  • PayPal
  • Stripe
  • Uber Direct

Named only by CloudWaitress

  • Bambora APAC
  • Bancontact
  • CardConnect
  • Google Maps
  • iPay88
  • Facebook Pixel
  • PayGate
  • POLi Pay
  • Tookan

Named only by UpMenu

  • Adyen
  • NCR Aloha
  • Apple Pay
  • Clover
  • DoorDash Drive
  • Glovo on Demand
  • Google Pay
  • GoTab
  • Klarna
  • Lightspeed
  • ShipDay
  • Simphony
and 8 more
  • Square
  • Squarespace
  • Stuart
  • Toast
  • Wix
  • Wolt Drive
  • WordPress
  • Zonal

Which to choose

CloudWaitress

Choose CloudWaitress if you are in one of these groups: Small restaurants and takeaways moving off commission marketplaces; Restaurants with several locations; Agencies and resellers.

UpMenu

Choose UpMenu if you are in one of these groups: Independent restaurants wanting direct orders; Restaurant chains; Pizzerias, food trucks and bakeries.

What we could not confirm

CloudWaitress

  • Legal entity, headquarters city and team size
  • Names of POS systems it integrates with
  • The claimed 1,200+ integrations (only about twenty are listed)
  • Interface languages offered to customers
  • Security certifications and hosting
  • Countries where online payments are available in full

UpMenu

  • List of countries served and interface languages
  • Security certifications and hosting details
  • Funding and employee count
  • Names and store listings of any UpMenu-owned mobile apps (the branded apps are per restaurant)
  • Availability date of the POS module (marked coming soon)

Go further

CloudWaitress profileUpMenu profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

CloudWaitress, reviewed 29 September 2026

  1. Homepage: order types, QR ordering, FAQhttps://cloudwaitress.com/
  2. Plans, prices, hardware and printing FAQhttps://cloudwaitress.com/pricing/
  3. Feature list and support timeshttps://cloudwaitress.com/features/
  4. Integration listhttps://cloudwaitress.com/features-category/integrations/
  5. Founder, founding year, commission-free positioninghttps://cloudwaitress.com/about-us/