Careem Food

Careem Food is the restaurant delivery service inside the Careem 'everything app', which operates across the Middle East, North Africa and Pakistan. Restaurants apply as partners, get a partner dashboard for menus, opening hours and finances, and can be paid weekly. The partner sign-up form covers restaurants in the United Arab Emirates, Saudi Arabia and Jordan.

Last reviewed

Visit website
Home page of Careem Food's website
Careem Food's website on 30 September 2026
Best for
Restaurants and food brands in the UAE, Saudi Arabia and Jordan, Chains that already run POS-integrated ordering
Pricing
Commission (rate not published)
Runs on
Web

Who it is for

  • Restaurants and food brands in the UAE, Saudi Arabia and Jordan

    The partner application form offers exactly these three countries.

  • Chains that already run POS-integrated ordering

    The partner FAQ says POS-integrated orders are accepted automatically, while tablet users must accept each order manually.

What it does

  • Partner dashboard

    Create support tickets, change operating hours, submit menu and image changes and see financial information.

  • Menu and item availability control

    Partners can mark items unavailable from the dashboard; other menu changes go through a helpdesk ticket, with a stated turnaround of 7 working days.

  • Vendor portal discounts

    Flat discounts can be added directly in the vendor portal; other offers go through the partner support team or account manager.

  • POS integration or tablet ordering

    Orders arrive by a POS integration, which accepts them automatically, or on a tablet that staff accept manually.

  • Paid marketing placements

    Three partner banners on the food page rotate weekly, and partners can join platform campaigns; both are subject to eligibility and cost.

  • Weekly payouts and monthly invoices

    The partner FAQ says payment is made once a week on Thursday, with a monthly invoice and a statement of account in the dashboard.

  • Account manager and live order support

    Each partner has an account manager, plus a live order support phone line and a partner helpdesk.

  • Photography service through GetFlashy

    The FAQ says Careem partners with GetFlashy for menu photography sessions and lists a 10% discount code.

  • Price parity policy

    Careem says it verifies prices and may remove partners whose delivery prices exceed their own menu or other platforms.

Pricing

Pricing model
Commission (rate not published)

No commission rate or fee table is published on the vendor's site. The partner FAQ says banner placements and some campaigns are paid and directs partners to their account manager for costs.

Where and how it runs

Available in
United Arab Emirates, Saudi Arabia, Jordan
Languages
English, Arabic
Platforms
Web
Hardware
Tablet ordering is mentioned as an alternative to POS integration; no specific device is named.

Countries offered on the restaurant partner sign-up form. Careem overall says it operates in over 70 cities across 10 countries.

The company

Founded
2012
Headquarters
Dubai, United Arab Emirates
Founders
Mudassir Sheikha, Magnus Olsson
Funding
  • Strategic investment by e&, $400 million (e&)
Customers named by the vendor
KFC, Hardee's, 800pizza, Jollibee, Popeyes, Krispy Kreme, Cinnabon, Dave's Hot Chicken

Security and support

Support
Live order support by phone, a partner helpdesk and an email for partner support are listed in the partner FAQ, plus an account manager.

Listing details

Vendor
Careem
Built for
Restaurants, Cafés, Ghost kitchens
Focus
Food-specific
Status
Active
Website
careem.com

Alternatives to Careem Food

See all 55 in Delivery Marketplace

  • Keeta

    Keeta is a food delivery marketplace run by Meituan's international arm.

    Listed as best for: Restaurants wanting delivery and pickup orders in Keeta markets; Chains and brands.

  • Talabat for Partners

    Talabat for Partners is the restaurant-facing side of talabat, a food and grocery delivery marketplace in the Middle East and North Africa.

    Runs on Web, iOS and Android, against Web for Careem Food.

  • HungerStation

    HungerStation is a Saudi food and grocery delivery app.

    Runs on Web, iOS and Android, against Web for Careem Food.

  • EasyTake

    EasyTake is a food and grocery delivery platform in Saudi Arabia.

    Runs on Web, iOS and Android, against Web for Careem Food.

Compare Careem Food

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Commission rates and fees
  • Named POS integrations
  • Year of the e& investment
  • Which cities within each country offer Careem Food
  • Security certifications
  • Contract terms

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.careem.com/
  2. Partner sign-up formhttps://www.careem.com/en-AE/restaurant-partner-signup/
  3. Partner FAQhttps://www.careem.com/en-AE/food-partner-faqs/
  4. Partner brandshttps://www.careem.com/en-AE/food-partners/
  5. Company history and investorshttps://www.careem.com/en-AE/about-us/
  6. Corporate orderinghttps://www.careem.com/en-AE/careem-for-business/