Cassa in Cloud

Cassa in Cloud is a cloud point of sale and management system for Italian restaurants, bars, pizzerias, food trucks and ghost kitchens, made by TeamSystem. It covers table and kitchen orders, delivery and takeaway, stock, reports and Italian electronic invoicing and receipts, and runs on tablets and phones. It is sold in Starter, Professional and Enterprise plans, with help in Italian.

Now a TeamSystem product; cassaincloud.it redirects to teamsystem.com. Acquisition year not confirmed.

Last reviewed

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Best for
Bars, pubs and cafes without a kitchen, Restaurants, pizzerias and bakeries
Pricing
Quote only
Runs on
iOS, Android, Web

Who it is for

  • Bars, pubs and cafes without a kitchen

    The Starter plan is aimed at bars, pubs, wine bars, food trucks, cafes, gelaterias and venues with no kitchen.

  • Restaurants, pizzerias and bakeries

    The Professional plan is aimed at restaurants, pizzerias, fast food, delis, pastry shops, bakeries and beach clubs, and adds table ordering, kitchen monitor and multiple tills.

  • Restaurant chains and franchises

    The Enterprise plan adds multi-site management and API access; the vendor says price lists, tills and stock can be synchronised across the network.

  • Dark and ghost kitchens

    Delivery platform orders are gathered in one till and receipts can be sent to the tax agency automatically.

What it does

  • Tablet and phone till app

    The till runs as an iOS and Android app, with a portal to watch the venue remotely.

  • Table orders and floor map

    Staff take orders at the table from a phone app and manage rooms and tables on a graphic map.

  • Online reservations and digital diary

    Includes online bookings and a digital agenda.

  • Electronic invoices and receipts

    Issues electronic invoices and receipts and sends daily takings to the Italian tax agency without a fiscal cash register.

  • Stock and low-stock alerts

    Tracks stock levels and warns when an item is below its minimum.

  • Kitchen monitor and order printing

    Sends orders to a kitchen monitor or printer so the kitchen can mark courses as ready.

  • Split bills and pay at the table

    Supports separate and equal-split bills, and pay-at-table by QR code on the higher plans.

  • Delivery and takeaway management

    Shows orders from delivery platforms, phone and the app in one dashboard, with time slots and automatic or manual order acceptance.

  • Self Order App (add-on module)

    A digital menu and food delivery app for the venue; the vendor lists it as an extra module.

  • Loyalty programs and prepaid cards

    Runs loyalty campaigns, prepaid cards and discounts, with reports on their results.

  • Reports and remote control

    Reports on sales, cost against revenue, best sellers and occupancy, viewable from a phone or tablet, including across a chain.

  • Staff access and shifts

    Staff log in with credentials or a contactless beacon and shifts can be planned.

  • Bank POS amount exchange

    Passes the bill amount to a connected bank card terminal so it is not typed twice.

  • API and webhooks

    The Enterprise plan includes an API and webhooks for custom integrations, plus multi-site management.

Pricing

Pricing model
Quote only
Free trial
14-day free trial with a TeamSystem ID

The site publishes no prices. It offers three plans by type of venue: Starter, Professional and Enterprise (chains and franchises, by contact). It says you pay by the type of venue you run, and offers a free consultation to explore costs. Professional has a Prova Gratis button, and the product pages mention a 14-day free trial for holders of a TeamSystem ID. The Self Order App is an extra module.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 8 integrations. The median in this category is 8.
  • Has a free trial. 69 of the 70 products in this category that say whether they have a free trial do.
  • One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names Uber Eats, Deliveroo, Glovo.

Works with

Accounting
Contabilità in Cloud
Other
TeamSystem HospitalityCRM in Cloud
Payments
TS Pay
Reservations
Spiagge.it

The vendor says orders from Glovo, Deliveroo, UberEats and many others can be centralised, but names only those three. It also lists integrations with hotel management systems, e-commerce, marketing automation, food cost and ERP software, and the most common bank POS terminals, mostly without naming products.

Where and how it runs

Customers in
Italy
Languages
Italian
Platforms
iOS, Android, Web
Apps
App Punto Cassa: Till app for orders, payments and receipts. Self Order App: Customer-facing digital menu and delivery ordering (add-on module)
Hardware
Works on tablets and phones. Compatible add-ons listed: electronic scales, automatic cash drawers, Self Order kiosk totem, fiscal printers and telematic registers, barcode readers, customer display and kitchen monitor.

The vendor states no country list. Italy is inferred from the Italian tax features, Italian-language site and support, and Italian customer case studies; one customer (Gelateria 3bis) also has a shop in London.

The company

Company
TeamSystem S.p.A.
Registration
VAT number 01035310414, registered with the Marche chamber of commerce (per the site footer)
Founded
1979
Headquarters
Pesaro, Italy
Founders
Giovanni Ranocchi
Team size
About 6,000 for the TeamSystem group (vendor statement)
Customers named by the vendor
CerviAmare, Sushi Society, La Maison, L'Oca Golosa, Gelateria 3bis, Tannico

Security and support

Support
Customer support runs on public holidays too, with on-site installation and training, all in Italian. The vendor also offers migration and daily-use support.

Listing details

Built for
Cafés, Restaurants, Food retail
Focus
Food-specific
Status
Active
Website
teamsystem.com

Alternatives to Cassa in Cloud

See all 276 in Restaurant POS
  • Scloby

    Scloby is now sold as Tilby: a cloud POS for restaurants, bars and shops from Zucchetti Hospitality Srl, part of the Zucchetti Group.

    Runs on Web, iOS, Android, Windows and macOS, against Web, iOS and Android for Cassa in Cloud.

  • Apitic

    Apitic is a French publisher of cash register software, sold as a cloud service, for restaurants, fast food, butchers, bakers, wine shops and food halls, including chains and franchises.

    Runs on Web, against Web, iOS and Android for Cassa in Cloud.

  • Tilby

    Tilby is a cloud point-of-sale system for restaurants, bars, fast food outlets and shops.

    Runs on Web, iOS, Android, Windows and macOS, against Web, iOS and Android for Cassa in Cloud.

  • Prime POS

    Prime is the point of sale from UrbanPiper, available as a web app and mobile app with a POS module for dine-in tables and an order tracker for online orders, plus bill and kitchen ticket printing.

    Runs on Web, against Web, iOS and Android for Cassa in Cloud.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan fee (quote only)
  • Minimum contract term and renewal terms
  • Security certifications and hosting details
  • Number of Cassa in Cloud customers
  • Which bank POS terminals and food delivery platforms beyond Glovo, Deliveroo and UberEats are supported
  • Whether the product is sold outside Italy