ChefOnline

ChefOnline is a UK company that sells online food ordering to restaurants and takeaways. A venue gets an ordering website, a mobile app, table reservations, an owner control panel and a data-SIM printer, plus optional EPoS hardware, digital marketing and printed menus. It is aimed at independent UK restaurants, takeaways and cafes that want direct orders.

Last reviewed

Visit website
Home page of ChefOnline's website
ChefOnline's website on 30 September 2026
Best for
UK takeaways and restaurants wanting direct orders, Venues wanting ordering, EPoS and marketing from one supplier
Pricing
From GBP 3 per day
Runs on
Web, iOS, Android

Who it is for

  • UK takeaways and restaurants wanting direct orders

    The vendor positions the service around increasing direct orders and reducing commission paid to marketplaces.

  • Venues wanting ordering, EPoS and marketing from one supplier

    ChefOnline also sells EPoS systems, digital marketing and print, so one vendor can cover several needs.

What it does

  • Online ordering website

    A customer ordering site for the restaurant, linked to the ChefOnline national platform.

  • Mobile app and partner app

    A customer app for iOS and Android, and a partner app that notifies the owner of new orders.

  • Table reservations

    Takes table bookings online as well as orders.

  • Owner control panel

    Panel to view sales information, customer feedback and trends, and to publish promotions.

  • Customer database

    Collects customer information and feedback for marketing.

  • Driver tracking

    Lets customers follow their delivery online.

  • Reviews

    A review and rating system for the venue.

  • GPRS printer with data SIM

    Order printer supplied with the online ordering package.

  • Domain and hosting

    Domain and hosting are included in the package.

  • EPoS system

    Touchscreen EPoS with software licence and printer, add-ons such as caller ID and postcode database.

  • Digital marketing and print

    SEO, social media marketing and printed menus, leaflets and business cards.

Pricing

Starting price
From GBP 3 per day
Pricing model
Subscription per location

The online ordering package is advertised from £3 per day (about £90 a month per the FAQ), or from £14.95 per week after a trial period, with a one-off admin and setup fee of £199 (shown reduced from £599). All prices exclude VAT. EPoS packages start from £699 with a £199 setup fee.

Where and how it runs

Available in
United Kingdom
Platforms
Web, iOS, Android
Apps
ChefOnline app: Customer app for ordering and reservations. Partner app: Notifies restaurant owners of new online orders
Hardware
EPoS package: 15-inch capacitive touchscreen, 4GB RAM, 64GB SSD, 80mm kitchen thermal printer and electronic cash drawer. Online ordering package includes a GPRS printer with data SIM.

The vendor describes itself as UK-based and serving restaurants and takeaways across the United Kingdom.

The company

Company
Le Chef plc
Registration
Registered in England and Wales, company number 09273766
Founded
2014
Headquarters
London, United Kingdom

Security and support

Security and compliance
ISO/IEC 27001:2022 certified information security management system (vendor claim), ISO 9001:2015 certified quality management system (vendor claim)
Support
Customer support seven days a week; the contact page lists phone lines with weekday hours of 9:30am to 11pm and weekend hours of 10am to 11pm.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
chefonline.com
Also listed in
Branded Restaurant App Builder

Alternatives to ChefOnline

See all 185 in Online Ordering System

  • StoreKit

    StoreKit is direct-ordering software for restaurants.

    Runs on Web, against Web, iOS and Android for ChefOnline.

  • Weevi

    Weevi is an online ordering system for restaurants and other food and retail shops.

    Listed as best for: Restaurants that want to cut aggregator commissions; Restaurant chains and franchises.

  • FoodBooking

    FoodBooking is a UK online food ordering service for restaurants, pubs, takeaways and cafes.

    Listed as best for: Takeaways and restaurants avoiding delivery-app commission; Small venues that need a website plus ordering.

  • Eatzy

    Eatzy is an EPOS and commission-free online ordering platform for UK restaurants and takeaways.

    Listed as best for: UK takeaways and restaurants paying marketplace commission; Phone-order takeaways.

Compare ChefOnline

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Trial length, contract term and notice period
  • Commission or per-order fees, if any
  • Third-party integrations (none named)
  • Team size, funding and customer names
  • Which payment providers are used

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, price, certificationshttps://www.chefonline.com
  2. Package and pricinghttps://www.chefonline.com/online-ordering-system
  3. Founding, London, CEOhttps://www.chefonline.com/about-us
  4. Products and package contentshttps://www.chefonline.com/faq
  5. Reservations and apphttps://www.chefonline.com/reservation-system
  6. EPoS hardware and pricehttps://www.chefonline.com/cloud-epos-system
  7. Control panelhttps://www.chefonline.com/control-panel
  8. Customer databasehttps://www.chefonline.com/customer-database
  9. Driver trackinghttps://www.chefonline.com/driver-tracking-system
  10. Reviewshttps://www.chefonline.com/review-rating-system
  11. Legal entityhttps://www.chefonline.com/terms-conditions
  12. Support hourshttps://www.chefonline.com/contact