Cuiner

Cuiner is a Spanish software suite for restaurants, bars, cafes and hotels from AltecSoft, built around a point of sale that runs on Windows, iOS and Android. Around the POS it offers handheld order taking, a kitchen display system, integrated card payments, reservations, a loyalty CRM, table ordering, purchasing and stock, and sales dashboards. It is sold in Spain through direct sales and distributors.

Last reviewed

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Best for
Restaurants, bars and cafes in Spain, Hotel food and beverage outlets
Pricing
Quote only
Runs on
Windows, iOS, Android

Who it is for

  • Restaurants, bars and cafes in Spain

    The site is in Spanish, cites Spanish tax rules (TicketBAI, Veri*Factu) and gives service guarantees across Spain.

  • Hotel food and beverage outlets

    A hotel POS variant with integrations to hotel property management systems for room charges.

  • Restaurant groups and franchises

    AltecSoft says Cuiner is designed for cafes and restaurants, franchises and restaurant groups, with a central product for multi-site management.

What it does

  • Restaurant POS

    Sales screens, table management, orders, shifts, users, voids, discounts, payment methods, till closing and reports.

  • Handheld order taking (Comander)

    Waiters take orders, apply discounts, split bills and take payment on iOS devices or Cuiner NOTE Android terminals.

  • Kitchen display system

    Order screens for chef, preparation station, pass and control, with per-dish statuses, delay alarms, workload view and more than 50 configurable parameters.

  • Delivery status sync in KDS

    Order statuses can be sent to delivery platforms such as JustEat and Glovo from the KDS.

  • Integrated payments

    Card and wallet payments (Apple Pay, Google Pay), automatic cash drawers, tip capture, bill splitting and settlement of prepaid reservations.

  • Reservations

    Reservation management with a website widget, automatic confirmations to reduce no-shows, and the vendor says no commissions.

  • Loyalty CRM with wallet cards

    Loyalty programme using QR wallet cards on the customer's phone, read by the POS and Comander, with advance payment handling.

  • Table ordering

    Guests order from the table using a digital menu with photos, descriptions and allergens; orders go to the POS or kitchen.

  • Purchasing, recipes and stock

    Purchase orders converted to delivery notes or invoices, recipe costing, theoretical and real stock, inventories and profitability reports.

  • Online dashboards (Controller)

    Sales, taxes, voids, discounts and covers online from any device, with last seven days of cash-ups and comparison charts.

  • API (Cuiner Connect)

    A REST/JSON API with bearer-token access for menus, accounts, orders and reservations, used to link ERPs, CRMs, BI and delivery apps.

Pricing

Pricing model
Quote only

No prices are published; the site asks visitors to request a demo. It names Cuiner Lite, Pro and Central editions but gives no prices. Amounts on the Kit Digital page are Spanish government grants, not Cuiner prices.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 8 integrations. The median in this category is 8.
  • One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names Glovo.

Works with

Accounting
A3CON
Delivery
JustEatGlovo
Other
SAPUlysesEpson
Payments
Global PaymentsCashlogy

The partners page also lists other hotel PMS, cash-drawer and hardware partners as logos whose names are not in the page text; only the names that appear in text are listed. Epson is receipt printers, Cashlogy a cash drawer, Ulyses a hotel system. SAP and the tax reporting (SII) connectors are adapted per implementation.

Where and how it runs

Available in
Spain
Languages
Spanish
Platforms
Windows, iOS, Android
Apps
Cuiner Comander: Handheld order taking and payment for waiters. Cuiner KDS: Kitchen display app for tablets and monitors
Hardware
Cuiner NOTE rugged Android terminals, any Android device it has approved, iPhone, iPad and iPod Touch for Comander, touch monitors or tablets for the KDS, Epson receipt printers, automatic cash drawers and Cuiner payment terminals.

The contact page says the vendor guarantees service throughout Spain, with its head office in Mallorca and a Catalonia branch.

The company

Founded
1998
Headquarters
Mallorca, Spain
Other offices
Catalonia

Security and support

Security and compliance
Registered guarantor software with the Basque provincial tax authorities (TicketBAI), Veri*Factu adapted
Support
Phone and web contact, a knowledge portal, and authorised distributors across Spain.

Listing details

Built for
Restaurants, Cafés, Bars, Hotel F&B
Focus
Food-specific
Status
Active
Website
cuiner.com

Alternatives to Cuiner

See all 276 in Restaurant POS
  • Last.app

    Last.app is a Spanish restaurant management system built around a POS that runs on Windows, Android and iOS.

    Names 68 integrations, against 8 for Cuiner.

  • Revo

    Revo, now branded Cegid Revo after Cegid bought the Spanish company in September 2023, is point-of-sale software for restaurants and retailers.

    Runs on Web, iOS and Android, against iOS, Android and Windows for Cuiner.

  • Tilby

    Tilby is a cloud point-of-sale system for restaurants, bars, fast food outlets and shops.

    Runs on Web, iOS, Android, Windows and macOS, against iOS, Android and Windows for Cuiner.

  • Scloby

    Scloby is now sold as Tilby: a cloud POS for restaurants, bars and shops from Zucchetti Hospitality Srl, part of the Zucchetti Group.

    Runs on Web, iOS, Android, Windows and macOS, against iOS, Android and Windows for Cuiner.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan pricing for Lite, Pro or Central
  • Legal entity name, registration, team size, funding
  • Customer names
  • Contract terms
  • Names of hotel PMS and hardware partners shown only as logos
  • App store listings