iCHEF
iCHEF is an iPad-based restaurant POS for Taiwan and Hong Kong that covers ordering, table management, kitchen printing, e-invoicing, inventory, reports, loyalty and online ordering. It connects to LINE, Google and delivery platforms such as Uber Eats and foodpanda. The vendor sells it to independent restaurants and to chains, and says over 15,000 restaurants in Taiwan use it.
Last reviewed

- Best for
- Independent restaurants, cafes and small food outlets, Restaurant chains in Taiwan
- Pricing
- From TWD 1950 per month
- Runs on
- iOS
Who it is for
Independent restaurants, cafes and small food outlets
One iPad can run ordering, billing, invoices and reports; the vendor pitches it to independent stores with a monthly fee and on-site setup.
Restaurant chains in Taiwan
The vendor lists ERP and payroll/HR system integration, cross-brand reporting and IT support for chain head offices.
Restaurants that want their own online ordering
Links LINE, Google and delivery platform orders into the POS and supports QR-code ordering.
What it does
iPad POS ordering and checkout
Order taking, tableside ordering, table management and billing run on iPads, with multiple iPads syncing together.
Table management
Shows table status and waiting time, lets guests order while queueing, and supports moving or merging tables by drag and drop.
Kitchen ticket printing
Sends orders to one or several printers by station, including delivery orders using the same print rules as dine-in.
Offline resilience
Keeps operating and issuing e-invoices when the internet drops, storing data on the iPad and uploading later; the vendor says up to 48 hours.
E-invoicing (Taiwan)
Electronic invoices are included in the plan.
Delivery platform integration
Receives Uber Eats and foodpanda orders in the POS, syncs menu changes and records sales by platform.
Online ordering and online store
A restaurant website menu, LINE official account ordering and Google takeaway links feed orders into the POS.
QR-code ordering
Guests scan to order, with upsell suggestions and group ordering from several phones; paid add-on billed by order volume.
Inventory management
Deducts stock as items sell using bill-of-materials tables and can alert on key ingredients.
Sales analytics
Dashboard, bestseller, discount, order-combination and billing reports.
Member management and loyalty points
Customer records, purchase history and points collected by scanning a receipt, with SMS or LINE promotions.
Staff clock-in and permissions
Built-in clock-in with working-hours calculation and password-protected actions such as discounts and deleting orders.
Payment integration
Mobile payment and card terminal integration with cash handling.
Combo and modifier menus
Set meals, add-on upgrades, flavour notes and time-based menus.
Pricing
- Starting price
- From TWD 1950 per month
- Pricing model
- Subscription per store
Taiwan: NT$1,950 per month plus a one-off NT$990 activation fee; extra iPads cost NT$1,000 per month for one and NT$2,000 per month for two to five. Hong Kong: HKD 888 per month for one iPad or store and HKD 198 per month for each additional iPad. QR ordering is an add-on from NT$600 per month for 500 orders. The vendor offers a free demo and on-site introduction but does not describe a free trial.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 6 integrations. The median in this category is 8.
- One of 110 products in this category with an iOS app. 218 products in this category state their platforms.
- The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names Uber Eats.
Where and how it runs
- Available in
- Taiwan, Hong Kong
- Languages
- Traditional Chinese, English
- Platforms
- iOS
- Hardware
- Runs on the restaurant's own iPad or an iPad bought through iCHEF; hardware is sold separately from the monthly software fee, including receipt and kitchen printers (Star Micronics TSP100, mPOP, mC-Print3), cash drawers and stands.
The site has separate Taiwan and Hong Kong versions with local pricing; other regional versions are linked.
The company
- Founded
- 2012
- Headquarters
- Taiwan
- Customers named by the vendor
- Mazendo, 草根早午餐, 三兄弟豆花
Security and support
- Support
- The Hong Kong site describes 24/7 phone support, on-site installation, free on-site training and back-up hardware; the Taiwan page offers free on-site introductions with regional sales reps.
Listing details
- Built for
- Cafés, Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- ichefpos.com
Alternatives to iCHEF
See all 276 in Restaurant POSSpotOn Restaurant
SpotOn is a cloud-based point-of-sale system and restaurant management platform.
Runs on Web, iOS and Android, against iOS for iCHEF.
Eats365
Eats365 is a cloud restaurant POS that runs on iPads, founded in Hong Kong.
Runs on Web, iOS and Android, against iOS for iCHEF.
Bindo POS
Bindo is a cloud point-of-sale system for restaurants, hotels and retail, from a company based in New York with an Asia-Pacific headquarters in Hong Kong.
Runs on Web and iOS, against iOS for iCHEF.
Last.app
Last.app is a Spanish restaurant management system built around a POS that runs on Windows, Android and iOS.
Runs on iOS, Android and Windows, against iOS for iCHEF.
Compare iCHEF
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Contract minimum term
- Legal entity and headquarters city
- Singapore and Malaysia availability and pricing
- Funding and team size
- Security certifications
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Taiwan home page: positioning, price, integrations, founding yearhttps://www.ichefpos.com/zh-tw
- Taiwan pricing and add-onshttps://www.ichefpos.com/zh-tw/pricing
- Hong Kong pricinghttps://www.ichefpos.com/en-hk/pricing
- Hong Kong home pagehttps://www.ichefpos.com/en-hk
- Ordering and table management featureshttps://www.ichefpos.com/en-hk/interface-flow
- Reportshttps://www.ichefpos.com/en-hk/analytics-management
- CRM and loyaltyhttps://www.ichefpos.com/en-hk/crm-loyalty-point
- Delivery integrationhttps://www.ichefpos.com/zh-tw/delivery-integration
- System flexibility and offline modehttps://www.ichefpos.com/zh-tw/system-flexibility
- Hardware and iPad usehttps://www.ichefpos.com/zh-tw/hardware
- Support serviceshttps://www.ichefpos.com/en-hk/service-support-community