ICRTouch

ICRTouch is an Isle of Wight software company that makes EPoS (till) software for pubs, restaurants, takeaways, retail and venues. Its suite includes the TouchPoint till, PocketTouch handheld ordering, ByTable order-at-table and the cloud TouchOffice Web back office. It is sold and supported through a network of local authorised partners rather than direct.

Last reviewed

Visit website
Best for
Pubs, bars and restaurants buying through a local installer, Multi-site hospitality and venue operators
Pricing
Quote only
Runs on
iOS, Android, Windows, Web

Who it is for

  • Pubs, bars and restaurants buying through a local installer

    Sold, installed and supported by independent partners, so it suits owners who want a local company for setup and support.

  • Multi-site hospitality and venue operators

    TouchPoint scales from one till to many sites, with TouchOffice Web giving central control of sites, menus and reports.

  • Street food, festival bars and small vendors

    TouchPoint lite runs on iOS and Android devices, with Dojo and Stripe payment terminal options.

What it does

  • Offline-capable till

    TouchPoint keeps taking sales, splitting bills and printing kitchen orders if the WiFi fails, and stores data locally until the connection returns.

  • Customisable interface

    Buttons, colours, images and keyboard layouts can be changed to suit the business.

  • Bill splitting

    Built-in automatic bill splitting.

  • Happy hour scheduling

    Price changes for happy hours and timed promotions can be automated.

  • Staff prompts

    Prompts for upselling, allergen alerts and age verification.

  • Table plans

    Graphical table plan with multiple levels for restaurants with several floors or areas.

  • Customer loyalty

    Guests can receive discounts or collect points to redeem on later purchases.

  • Handheld ordering

    PocketTouch lets staff take orders at the table or in the queue and sends them to the kitchen and bar.

  • Order at table

    ByTable is a branded app where customers order from their own device to their table or seat; the vendor says it charges 0% commission and no per-transaction fees.

  • Cloud back office

    TouchOffice Web shows sales, staff, stock and menus across sites with hundreds of pre-programmed reports.

  • Multi-site management

    Sites can be organised into departments and changes made to one outlet or the whole estate.

  • Multi-language menus

    The primary language can be set per clerk login and kitchen orders can be translated automatically.

Pricing

Pricing model
Quote only

No prices are published. The vendor has no direct sales team and points buyers to local authorised partners. A TouchOffice Web demo login is offered on its product page.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 12 integrations. The median in this category is 8.
  • One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names QuickBooks, Xero, Stripe.

Works with

Other
WooCommerceHop PMSGuestline RezlynxroomMasterCaterbook
Payments
StripeDojo

Staff management integrations require TouchOffice Web+.

Where and how it runs

Customers in
United Kingdom, Ireland, Denmark, Netherlands
Platforms
iOS, Android, Windows, Web
Apps
PocketTouch: Handheld order taking for staff. ByTable: Customer order-at-table app
Hardware
TouchPoint lite runs on iOS and Android devices and works with Dojo and Stripe payment terminals, cash drawers and receipt printers.

Inferred from the locations of listed authorised partners; the vendor says partners serve the UK and other countries but gives no country list.

The company

Headquarters
Sandown, Isle of Wight, United Kingdom

Security and support

Security and compliance
ISO 9001 (quality management)
Support
Support is provided by local authorised partners. The vendor also runs a user forum.

Listing details

Built for
Restaurants, Bars, Hotel F&B
Focus
General-purpose, used in food businesses
Status
Active
Website
icrtouch.com

Alternatives to ICRTouch

See all 276 in Restaurant POS
  • Kobas

    Kobas is a UK hospitality management system built around its own EPoS and mobile POS, with kitchen display, stock control, recipe costing, loyalty, ordering apps, rota scheduling, HR and reporting added as modules.

    Runs on Web and iOS, against Web, iOS, Android and Windows for ICRTouch.

  • EPOS Direct

    EPOS Direct is a UK reseller and maker of till systems that sells touchscreen POS bundles with its own EPOS software for restaurants, pubs, takeaways and cafes, as well as retail and pharmacy.

    Runs on Web, against Web, iOS, Android and Windows for ICRTouch.

  • RST EPOS

    RST EPOS supplies point-of-sale software (TapaPOS and the cloud-based TapaGo), integrated card payments (TapaPay), hardware and connected apps for hospitality and retail in the UK and Ireland.

    Runs on Web, Android and Windows, against Web, iOS, Android and Windows for ICRTouch.

  • Zonal

    Zonal is a UK hospitality technology company selling EPoS (Aztec), handheld ordering, online ordering, bookings, kitchen display, purchasing, loyalty and CRM tools for pubs, restaurants and hotels.

    Runs on Web and Android, against Web, iOS, Android and Windows for ICRTouch.

What we could not confirm

These points were not confirmed when this page was written.

  • Prices
  • Contract terms
  • Founding year
  • Employee count
  • Funding
  • Supported interface languages

Sources