IT Retail

IT Retail is a cloud point-of-sale and back-office system built for grocery stores and specialty markets such as butcher shops, fish markets, bodegas and international grocers. It covers checkout, scanner and deli scale support, inventory and purchase orders, EBT, loyalty, e-commerce and integrated payment processing. The company has sold grocery POS since 1993 and sells hardware bundles with the software.

Last reviewed

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Home page of IT Retail's website
IT Retail's website on 30 September 2026
Best for
Independent grocers and supermarkets, Butcher shops and fish markets
Pricing
From USD 49 per month
Runs on
Web

Who it is for

  • Independent grocers and supermarkets

    The vendor says it supports independent grocers and specialty markets, from single stores to national chains.

  • Butcher shops and fish markets

    Has pages for meat and fish counters with deli scale and label printer integration and batch or lot tracking.

  • International and ethnic markets

    Dedicated pages for Asian, Indian, Hispanic, Caribbean, African and halal markets, and for bodegas and corner stores.

  • Grocery stores that also serve prepared food

    The Growth plan lists food modifiers and kitchen printers for stores with restaurant-style food service.

What it does

  • Grocery checkout

    Point-of-sale register with integrated payment processing, EBT, gift cards and scanner scales; more stations can be added.

  • Scanner scale and deli scale integration

    Works with scanner scales and deli scales, including price-embedded barcodes and label printing for produce, meat and cheese.

  • Inventory management

    Tracks stock, shrinkage by department, category or product, and cost-based price suggestions, with mobile counts and receiving.

  • Automated purchase orders

    Adds products to a purchase order when stock falls below a minimum set by the store, and can forecast from sales trends.

  • Batch and lot tracking

    Tracks inventory by batch or lot number to manage freshness and spoilage.

  • EBT and SNAP

    Marks SNAP-eligible items and takes EBT payments, including partial tenders, on the same terminal.

  • Integrated payment processing

    In-house processing for cards, contactless apps and EBT, with next-business-day funds and optional card fee offset programmes.

  • Offline mode

    Scanning continues without internet; card payments can be stored and forwarded, or the store can accept cash only.

  • Grocery e-commerce

    Online ordering with pickup and delivery, synced with in-store inventory and charging by actual weight for meat, seafood and produce.

  • Self-checkout

    Self-checkout software that can switch between customer-operated and cashier-assisted use at the same lane.

  • Loyalty and customer records

    Stores customer contact details and purchase history and offers a rewards programme on higher plans.

  • Multi-store and roles management

    The Premium plan lists multi-store support, price checker, vendor price import and roles management.

  • Reporting and analytics

    Reports on product sales, peak hours and seasonal department trends, viewable from any internet-connected device.

  • Open development platform

    A development interface that lets a store's own developers extend the POS front end and database.

Pricing

Starting price
From USD 49 per month
Pricing model
Subscription per lane

The pricing page shows a Starter plan at $49 a month, with the Growth and Premium prices hidden until a form is filled in. The vendor's FAQ says the software has a monthly fee per lane covering use and maintenance, and that packages with POS and hardware are typically under $3,000. A monthly support plan with unlimited training starts at $39.99 a month; that is a separate add-on and is not the starting price.

How it compares

Compared with the 19 products in Food Retail POS (grocery, butcher, deli) that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 16 integrations. The median in this category is 7.
  • Lists Web only. Among the 16 products in this category that state their platforms, 4 list an iOS app and 7 list an Android app.
  • The category's 10 most-named integration partners are QuickBooks, Ingenico, DoorDash, Local Express, WooCommerce, Zebra, AppCard, Circana, Instacart, Uber Eats. Of these, this product's listing names QuickBooks, Ingenico, Local Express, Zebra, AppCard, Circana, Instacart.

Works with

Accounting
QuickBooks
Delivery
InstacartMercato
Inventory
Upshop
Loyalty
AppCard
Other
ZapierLocalExpressMy Cloud GrocereGrowceryCircanaZebraDatalogicSeikoCAS
Payments
Ingenico
Suppliers
Associated Grocers of New England

Ingenico, Zebra, Datalogic, Seiko and CAS are hardware makers (pin pads, scanners, printers, scales). The FAQ says it integrates with some major US wholesalers and does not integrate with EWIC.

Where and how it runs

Customers in
United States
Platforms
Web
Hardware
Sold as hardware bundles: an all-in-one touchscreen computer, cash drawer, receipt printer, barcode scanner and optional kitchen printer, plus pin pads and scanner scales. Existing hardware can be checked for compatibility. The vendor advertises 75% off the standard hardware bundle for new customers (limited-time offer).

The vendor says it serves grocery stores worldwide and has set up offices in Europe, Asia, South America and Central America, but publishes no country list. The United States is listed from its Riverside, California address and US-specific features (EBT, SNAP).

The company

Company
IT Retail, Inc.
Founded
1993
Headquarters
Riverside, United States
Founders
Martin Goodwin
Customers named by the vendor
Valley Produce Market

Security and support

Security and compliance
PCI-DSS compliant payment processing with end-to-end encryption
Support
The vendor says technicians are on call 24/7 and each customer gets a dedicated Customer Success Manager for onboarding and training. A paid monthly support plan with unlimited training is also offered.

Listing details

Built for
Food retail
Focus
Food-specific
Status
Active
Website
itretail.com
  • Markt POS

    Markt POS is a cloud-based point of sale for grocery stores, delis, butcher and fish shops, co-ops and international markets.

    Names 19 integrations, against 16 for IT Retail.

  • Vori

    Vori is a grocery store operating system for independent grocers that combines a point of sale, integrated payments including SNAP EBT and eWIC, supplier ordering, inventory, pricing, shelf tags, loyalty and reporting.

    Names 22 integrations, against 16 for IT Retail.

  • LOC Software Meat Market POS

    LOC Software's meat market POS is a configuration of its browser-based ThriVersA retail suite, aimed at shops that sell fresh meat and seafood, private-label items and goods by weight.

    Names 7 integrations, against 16 for IT Retail.

  • WinePOS

    WinePOS is point-of-sale and inventory software built for wine and liquor stores in the United States.

    Starts at USD 79 per month, against USD 49 per month for IT Retail.

What we could not confirm

These points were not confirmed when this page was written.

  • Growth and Premium plan prices (hidden behind a form) and what the $49 Starter price covers per lane
  • Contract length and renewal terms
  • Mobile apps and whether front-end software runs on Windows or other systems
  • Funding, employee count and registration details
  • Interface languages
  • Which wholesalers are integrated (only Associated Grocers of New England is named)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.itretail.com
  2. Plans and Starter pricehttps://www.itretail.com/pricing
  3. FAQ: pricing model, EBT, offline, wholesalershttps://www.itretail.com/it-retail-faq-page
  4. Hardware bundle and offerhttps://www.itretail.com/build-and-price
  5. Inventory featureshttps://www.itretail.com/inventory-management
  6. Integration partnershttps://www.itretail.com/integrations-interfaces
  7. Payment processing and EBThttps://www.itretail.com/it-retail-payments
  8. E-commercehttps://www.itretail.com/grocery-ecommerce
  9. Self-checkouthttps://www.itretail.com/grocery-self-checkout
  10. Butcher shop featureshttps://www.itretail.com/butcher-shop-pos
  11. Open development platformhttps://www.itretail.com/platform
  12. History, founder, officeshttps://www.itretail.com/about-us
  13. Support and training planhttps://www.itretail.com/support
  14. Customer quoteshttps://www.itretail.com/testimonials
  15. Addresshttps://www.itretail.com/contact