me&u

me&u is a guest-experience platform for hospitality venues that combines QR-code order and pay at the table, mobile payments, multi-vendor food hall ordering, a CRM, loyalty and reservations with an AI voice answering service. It was formed when Mr Yum and me&u merged in November 2023. It is sold to pubs, bars, restaurants, cafes, entertainment venues and enterprise groups, New Zealand, the UK and the US.

Last reviewed

Visit website
Home page of me&u's website
me&u's website on 30 September 2026
Best for
Pubs, bars and table-service venues, Food halls and multi-vendor sites
Pricing
Quote only
Runs on
Web

Who it is for

  • Pubs, bars and table-service venues

    Guests order and pay from their phone, with tools such as round re-orders, group tabs and tip prompts.

  • Food halls and multi-vendor sites

    Multi-vendor ordering lets guests order from several vendors with a single payment.

  • Multi-venue and enterprise hospitality groups

    Org-level reporting, bulk editing across sites and white-label options are described for larger groups.

What it does

  • Order and pay at the table

    Mobile ordering and payment with Apple Pay, Google Pay, saved cards, gift cards and mixed payments.

  • Group tabs and round re-orders

    Pre-authorised event tabs for groups and a prompt to reorder the same round of drinks.

  • AI menu personalisation

    Personalised recommendations, trending items, taste sorting and AI upsells and cross-sells.

  • Menu translations, photos and allergen filters

    Menu photos, language translations and dietary and allergen preferences.

  • Printer gateway and order batching

    Backup printing on existing hardware and batching of multiple table orders together.

  • Automated POS menu sync

    Menus are synced automatically with the POS.

  • Refunds and daily payouts

    In-platform refunds and daily payouts to the venue.

  • Multi-vendor ordering

    Food hall ordering with a single payment across vendors.

  • Hybrid guest and server ordering

    Combines guest self-ordering with server-taken orders and payments.

  • Staff upsells

    Tools that help servers upsell to guests.

  • Connect CRM

    Drag-and-drop email editor, SMS, automation and white-label options, charged for opted-in email contacts.

  • Loyalty

    Loyalty programme, including a partnership with Velocity Frequent Flyer in Australia.

  • Reservations

    Booking platform with shorter Quick Dine seatings, ad attribution, guest profiles and bulk editing across sites.

  • Voice AI

    AI phone answering that the vendor says handles 70 to 80 percent of calls, with live transcripts and escalation to a human.

  • Feedback and review prompts

    Captures guest feedback in venue and prompts positive online reviews.

Pricing

Pricing model
Quote only

No pricing is published for ordering and payments; the site directs visitors to talk to sales. Only the Connect CRM add-on has a calculator, priced by number of opted-in contacts in AUD, USD, GBP, EUR or NZD.

How it compares

Compared with the 42 products in QR Code Menu & Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 21 integrations. The median in this category is 5.
  • Lists Web only. Among the 41 products in this category that state their platforms, 9 list an iOS app and 9 list an Android app.
  • The category's 10 most-named integration partners are Deliverect, Lightspeed, Stripe, Apple Pay, WhatsApp, Uber Eats, Adyen, Leat, Revel, Micros Simphony. Of these, this product's listing names Deliverect, Apple Pay, Leat.

Works with

Delivery
Doordash Drive
Loyalty
LeatAuraMyneZen Global
Other
DeliverectDoshii
Payments
Apple PayAmex
Point of sale
ToastLightspeed K SeriesLightspeed O SeriesCloverEpos NowTevalisBepozImposH&LAbacusAccess POSTriniteq

The vendor says it integrates with 100+ POS, marketing and finance providers; the page lists these among many, with a regional filter, and the list shown is partial.

Where and how it runs

Available in
Australia, New Zealand, United Kingdom, United States
Platforms
Web
Hardware
Works with the venue's existing printers and POS; no proprietary hardware is described.

The vendor runs regional sites and integration filters for these four regions; it also says it has staff in five countries.

The company

Headquarters
Melbourne, Australia
Team size
About 200 staff in five countries, per the vendor
Customers named by the vendor
Australian Venue Co, National Hotel, Toca Social, New World Trading Co.

Security and support

Support
Onboarding and on-site support at launch are mentioned in customer case studies, and a help and support page is offered.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
meandu.com
Also listed in
Online Ordering System

Alternatives to me&u

See all 80 in QR Code Menu & Ordering

  • OrderPay

    OrderPay is a UK mobile ordering and payment service for pubs, restaurants, hotels and golf courses.

    Names 10 integrations, against 21 for me&u.

  • SO'USE

    SO'USE is a German front-of-house platform that covers QR-code order and pay at the table, self-order kiosks, tablet ordering, a commission-free web shop for pickup and delivery, a kitchen display system, and integration of delivery apps into the till.

    Runs on Web, iOS and Android, against Web for me&u.

  • Jamezz

    Jamezz is a Dutch digital ordering platform for hospitality venues.

    Names 19 integrations, against 21 for me&u.

  • Horago

    Horago is a QR ordering and payment platform for restaurants, hotels, beach and pool clubs, bars and stadiums.

    Names 16 integrations, against 21 for me&u.

Compare me&u

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Ordering and payment pricing
  • Contract terms
  • Legal entity, founding year, funding
  • Security certifications
  • Interface languages of the venue tools
  • Complete integration list
  • Native apps

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Home: products, stats, customershttps://www.meandu.com/
  2. Order and pay featureshttps://www.meandu.com/serve/order-pay
  3. Integrations listhttps://www.meandu.com/integrations
  4. Connect CRM pricinghttps://www.meandu.com/grow/pricing
  5. HQ, staff, mergerhttps://www.meandu.com/careers
  6. Mr Yum and me&u legalhttps://www.meandu.com/legal-stuff/uk