OrderMate POS

OrderMate is a hospitality point-of-sale system from Melbourne, Australia, covering table service, quick sale, bar tabs, phone and online orders, kitchen screens, stock control and cloud reporting. It runs on an on-premise database with a cloud portal for reports and menus. It is sold to restaurants, pubs, cafes, bars, wineries, pizza shops, stadiums and multi-site groups, and is part of the Oolio group.

Last reviewed

Visit website
Home page of OrderMate POS's website
OrderMate POS's website on 30 September 2026
Best for
Restaurants and fine dining, Pubs, bars and hotels
Pricing
Quote only

Who it is for

  • Restaurants and fine dining

    Multiple courses with course calling, cover numbers, a graphical floor plan and split bills.

  • Pubs, bars and hotels

    Bar tabs with credit limits that follow the customer, debtor accounts and room service billing.

  • Venues with pickup and delivery

    Phone orders with caller ID, online ordering, delivery zones and driver assignment.

  • Multi-site groups and franchises

    The vendor has an enterprise offering with business intelligence reporting and loyalty across multiple venues.

What it does

  • Table service and floor plan

    Graphical table layout with sections, moving bookings and finalising table bills.

  • Quick sale and bistro mode

    Fast counter ordering, plus bistro mode that groups orders on a table or stand number into one prep docket.

  • Multiple courses and cover numbers

    Unlimited courses with calling courses away, and ordering to specific seats.

  • Tablet and handheld ordering

    Staff take orders at the table on tablets or handhelds.

  • At-table QR ordering

    Guests order from their phone through partner HungryHungry, with orders going to the POS and kitchen.

  • Online ordering, phone orders and delivery

    Online orders are accepted automatically, phone orders use caller ID, and delivery zones and drivers can be managed.

  • Bar tabs and debtor accounts

    Tabs with credit limits and accounts for function deposits, trade accounts or room service.

  • Split bills, discounts and surcharges

    Splits by percentage, cover or item, automatic discounts and surcharges such as public holiday or card fees.

  • Loyalty and customer database

    Loyalty points across venues, customer spend history, tiers and data export for marketing.

  • Gift cards and vouchers

    Accepts gift cards and vouchers, sold and managed online through partner Now Book It.

  • Advanced printing

    Splits orders across printers, prints notifiers on other dockets and customises docket layouts.

  • Kitchen touch screens (KTS)

    Replaces the docket rail and printer with a tablet or touch screen and can trigger SMS or printing workflows.

  • Menu management

    Modifiers, option groups, triggers for automated changes and price levels for takeaway.

  • Reporting and cloud portal

    Real-time reports and menu management from a phone, tablet or desktop through the OrderMate portal.

  • Stock and inventory control

    Stock counts and tracking to reduce variances and waste.

  • Staff permissions and audit tracking

    Permissions by seniority and an audit trail of orders, discounts, payments and no sales.

  • Cash drawer reconciliation

    Balances each drawer against POS takings, with blind counts.

Pricing

Pricing model
Quote only

OrderMate publishes no prices; visitors are asked to enquire with a hospitality consultant who tailors software and hardware.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 15 integrations. The median in this category is 8.
  • The category's 10 most-named integration partners are Uber Eats, DoorDash, QuickBooks, Xero, Deliverect, Deliveroo, Grubhub, Glovo, Stripe, OpenTable. Of these, this product's listing names Xero, Deliverect, OpenTable.

Works with

Accounting
XeroMYOB
Delivery
DeliverectRadaro
Other
DoshiiHungryHungryMailchimpNow Book It
Payments
Tyro EFTPOSLinkly
Reservations
SevenRoomsOpenTableResDiary
Scheduling
DeputyTanda

The integrations page lists more than 30 partners in categories including accounting, payroll, reservations, online ordering, payments, stock control, CCTV, gaming and delivery drivers; only the best known are listed here.

Where and how it runs

Customers in
Australia
Hardware
Touch terminals, tablets and handheld devices chosen with an OrderMate consultant; kitchen touch screens; EFTPOS terminals; printers. The POS runs on an on-premise network and database with a cloud portal.

OrderMate does not state where it sells. Its head office, customer stories and support are in Australia.

The company

Founded
2001
Headquarters
North Melbourne, Australia
Other offices
Sydney
Customers named by the vendor
Spuntino Food Group, Bistro Terroir, Kitchen by Mike, Pickett & Co, 400 Gradi, Heide Kitchen, The Budgie Bar, Serotonin Eatery, Harry's Bondi, Farmers Arms Hotel Daylesford

Security and support

Support
24/7 support by phone, SMS and online, remote or on-site, plus help guides and training and implementation.

Listing details

Vendor
OrderMate (Oolio group)
Built for
Restaurants, Cafés, Bars, Hotel F&B
Focus
Food-specific
Status
Active
Website
ordermate.com.au

Alternatives to OrderMate POS

See all 276 in Restaurant POS

  • SwiftPOS

    SwiftPOS is point-of-sale software for hospitality venues, sold mainly in Australia through local distributors.

    Names 24 integrations, against 15 for OrderMate POS.

  • Impos

    Impos is an Australian hospitality point of sale and payments provider, developing POS software since 2006.

    Names 23 integrations, against 15 for OrderMate POS.

  • Onetap

    Onetap is a hospitality point of sale from Wizbang Technologies, a family-owned New Zealand company operating since 1998.

    Names 23 integrations, against 15 for OrderMate POS.

  • Kounta

    Kounta was a cloud point of sale for cafes, bars and restaurants in Australia and New Zealand.

    Names 19 integrations, against 15 for OrderMate POS.

Compare OrderMate POS

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, contract term or free trial
  • Legal entity, registration and team size
  • Whether OrderMate is sold outside Australia
  • Security certifications
  • Interface languages
  • Native mobile app listings

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, support, integrations, Since 2001https://www.ordermate.com.au/
  2. POS overview, on-premise and cloud, hardwarehttps://www.ordermate.com.au/pos-systems
  3. Feature listhttps://www.ordermate.com.au/pos-features
  4. Integration partnershttps://www.ordermate.com.au/integrations
  5. Head office addresshttps://www.ordermate.com.au/contact-us
  6. Customer nameshttps://www.ordermate.com.au/our-customers
  7. Team and CEOhttps://www.ordermate.com.au/our-team
  8. Oolio group owns Ordermatehttps://www.oolio.com/about