Servy

• Airport concessionaires and airports

  Servy runs the Grab airport ordering platform, which it says is active at 80+ airports and connects to airline and travel apps.

• Stadiums, venues and lounges with many outlets

  The marketplace lets guests order from several outlets, even ones run by different operators, through one interface.

• Hotels and resorts

  Servy lists in-room dining, poolside, snack bar and lounge as use cases.

• Restaurant brands wanting QR or kiosk ordering

  Servy lists fast food through full service and bars, with QR ordering and kiosks that connect to the POS.

• Order@ QR and NFC ordering

  Guests scan a QR code or tap NFC at a table, seat, lounge, curbside spot or beach chair and order and pay from their own device without an app.

• Open tabs and pay-when-ready

  Guests can pay per order, open a tab, or scan and pay when they are ready to leave.

• Suggestive selling

  Operators control add-ons, promoted items and recommendations shown at ordering.

• Branded design and API

  Colours and photography can follow brand guidelines, or the API can be used to build a fully custom front end.

• Self-service kiosks

  Configurable for single or multi-brand, self-order or self-checkout, with Apple Pay and NFC payment and POS integration; kiosk hardware comes from partner providers.

• Multi-outlet marketplace

  One interface lets guests order from several outlets, with search, favourites, mapping and pick-up at a set collection point.

• Web, iOS/Android app and API deployment

  The marketplace can run through Servy's mobile app, responsive web ordering or an API for a custom customer-facing app.

• Loyalty earn and burn

  Integrations with partner loyalty programmes let guests earn and redeem points on mobile orders.

• The Hub content management

  Enterprise access to each outlet in real time for item details, inventory availability, pricing and promotions.

• Insights dashboard

  Shows orders, sales and average ticket with drill-down by day and outlet, and data can be exported to other reporting systems.

• Multi-language and multi-currency

  The vendor says the platform can be deployed in any language and currency.

• A/B testing and guest feedback

  An A/B testing environment and feedback loop are offered to test guest experience changes.

• Payment gateway options

  Several payment gateways are supported; the vendor describes PCI-compliant processing.

• Operator training

  Training combines in-person and virtual modules delivered through the Rise online training software.

Pricing model

Quote only

Servy publishes no prices; the site directs buyers to a demo and contact form. The consumer FAQ notes a convenience fee may be added to guest orders, but that is not the price operators pay.

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 38 integrations. The median in this category is 6.
• One of 56 products in this category with an iOS app. One of 56 products in this category with an Android app. 110 products in this category state their platforms.
• The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Deliverect, Apple Pay, Google Pay.

Delivery

Olo (Direct)DeliverectChowly

Loyalty

Valuedynamx

Other

OmnivoreMulesoftAmerican AirlinesAtYourGatePriority PassSAP ConcurExpensifyUnited AirlinesVenuetizeCoatesPyramidVerifoneElo

Payments

BraintreeFreedomPaySpreedlyAdyenApple PayGoogle PayNETS

Point of sale

Oracle STS Gen 2Micros RES 3700Simphony 2Simphony 1NCR AlohaInfor HospitalityRevelPOSitouchDinerwareSquirrelAgilysys InfogenesisBrink by ParXPIENTCBS Northstar

The integrations page also lists WeChat Pay, AliPay, Network International, Worldpay and Tranxactor as coming soon, and further travel, mapping and hardware partners.

Offices in

United States, Canada, United Kingdom, Ireland, Australia, United Arab Emirates

Platforms

Web, iOS, Android

Apps

Servy mobile app: Guest ordering across marketplace outlets

Hardware

Kiosks run on hardware from partner providers such as Coates, Pyramid Computer and Verifone; the vendor leaves the choice of form factor to the customer. Connections can be ethernet, Wi-Fi or cellular.

Offices listed on the contact page; the Grab page says airport operations span the U.S., Europe, the Middle East and Asia Pacific.

Headquarters

Houston, United States

Other offices

Kelowna, Canada, London, United Kingdom, Dublin, Ireland, North Sydney, Australia, United Arab Emirates (city not confirmed)

Customers named by the vendor

Delaware North, LAX Airport, LaTrelle's, Paradies Lagardère, Global Concessions

Support

The vendor offers a support portal, live chat and an emergency phone line, and says its team follows the sun.

Built for

Restaurants, Food retail

Focus

Food-specific

Status

Active

Website

servy.us

• MENUU

  MENUU is an online ordering platform for restaurants, offering branded websites and mobile apps for click and collect, delivery, curbside, QR table ordering and room service.

  Names 21 integrations, against 38 for Servy.

• Sociavore

  Sociavore is a restaurant website builder that bundles commission-free online ordering, QR table ordering, reservations, events and ticketing, gift cards, a merch shop and a simple guest CRM in one subscription.

  Runs on Web, against Web, iOS and Android for Servy.

• Pepper

  Pepper is a UK hospitality platform (PepperOS) that combines a branded mobile and web ordering app, loyalty and rewards, marketing campaigns and a management portal, plus Quickpad, a handheld device for table-side orders and payments.

  Runs on Web, against Web, iOS and Android for Servy.

• Restolabs

  Restolabs is a commission-free online ordering platform for restaurants.

  Names 18 integrations, against 38 for Servy.

Side-by-side tables built from the same profile data.

• Servy vs Eatzy
• Servy vs Foodics Online
• Servy vs Future Ordering
• Servy vs MENUU
• Servy vs Pepper
• Servy vs Qikserve
• Servy vs DOOD vs Future Ordering
• Servy vs DOOD vs Future Ordering vs OrderFood

These points were not confirmed when this page was written.

• Any price or plan tiers
• Founding year, legal entity and team size
• Funding history
• Security certifications beyond PCI-compliant processing wording
• Contract terms
• Interface languages available
• Whether Order@ and kiosks are sold to single-site restaurants

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage, positioning, customershttps://servy.us/
2. Order@https://servy.us/order/
3. Marketplacehttps://servy.us/servy-marketplace/
4. Kiosks and hardwarehttps://servy.us/self-service-kiosks/
5. Integration listhttps://servy.us/integrations-partners/
6. Platform features and supporthttps://servy.us/solutions/platform/
7. Who it serveshttps://servy.us/industries/
8. Grab airport platformhttps://servy.us/grab-airports/
9. Partnershipshttps://servy.us/strategic-alliances/
10. Officeshttps://servy.us/contact-us/
11. Acquisitionhttps://servy.us/servy-has-been-acquired-by-graymatter-software-services/
12. Fees notehttps://servy.us/faqs/
13. News, no pricinghttps://servy.us/news/