Pepper

Pepper is a UK hospitality platform (PepperOS) that combines a branded mobile and web ordering app, loyalty and rewards, marketing campaigns and a management portal, plus Quickpad, a handheld device for table-side orders and payments. It connects to the restaurant's existing POS and is sold to high street restaurant, pub, cafe and quick-service brands.

Last reviewed

Visit website
Home page of Pepper's website
Pepper's website on 30 September 2026
Best for
High street restaurant and pub groups, Brands wanting an own-branded ordering and loyalty app
Pricing
Quote only
Runs on
Web

Who it is for

  • High street restaurant and pub groups

    The vendor cites customers such as Itsu, Young's pubs and Rick Stein restaurants.

  • Brands wanting an own-branded ordering and loyalty app

    Order-to-table and takeaway through an app or QR code, with points, tiers and stamps.

  • Table service venues

    Quickpad handles orders, payments and loyalty at the table without a central POS.

What it does

  • Mobile and web ordering

    Guests order to table or for takeout through an app or QR code, split bills and add preset tips.

  • Loyalty and rewards

    Points, tiers and stamps managed in one platform.

  • Customer segmentation

    User groups and audience-specific marketing.

  • Marketing campaigns and push notifications

    Campaigns built on live ordering and loyalty data.

  • Management portal

    One place to manage loyalty and order-and-pay, view data and send push notifications.

  • App editor

    Edit layouts of mobile and web apps and update menus and offers instantly across locations.

  • Quickpad handheld

    Pocket-sized device for table-side orders, payments, digital VAT receipts and loyalty scanning; also available on Dojo Pocket.

  • Growth manager

    Each client gets a dedicated growth manager, per the vendor.

Pricing

Pricing model
Quote only

No prices are published; the site directs visitors to get a quote or book a demo.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 32 integrations. The median in this category is 6.
  • Lists Web only. Among the 110 products in this category that state their platforms, 56 list an iOS app and 56 list an Android app.
  • The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Stripe, Square, Deliverect, Toast, Apple Pay, Google Pay, Lightspeed.

Works with

Delivery
Deliverect
Other
ActeolAirshipBloomreachGuestlineNFSPlayableToggleWireless social

The integrations page groups partners as POS, Payment, CRM and Marketing; the Other type here covers the CRM and Marketing groups.

Where and how it runs

Customers in
United Kingdom, United States
Platforms
Web
Apps
Pepper-powered branded apps: Customer ordering and loyalty apps for each brand
Hardware
Quickpad handheld POS device, also offered on Dojo Pocket; menus are pulled from the venue's EPOS.

Inferred from pound sterling figures, UK pub and restaurant brands and a Chicago customer (Coffee Studio). The vendor lists no countries.

The company

Founders
Charles Hall
Customers named by the vendor
Itsu, Chopstix, Rick Stein, 200 Degrees, Castlerock, Bistrot Pierre, Inception Group, Sweetwaters, Revolution, Gourmet Burger Kitchen, Pieminister, Young's pub

Security and support

Support
Each client has a dedicated growth manager; a support portal, knowledge base and developer hub are provided.

Listing details

Built for
Bars, Cafés, Restaurants
Focus
Food-specific
Status
Active
Website
pepperhq.com
  • Flipdish

    Flipdish is an Irish restaurant technology company that sells branded online ordering (website and mobile app), a POS with kitchen display, handheld POS, self-service kiosks, payments and marketing tools, plus an AI phone agent.

    Runs on Web, iOS and Android, against Web for Pepper.

  • Paytronix Order & Delivery

    Paytronix Order & Delivery is the online ordering part of the Paytronix guest engagement platform, sold to restaurants and convenience stores.

    Names 23 integrations, against 32 for Pepper.

  • Mobi2Go

    Mobi2Go is now marketed as MOBI, a restaurant online ordering platform that also covers in-venue ordering, kiosks, loyalty, marketing and analytics.

    Runs on Web, iOS and Android, against Web for Pepper.

  • Servy

    Servy is an enterprise ordering and payment platform for airports and other large hospitality venues.

    Runs on Web, iOS and Android, against Web for Pepper.

What we could not confirm

These points were not confirmed when this page was written.

  • Prices and contract terms
  • Headquarters, legal name and headcount
  • Funding
  • Security certifications
  • Languages

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://pepperhq.com/
  2. PepperOS producthttps://pepperhq.com/products/pepper-os
  3. Quickpadhttps://pepperhq.com/products/quickpad
  4. Integrationshttps://pepperhq.com/integrations
  5. Platform and app editorhttps://pepperhq.com/platform
  6. Customershttps://pepperhq.com/customers
  7. Restaurants solutionhttps://pepperhq.com/solutions/restaurants
  8. Team and supporthttps://pepperhq.com/resources/about