Waiter.com

Waiter.com is a US food delivery and corporate catering service that has operated since 1995. For restaurants it works as a source of large office orders: companies order through its Custom Cafe, recurring catering and on-demand programs, and Waiter.com sends the order to the restaurant and delivers it with its own drivers. It serves several US metro areas.

Last reviewed

Visit website
Home page of Waiter.com's website
Waiter.com's website on 30 September 2026
Best for
Restaurants that want corporate catering orders, Restaurants that want advance notice of orders
Pricing
Quote only
Runs on
Web, iOS

Who it is for

  • Restaurants that want corporate catering orders

    The vendor says its average order is above $200 and that hundreds of companies use it for catering.

  • Restaurants that want advance notice of orders

    Orders are announced up to a week ahead and are meant to be finished before peak lunch and dinner service.

  • Restaurants without their own delivery drivers

    Waiter.com uses its own employee drivers, who it says are ServSafe certified food handlers.

Less suited to: Restaurants outside its US service areas, which the site lists as the San Francisco Bay Area, Seattle, Dallas and Raleigh/Durham among others.

What it does

  • Custom Cafe

    Office employees order their own meals from up to three restaurants through a company portal, with the company paying, subsidising or covering delivery only.

  • Recurring catering

    Planned catering on a schedule, built from the client's budget, dietary needs and headcount.

  • Meals on demand

    One-off group orders placed for delivery now or later, with no set-up.

  • Order alerts to restaurants

    Orders reach the restaurant by fax, email or tablet, with optional text alerts.

  • Order volume limit

    A restaurant partner can set the maximum volume of orders it accepts.

  • Order forecast

    The software shows when upcoming orders will be sent and roughly how large they are.

  • Delivery by own drivers

    Waiter.com's employee drivers deliver the food so the restaurant does not have to.

  • WaiterPoints rewards

    Customers earn points on orders and redeem them for gift cards and merchandise.

  • Restaurant referral form

    Restaurants and customers can suggest a restaurant to be added to the network.

Pricing

Pricing model
Quote only

No commission or fees for restaurants are published. Restaurants are asked to fill in a signup form and be contacted.

Where and how it runs

Available in
United States
Platforms
Web, iOS
Apps
Waiter.com Food Delivery & Takeout: Ordering app for customers
Hardware
Restaurants can receive orders on a tablet, or by fax or email.

The group ordering page lists San Francisco, San Jose, Seattle, Dallas and Raleigh/Durham. The service-areas page also names Los Angeles, Portland and Austin.

The company

Company
Waiter.com, Inc.
Founded
1995
Customers named by the vendor
Benchmark Capital

Security and support

Support
US-based customer service by phone on 1-800-924-8379 and by chat.

Listing details

Built for
Catering
Focus
Food-specific
Status
Active
Website
waiter.com

Alternatives to Waiter.com

See all 27 in Catering & Group Order Marketplaces

  • EZCater

    ezCater is a US marketplace where workplaces order catering from restaurants.

    Listed as best for: Brick-and-mortar restaurants wanting corporate catering orders; Restaurants that want catering orders on their own website.

  • Cater2.me

    Cater2.me is a US corporate catering service that connects offices with local restaurants, caterers and food trucks.

    Runs on Web, against Web and iOS for Waiter.com.

  • Sharebite

    Sharebite is a corporate meal-benefit and group-ordering platform.

    Listed as best for: Restaurants wanting recurring corporate orders; Restaurants that can fulfil large group orders.

  • CaterCow

    CaterCow is an online marketplace where companies order group meals from local restaurants and caterers.

    Runs on Web, against Web and iOS for Waiter.com.

Compare Waiter.com

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Fees or commission charged to restaurants
  • Contract terms
  • Headquarters, team size and funding
  • Any POS integration
  • Number of restaurants: the story page says over 1,300 and the restaurants page says over 5,700 elevated since 1995

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.waiter.com/
  2. Restaurant partner pagehttps://www.waiter.com/restaurants
  3. Custom Cafehttps://www.waiter.com/custom-cafe
  4. Recurring cateringhttps://www.waiter.com/recurring-catering
  5. Group ordering and citieshttps://www.waiter.com/group-food-ordering
  6. Service areashttps://www.waiter.com/service-areas
  7. History since 1995https://www.waiter.com/our-story
  8. How orders are senthttps://www.waiter.com/faq
  9. WaiterPointshttps://www.waiter.com/rewards
  10. Restaurant referralhttps://www.waiter.com/refer-restaurant
  11. Contacthttps://www.waiter.com/contact