Waitrr

• Cafes and restaurants short of front-of-house staff

  Guests order and pay on their own phones, so fewer staff are needed to take orders and settle bills.

• Venues in Singapore

  Priced in Singapore dollars with an outlet fee and per-order fees, and with a Singapore head office.

• Table-service, counter-collection and takeaway outlets

  Works for dine-in table service, counter collection, pre-ordered pickup and delivery.

Less suited to: Venues that need to accept cash: the FAQ says cash payments are not available.

• QR code menu and ordering

  Guests scan a table QR code, browse the menu, customise items and order from a browser with no app.

• QR payments

  Accepts Apple Pay, Google Pay, Visa, Mastercard and PayNow; cash is not supported.

• POS integration

  Orders flow into the restaurant's POS, and items can be routed to the kitchen or bar station.

• Timed and channel-specific menus

  Items can be limited to dine-in or takeaway and switched on or off by time of day.

• White-label web app

  Customers order from a web app that carries the restaurant's own branding.

• Loyalty program

  Stamp cards or points that convert to free items on later orders.

• Live feedback

  Guests can send feedback that the venue can act on quickly.

• Takeaway and delivery ordering

  Guests can pre-order for pickup, and the venue can receive delivery orders without marketplace commission, using its own delivery capacity.

• Menu upload service

  Waitrr's team uploads the menu and later menu changes for the venue.

• Upsell pairings

  The restaurant chooses which items are suggested together.

Starting price

From SGD 49 per outlet per month

Pricing model

Subscription per location plus transaction fees

Singapore pricing: sign-up fee SGD 99, variable fee 2.79% plus SGD 0.20 per transaction, and a service fee of SGD 49 per outlet per month. The vendor says the fees include card processing (Apple Pay, Visa, Mastercard, PayNow, Google Pay) and that more monthly fees may apply depending on features. Discounts are offered above SGD 20,000 in monthly processing. No prices for other countries are published.

Compared with the 42 products in QR Code Menu & Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 8 integrations. The median in this category is 5.
• Lists Web only. Among the 41 products in this category that state their platforms, 9 list an iOS app and 9 list an Android app.
• The category's 10 most-named integration partners are Deliverect, Lightspeed, Stripe, Apple Pay, WhatsApp, Uber Eats, Adyen, Leat, Revel, Micros Simphony. Of these, this product's listing names Lightspeed, Revel.

Point of sale

RevelLightspeedSquareNCROracle MicrosShijiInfrasysRaptor

The FAQ says it also integrates with more than 150 other POS systems and asks venues to check.

Available in

Singapore, United States, France, Australia

Platforms

Web

Hardware

None needed; guests use their own phones and scan a printed QR code.

The About page says it has expanded to the USA, France, Australia and Singapore. It lists offices in Singapore and London.

Company

Waitrr Pte. Ltd.

Founded

2015

Headquarters

Singapore, Singapore

Other offices

London (Waitrr UK LTD)

Founders

Tim Wekezer, Tim Davies

Customers named by the vendor

PAUL Bakery Singapore, Atlas Coffeehouse

Security and compliance

Payments handled by a payment gateway partner (no certification named)

Support

Email at hello@waitrr.com with replies promised within 24 hours; a 24/7 support team is mentioned on the Singapore pricing page.

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

waitrr.com

• TabSquare

  TabSquare is restaurant guest-experience software from Singapore, part of the Delivery Hero group.

  Names 16 integrations, against 8 for Waitrr.

• Qlub

  Qlub is a Dubai-based payment and ordering service for restaurants and hotels.

  Runs on Web, iOS and Android, against Web for Waitrr.

• MyDigiMenu

  My Menu (MyDigiMenu) is a digital menu platform for restaurants, cafes, bars and hotels.

  Runs on Web, iOS and Android, against Web for Waitrr.

• Bbot

  Bbot, now sold as Tableside Order & Pay and owned by DoorDash, lets restaurant and bar guests scan a QR code or use a handheld device to order, open tabs, pay and tip from their own phone without a server.

  Listed as best for: Bars and restaurants with table or tab service; Venues running Toast, Square or Revel.

Side-by-side tables built from the same profile data.

• Waitrr vs Horago
• Waitrr vs me&u
• Waitrr vs MyDigiMenu
• Waitrr vs QashierEats
• Waitrr vs Qlub
• Waitrr vs QR Order
• Waitrr vs Qlub vs TabSquare
• Waitrr vs Horago vs Qlub vs TabSquare

These points were not confirmed when this page was written.

• Terms of the Lunchbox link: Waitrr's banner says it is now part of Lunchbox, but Lunchbox's own pages do not mention Waitrr and no date or deal terms are stated on the vendor's site
• Pricing outside Singapore
• Contract term and cancellation
• Funding
• Team size
• Security certifications
• Languages

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage, Lunchbox banner, use caseshttps://waitrr.com/
2. Featureshttps://waitrr.com/features
3. Singapore pricinghttps://waitrr.com/singapore_pricing
4. POS list, cash, loyaltyhttps://waitrr.com/faq
5. Founding, team, countrieshttps://waitrr.com/about-us
6. Offices and contacthttps://waitrr.com/contact
7. Service types, onboardinghttps://waitrr.com/learn-more
8. Lunchbox: the platform Waitrr says it is now part ofhttps://www.lunchbox.asia/