Youzan

Youzan is a Chinese SaaS platform for retail and social commerce: online shops in WeChat mini-programs, store cashier and chain management, member CRM and payments. For food and drink shops it adds a takeaway product that pulls Meituan and other delivery platform products, stock and orders into one back office and books couriers. The site and documentation are in Chinese.

Last reviewed

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Home page of Youzan's website
Youzan's website on 30 September 2026
Best for
Bakery, restaurant and coffee brands selling on several delivery platforms, Chains that want their own takeaway mini-program
Pricing
Not published
Runs on
Web

Who it is for

  • Bakery, restaurant and coffee brands selling on several delivery platforms

    Youzan says its takeaway tool suits chains and single shops that manage products, stock and orders across Meituan and Taobao Flash Sale from one back office.

  • Chains that want their own takeaway mini-program

    Merchants can build a branded ordering mini-program with pickup or delivery, with orders and stock shared with the platform channels.

  • Retail chains needing store, member and payment tools together

    Youzan sells store management, CRM and split-payment tools for headquarters and branches.

Less suited to: Businesses outside China: the site, support and integrations named are Chinese-language and built around Chinese platforms such as WeChat and Meituan.

What it does

  • Unified takeaway product management

    Maintain product names, prices and images in one back office and sync them to delivery platforms such as Meituan.

  • Oversell protection

    Share stock across channels by ratio, separate on-hand and planned stock, and update channel stock in real time.

  • Centralised takeaway orders

    View orders from several platforms together, print receipts automatically and process partial refunds from POS, app or PC.

  • Cross-channel sales analysis

    Reports on turnover, product sales and refund rate by channel, with per-channel reconciliation.

  • Automated order and stock hosting

    AI assistant features that handle stock checks, delisting sold-out items and chasing late couriers.

  • Multi-courier delivery booking

    One-click access to couriers such as Dada, Meituan Delivery and Shansong, with automatic price comparison.

  • Own takeaway mini-program

    Branded WeChat mini-program for dine-in scan-to-order, pickup and same-city delivery.

  • Cashier and store management

    Cashier on phone, tablet or PC, stock in and out, stocktakes, finance and staff management.

  • Member CRM and marketing

    Customer profiles, loyalty and stored-value systems, and automated marketing.

  • Payments and revenue splitting

    Collect WeChat, Alipay and bank card payments and automatically split funds between headquarters, stores and partners.

Pricing

Pricing model
Not published
Free trial
7 days (per vendor page)

No prices are published on the vendor's site. The store product page mentions several editions available without listing prices, and the site offers a 7-day free trial and consultation.

How it compares

Compared with the 13 products in Delivery Aggregator Integration & Order Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 16.
  • Has a free trial. All 6 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 13 products in this category that state their platforms, 3 list an iOS app and 2 list an Android app.

Works with

Delivery
美团淘宝闪购京东达达闪送蜂鸟
Other
小红书抖音大众点评微信

Names are written as on Youzan's Chinese pages (Meituan, Taobao Flash Sale, JD, Xiaohongshu, Dada, Shansong, Fengniao delivery, Douyin, Dianping, WeChat).

Where and how it runs

Customers in
China
Languages
Chinese
Platforms
Web
Hardware
Cashier runs on phone, tablet or PC; the site also mentions smart hardware for stores without naming models.

Inferred: the site is in Chinese and built around Chinese platforms and payment licences. Youzan also mentions a cross-border international edition but lists no countries.

Security and support

Security and compliance
Information security management system certification (per homepage badges), China graded information security protection, level 3 (per homepage badges), Payment card data security standard certification (per homepage badges), Payments page states a People's Bank of China payment licence and custody of reserve funds
Support
Phone contact and consultation are offered; the site lists customer success services, certified service providers, a service marketplace and a merchant community forum.

Listing details

Headquarters
China
Built for
Restaurants, Food retail
Focus
General-purpose, used in food businesses
Status
Active
Website
youzan.com
Also listed in
Restaurant POS
  • Klikit

    Klikit is a cloud platform for restaurants and cloud kitchens in Asia that pulls orders from delivery platforms into one dashboard.

    Names 7 integrations, against 10 for Youzan.

  • Restimo

    Restimo is a Warsaw-based platform that pulls orders from delivery apps, a restaurant's own website and its POS into one tablet, and keeps menus in sync across those channels.

    Names 44 integrations, against 10 for Youzan.

  • Doshii

    Doshii is an Australian integration and venue-management service that connects delivery, ordering, reservation, rostering and payment apps to a venue's POS.

    Names 30 integrations, against 10 for Youzan.

  • OrderOut

    OrderOut routes orders from delivery marketplaces such as Uber Eats, DoorDash and Grubhub into a restaurant's POS so staff stop juggling tablets.

    Names 23 integrations, against 10 for Youzan.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan list
  • Legal entity, headquarters, founding date, funding and headcount
  • Named restaurant customers
  • Availability outside China
  • Contract terms
  • Native apps

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://www.youzan.com/
  2. Takeaway management producthttps://www.youzan.com/solutions/waimaitong
  3. Store management producthttps://www.xinlingshou.com/products/mendian
  4. Chain store producthttps://www.xinlingshou.com/products/liansuo
  5. Payments and splittinghttps://www.youzan.com/payment
  6. Local services solution (beauty, fitness; not restaurants)https://www.youzan.com/local-life
  7. Company page (trial, values)https://www.youzan.com/intro/about