Fydelia vs MyPlace

Fydelia is a cloud captive-portal and guest WiFi marketing platform. MyPlace (formerly MyPlace Connect) is guest WiFi software for restaurants and other hospitality venues. Both are listed under Guest WiFi Marketing. They differ in price, audience and integrations.

Key differences

  • price

    On price, Fydelia at GBP 25 per venue per month; MyPlace at USD 49 per location per month. These figures are not directly comparable because the currency or billing basis is not the same.

  • audience

    The audiences they list differ. Listed for one product only, for example: Fydelia: Restaurants, bars and cafes wanting an email list; MyPlace: Restaurants and hospitality venues with guest WiFi.

  • integrations

    On integrations, Fydelia names 14 integrations and MyPlace names 13 integrations. 5 partners appear in every list.

  • security and compliance

    Listed security and compliance items: Fydelia: GDPR; MyPlace: CCPA, GDPR.

Side by side

Fydelia vs MyPlace: side-by-side comparison from published vendor information
FieldFydeliaMyPlace
What it isFydelia is a cloud captive-portal and guest WiFi marketing platform.MyPlace (formerly MyPlace Connect) is guest WiFi software for restaurants and other hospitality venues.
Best forRestaurants, bars and cafes wanting an email list; Multi-venue groups and franchises; Resellers and managed service providersRestaurants and hospitality venues with guest WiFi; Multi-unit groups
Pricing modelSubscription per venueSubscription per location
Starting priceGBP 25 per venue per monthUSD 49 per location per month
Free planNoNot published
Free trialYesYes
ContractCurrent billing cycle, typically a rolling 3 monthsNone stated: the vendor says no contracts and no setup fees
PlatformsWebWeb
CountriesUnited Arab Emirates, United KingdomNot published
LanguagesNot publishedNot published
Number of integrations1413
CertificationsGDPRCCPA, GDPR
Security practicesEncryption in transit and at rest, multi-factor authentication for critical systems, Hosted in data centres the vendor says hold ISO 27001 and SOC 2 certificationsNot published
FoundedNot publishedNot published
HeadquartersBrighton, United KingdomNot published
OwnerSentinel Software LimitedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • HubSpot
  • Klaviyo
  • Mailchimp
  • Shopify
  • Zapier

Named only by Fydelia

  • Cisco Meraki
  • Google Analytics
  • OpenTable
  • Ruckus
  • Salesforce
  • SevenRooms
  • Stripe
  • TripAdvisor
  • Ubiquiti UniFi

Named only by MyPlace

  • ActiveCampaign
  • Commerce7
  • Constant Contact
  • Dotdigital
  • Facebook Custom Audience
  • GoHighLevel
  • Leat
  • Square

Which to choose

Fydelia

Choose Fydelia if you are in one of these groups: Restaurants, bars and cafes wanting an email list; Multi-venue groups and franchises; Resellers and managed service providers.

MyPlace

Choose MyPlace if your business matches one of the audiences it is listed for: Restaurants and hospitality venues with guest WiFi; Multi-unit groups.

What we could not confirm

Fydelia

  • Founding year, founders, team size and funding
  • Full list of the 100+ integrations
  • Interface languages
  • Which countries the service is sold in (only office locations are stated)
  • Third-party verification of the ISO 27001 and SOC 2 claim (it refers to the data centres)

MyPlace

  • Company details, founding year, headquarters
  • Country availability

Go further

Fydelia profileMyPlace profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Fydelia, reviewed 29 September 2026

  1. Homepage, customer logoshttps://www.fydelia.com/
  2. Feature listhttps://www.fydelia.com/features/
  3. Plans and price bandshttps://www.fydelia.com/pricing/
  4. Marketing tools and data integrationshttps://www.fydelia.com/marketing/wifi-marketing
  5. Supported hardwarehttps://www.fydelia.com/hardware
  6. FAQ: integrations, contract, security, pricinghttps://www.fydelia.com/company/faq
  7. Venue onboarding and fithttps://www.fydelia.com/partners/for-venues
  8. Offices, legal entityhttps://www.fydelia.com/company/contact
  9. Legal entity and registrationhttps://www.fydelia.com/legal/privacy-policy
  10. Security controlshttps://www.fydelia.com/legal/security-assurance-plan

MyPlace, reviewed 29 September 2026

  1. Home and featureshttps://myplace.app/
  2. Pricing and integrationshttps://myplace.app/pricing/
  3. Integrationshttps://myplace.app/integrations/
  4. Rename and customer counthttps://myplace.app/about/