KiotViet vs Pawoon
KiotViet is a Vietnamese cloud point-of-sale and business management platform for small and medium retailers, cafes, restaurants, salons and hotels. Pawoon is a cloud point of sale app for Indonesian merchants, run on a tablet or smartphone with a web dashboard for reports, stock and staff. Both are listed under Restaurant POS. Where the profiles show a difference, it is in price, free plans and audience.
Key differences
price
On price, KiotViet at VND 270,000 per branch per month; Pawoon at IDR 299,000 per outlet per month. These figures are not directly comparable because the currency or billing basis is not the same.
free plans
A free plan is available from Pawoon, but not from KiotViet.
audience
Audience differs between the profiles. Listed by one product alone: KiotViet: Cafes, milk-tea shops and small restaurants in Vietnam; Pawoon: Small restaurants and cafes in Indonesia.
platforms
They do not run on the same platforms. KiotViet: Web; Pawoon: Web, iOS, Android.
countries covered
Country coverage differs. KiotViet names 1 country and Pawoon names 1 country. No country appears in every list.
integrations
The integration lists differ. KiotViet names 10 integrations and Pawoon names 12 integrations. 1 partner appears in every list.
company background
Headquarters: KiotViet, Hanoi, Vietnam; Pawoon, Jakarta Selatan, Indonesia.
Side by side
| Field | KiotViet | Pawoon |
|---|---|---|
| What it is | KiotViet is a Vietnamese cloud point-of-sale and business management platform for small and medium retailers, cafes, restaurants, salons and hotels. | Pawoon is a cloud point of sale app for Indonesian merchants, run on a tablet or smartphone with a web dashboard for reports, stock and staff. |
| Best for | Cafes, milk-tea shops and small restaurants in Vietnam; Small businesses that also sell on food-delivery apps; Vietnamese household businesses needing e-invoices | Small restaurants and cafes in Indonesia; Multi-outlet and franchise food brands; Merchants selling through GrabFood and their own online menu |
| Pricing model | Subscription per location | Subscription per outlet |
| Starting price | VND 270,000 per branch per month | IDR 299,000 per outlet per month |
| Free plan | No | Yes |
| Free trial | Yes | Not published |
| Contract | Not published | Not published |
| Platforms | Web | Web, iOS, Android |
| Countries | Vietnam | Indonesia |
| Languages | Vietnamese | English, Indonesian |
| Number of integrations | 10 | 12 |
| Certifications | Not published | Not published |
| Security practices | Multi-layer encryption of identifying data and a security-controlled development process (no certification named) | Cloud security is claimed but no certification is named |
| Founded | 2014 | Not published |
| Headquarters | Hanoi, Vietnam | Jakarta Selatan, Indonesia |
| Owner | Not published | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- GrabFood
Named only by KiotViet
- MB
- Momo
- Napas VietQR
- Shopee
- ShopeeFood
- TikTok
- VPBank
- Zalo
Named only by Pawoon
- Accurate Online
- DANA
- Digiresto
- Forstok
- GoPay
- GoSend
- GrabExpress
- Jurnal
- OVO
- Pawoon Grosir
- ShopeePay
Which to choose
KiotViet
Choose KiotViet if you are in one of these groups: Cafes, milk-tea shops and small restaurants in Vietnam; Small businesses that also sell on food-delivery apps; Vietnamese household businesses needing e-invoices.
Pawoon
Choose Pawoon if your business matches one of the audiences it is listed for: Small restaurants and cafes in Indonesia; Multi-outlet and franchise food brands; Merchants selling through GrabFood and their own online menu.
What we could not confirm
KiotViet
- Contract term and renewal
- Whether the per-branch monthly price is billed monthly or on annual prepayment
- Native mobile app names and iOS or Android availability
- Security certifications
- Team size
- English-language interface
Pawoon
- Founding year and team size
- Funding
- Contract terms
- Free trial (a free plan exists instead)
- Kitchen display or reservation features (none found on the vendor's site)
- Security certifications
Go further
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
KiotViet, reviewed 29 September 2026
- Homepage, integrations, user countshttps://www.kiotviet.vn/
- Pricing, plan features, hardware prices, supporthttps://www.kiotviet.vn/phi-dich-vu
- Restaurant features and FAQhttps://www.kiotviet.vn/quan-ly-nha-hang
- Customer storieshttps://www.kiotviet.vn/khach-hang/
- Company background and addresshttps://about.kiotviet.vn/ve-chung-toi/
- Series B, founder, founding yearhttps://vnexpress.net/kiotviet-goi-von-thanh-cong-45-trieu-usd-4350129.html
Pawoon, reviewed 29 September 2026
- Homepage, customershttps://www.pawoon.com/
- Plans and priceshttps://www.pawoon.com/harga/
- FAQ, customer counthttps://www.pawoon.com/faq/
- Integration listhttps://www.pawoon.com/integrasi/
- POS features, addresshttps://www.pawoon.com/en/point-of-sales/
- Online orderhttps://www.pawoon.com/en/online-order/
- Reportshttps://www.pawoon.com/en/analysis-and-report/
- Staff and promotionshttps://www.pawoon.com/manajemen-operasional/
- Inventoryhttps://www.pawoon.com/inventori-persediaan/
- Franchise, open APIhttps://www.pawoon.com/solusi/
- Hardwarehttps://www.pawoon.com/perangkat/
- Digirestohttps://www.pawoon.com/digiresto/
