KiotViet

KiotViet is a Vietnamese cloud point-of-sale and business management platform for small and medium retailers, cafes, restaurants, salons and hotels. Its food and beverage edition handles table orders, kitchen printing, inventory, staff timekeeping and end-of-day reports, and connects to ShopeeFood and GrabFood. It is sold in Vietnamese by monthly subscription per branch.

Last reviewed

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Best for
Cafes, milk-tea shops and small restaurants in Vietnam, Small businesses that also sell on food-delivery apps
Pricing
From VND 270000 per branch per month
Runs on
Web

Who it is for

  • Cafes, milk-tea shops and small restaurants in Vietnam

    Dedicated pages cover restaurants, food stalls, cafes and milk-tea shops, bars and pubs with table, kitchen and stock tools.

  • Small businesses that also sell on food-delivery apps

    The food and beverage plans integrate ShopeeFood and GrabFood orders into the system.

  • Vietnamese household businesses needing e-invoices

    E-invoicing, digital signature and bookkeeping software for household businesses are included free with the plans.

What it does

  • Table and order management

    Customers order by QR or staff order on handheld devices; tables can be split, merged and moved without cancelling orders.

  • Kitchen display and kitchen printing

    Orders go to a kitchen display screen or printer, with item status tracking and item batching.

  • Recipe-based stock deduction

    Stock is deducted automatically by recipe quantities, with low-ingredient alerts and separate ingredient and sales stock.

  • Shift and item reports

    Revenue by shift, day and dish, ingredient cost against revenue, and comparison across shifts and branches.

  • Reservations and table layout

    Table layout management and table booking in the higher plans.

  • Ordering website and e-menu

    Higher plans create an online ordering website and electronic menu.

  • Delivery app integration

    ShopeeFood and GrabFood orders come into the system.

  • Timekeeping and payroll

    Fingerprint or QR time clocks, overtime and lateness rules, and automatic payroll for up to 15 or 50 staff per store depending on plan.

  • Loyalty, vouchers and promotions

    Automatic points and tier upgrades, vouchers, coupons and flexible price policies.

  • QR and card payments

    Napas VietQR, Visa and Mastercard payments tracked in the software, with QR speaker devices.

  • Free e-invoice and accounting software

    KiotViet e-invoicing, digital signature and bookkeeping software for household businesses are listed as free.

  • Offline selling

    Sales can continue without internet and data syncs when the connection returns.

  • Public API (top plan)

    The top plan offers an API to connect website and CRM software.

Pricing

Starting price
From VND 270000 per branch per month
Pricing model
Subscription per location
Free plan
No
Free trial
Yes

The food and beverage price table lists three plans: Gói hỗ trợ (Support) 270,000 VND, Gói chuyên nghiệp (Professional) 330,000 VND and Gói cao cấp (Premium) 490,000 VND, for one branch per month. Extra branches cost 270,000 VND (first plan) or 375,000 VND (higher plans) each. The site headlines the service from 8,000 VND per day. Setup is free and each plan has a trial button. POS terminals, printers and scanners are sold separately.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 8.
  • Does not have a free plan. 28 of the 50 products in this category that say whether they have a free plan do.
  • Has a free trial. 69 of the 70 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.

Works with

Delivery
ShopeeFoodGrabFood
Other
ShopeeTikTokFacebookZaloMBVPBank
Payments
Napas VietQRMomo

MB and VPBank are the banks offered for business loans through the platform. Agoda, Booking and Airbnb are hotel-channel integrations for the lodging edition.

Where and how it runs

Available in
Vietnam
Languages
Vietnamese
Platforms
Web
Hardware
KiotViet sells POS terminals (for example D10 Pro at 5,680,000 VND and a handheld KV88 at 4,990,000 VND), receipt and kitchen printers, barcode scanners, QR display and QR speaker devices, a cash drawer and a time clock.

The site is in Vietnamese with branches across Vietnam. The homepage offers a version for overseas Vietnamese businesses, and the footer lists support hotlines for Japan, Laos and Cambodia.

The company

Company
Công Ty Cổ Phần Công Nghệ KiotViet
Founded
2014
Headquarters
Hanoi, Vietnam
Other offices
Ho Chi Minh City, Da Nang
Founders
Trần Nguyên Hạo
Funding
  • Series B, $45M, September 2021 (KKR)
Customers named by the vendor
Rio Coffee, 3 Gai quán, Quán Bia Container No.15, Bếp Mây, NANnKABAB

Security and support

Security and compliance
Multi-layer encryption of identifying data and a security-controlled development process (no certification named)
Support
Sales hotline 1800 6162 and customer care 1900 6522 open 7:00 to 22:00 every day of the year, plus web and mobile chat, a Facebook page and video guides.

Listing details

Built for
Cafés, Restaurants, Food retail
Focus
General-purpose, used in food businesses
Status
Active
Website
kiotviet.vn

Alternatives to KiotViet

See all 276 in Restaurant POS

  • iPOS.vn

    iPOS.vn is a Vietnamese software company selling point-of-sale and operations software to restaurants, cafes, bars and food chains.

    Has a free plan. KiotViet does not.

  • Sapo FnB

    Sapo FnB is the restaurant and cafe edition of Sapo's Vietnamese sales-management software.

    Runs on Web, iOS and Android, against Web for KiotViet.

  • Xilnex

    Xilnex is a cloud point-of-sale platform from Malaysia for retail and food and beverage businesses with several outlets.

    Runs on Web, iOS, Android and Windows, against Web for KiotViet.

  • Olsera

    Olsera is an Indonesian cloud point-of-sale system for small and medium businesses, with a food-and-beverage edition for restaurants, cafes, bakeries and caterers as well as retail and service versions.

    Runs on Web, iOS, Android and Windows, against Web for KiotViet.

Compare KiotViet

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Contract term and renewal
  • Whether the per-branch monthly price is billed monthly or on annual prepayment
  • Native mobile app names and iOS or Android availability
  • Security certifications
  • Team size
  • English-language interface

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, integrations, user countshttps://www.kiotviet.vn/
  2. Pricing, plan features, hardware prices, supporthttps://www.kiotviet.vn/phi-dich-vu
  3. Restaurant features and FAQhttps://www.kiotviet.vn/quan-ly-nha-hang
  4. Customer storieshttps://www.kiotviet.vn/khach-hang/
  5. Company background and addresshttps://about.kiotviet.vn/ve-chung-toi/
  6. Series B, founder, founding yearhttps://vnexpress.net/kiotviet-goi-von-thanh-cong-45-trieu-usd-4350129.html