Xilnex

• Restaurant and cafe chains in Southeast Asia

  Table management, kitchen routing, menu updates and loyalty run the same way across every branch.

• Franchise HQs and multi-outlet operators

  Pricing, promotions and product data are set once at head office and pushed to outlets.

• Brands that want commission-free direct ordering

  LiveOrder takes online orders that sync with the POS, kitchen displays and loyalty, with no per-order platform commission.

• Cloud POS for F&B

  Dine-in, takeaway and delivery orders with table management and kitchen routing, syncing sales across outlets in real time.

• Offline mode

  Terminals keep taking sales during an internet outage and sync the queue on reconnect.

• Recipe and menu controls

  Link recipes, portions, allergens and ingredient costs to menu items, with centralised menu management.

• Ingredient-level inventory

  Track stock, food cost and wastage across outlets.

• Kitchen Display System (KDS 2.0)

  Routes food, drink and dessert orders to separate screens on Android, iOS, Windows or a browser.

• Self-order kiosk (LiveKiosk)

  Customers browse, customise and pay at a kiosk, synced with POS and kitchen.

• Online ordering (LiveOrder)

  Commission-free direct ordering with menus and orders synced to the POS.

• Loyalty programme

  Enrol by phone number, email or QR code and earn points, cashback or spend rewards across all outlets.

• Third-party food platform sync

  Orders from platforms such as ShopeeFood and GrabFood flow into the POS and a shared product catalogue.

• Xilnex Insights reporting

  Analytics and reporting across outlets.

• Mobility app

  Purchase orders, goods receiving, stock transfers, adjustments and tasks from a phone, with RFID scanning.

• e-Invoice support

  The vendor says it supports e-Invoice compliance in line with Malaysian LHDN requirements.

Pricing model

Quote only

Xilnex publishes no prices. Its FAQ says cost depends on outlet count, modules and hardware and is quoted per business. No free plan or trial is mentioned.

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 2 integrations. The median in this category is 8.
• One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.

Delivery

ShopeeFoodGrabFood

Xilnex says it has open APIs for third-party integrations and connects to food ordering platforms such as ShopeeFood and GrabFood; no other partner names are given.

Customers in

Malaysia, Indonesia, Thailand, Cambodia, Vietnam, Singapore

Platforms

Web, iOS, Android, Windows

Apps

Xilnex Mobility: Mobile inventory, purchase orders and tasks

Hardware

KDS 2.0 runs on tablets, TVs or PC monitors with no dedicated hardware; POS and kiosk hardware requirements are not stated on the vendor's site.

Countries where the vendor says its installations are located.

Company

Xilnex Holdings Sdn Bhd

Registration

200701041800

Founded

2007

Headquarters

Penang (Bayan Lepas), Malaysia

Other offices

Petaling Jaya

Security and compliance

ISO/IEC 27001:2022 certified (IRQS, NABCB accredited), e-Invoice / LHDN compliance stated

Support

Support teams in Penang and Petaling Jaya, plus a support site and product FAQs.

Built for

Cafés, Restaurants, Food retail

Focus

General-purpose, used in food businesses

Status

Active

Website

xilnex.com

• KiotViet

  KiotViet is a Vietnamese cloud point-of-sale and business management platform for small and medium retailers, cafes, restaurants, salons and hotels.

  Runs on Web, against Web, iOS, Android and Windows for Xilnex.

• iPOS.vn

  iPOS.vn is a Vietnamese software company selling point-of-sale and operations software to restaurants, cafes, bars and food chains.

  Runs on iOS and Android, against Web, iOS, Android and Windows for Xilnex.

• Sapo FnB

  Sapo FnB is the restaurant and cafe edition of Sapo's Vietnamese sales-management software.

  Runs on Web, iOS and Android, against Web, iOS, Android and Windows for Xilnex.

• Eats365

  Eats365 is a cloud restaurant POS that runs on iPads, founded in Hong Kong.

  Runs on Web, iOS and Android, against Web, iOS, Android and Windows for Xilnex.

Side-by-side tables built from the same profile data.

• Xilnex vs Eats365
• Xilnex vs FoodStory
• Xilnex vs iPOS.vn
• Xilnex vs Kasir Pintar
• Xilnex vs KiotViet
• Xilnex vs Olsera
• Xilnex vs iPOS.vn vs KiotViet
• Xilnex vs iPOS.vn vs KiotViet vs Sapo FnB

These points were not confirmed when this page was written.

• Any price or contract term
• Named customers
• Named accounting, payment and other integrations
• POS hardware requirements
• Headcount and funding amounts (the about page names GDex and Teak Ventures as 2016 backers without amounts)
• Interface languages

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: scale, pricing FAQ, security, officeshttps://xilnex.com/
2. POS overview, delivery platform FAQhttps://xilnex.com/point-of-sale/
3. F&B POShttps://xilnex.com/point-of-sale/pos-for-fb/
4. KDShttps://xilnex.com/point-of-sale/kitchen-display-system/
5. LiveOrderhttps://xilnex.com/customer-engagement/online-ordering/
6. LiveKioskhttps://xilnex.com/customer-engagement/self-order-kiosk/
7. Loyaltyhttps://xilnex.com/customer-engagement/loyalty-programmes/
8. Mobility apphttps://xilnex.com/xilnex-mobility/
9. Restaurant chainshttps://xilnex.com/industries/restaurant-cafe-chains/
10. Company historyhttps://xilnex.com/behind-the-counter/about-us/