Pawoon
Pawoon is a cloud point of sale app for Indonesian merchants, run on a tablet or smartphone with a web dashboard for reports, stock and staff. It handles payments, inventory, online orders, promotions and multi-outlet and franchise management, and is used by food and beverage, retail and salon businesses. It has a free plan and a paid Pro plan priced per outlet.
Last reviewed

- Best for
- Small restaurants and cafes in Indonesia, Multi-outlet and franchise food brands
- Pricing
- From IDR 299000 per outlet per month
- Runs on
- Web, iOS, Android
Who it is for
Small restaurants and cafes in Indonesia
A free plan for one outlet lets a small shop start on a tablet or phone before paying.
Multi-outlet and franchise food brands
Reports by outlet, sales targets by day and hour, and Super Admin access for franchise owners; Geprek Bensu is quoted on the homepage.
Merchants selling through GrabFood and their own online menu
Online orders from GrabFood, Digiresto and a QR digital menu link to the POS app.
What it does
Cloud POS on tablet or phone
Runs the till from a tablet or smartphone, with digital receipts by email and WhatsApp and an offline mode when the connection drops.
Split bill and split payment
Lets a group split a bill or pay with more than one method, with an installment option.
Table management
Tracks dine-in orders by table.
Digital payments
Accepts GoPay, ShopeePay, OVO and DANA, and the plan table also lists LinkAja and EDC debit or credit cards.
Inventory and raw materials
Raw material stock falls automatically with each sale, with stock reminders and stock flow across outlets.
Sales reports
Reports by date, outlet and product, downloadable to Excel; the Pro plan lists 17+ advanced reports.
Staff management
Personal logins, access rights per employee and face-recognition attendance.
Promotions, members and CRM
Customer order history, membership programs, discounts, and voucher and points on the Pro plan.
Online ordering
GrabFood integration, Digiresto online ordering and a QR-based digital menu.
Franchise management
Franchise management is listed on the Pro plan, with reports by outlet and admin access for branch owners.
Open API
Third-party apps can be connected to the Pawoon platform through an open API.
Pricing
- Starting price
- From IDR 299000 per outlet per month
- Pricing model
- Subscription per outlet
- Free plan
- Yes
The Free plan costs nothing and is limited to one outlet and 7 transactions a day, with standard reports. Pawoon Pro is priced on the page as Rp 299rb (299 thousand rupiah) per outlet per month, with unlimited transactions, franchise management, and Pro inventory, staff, promotion and CRM features.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 12 integrations. The median in this category is 8.
- Has a free plan. 28 of the 50 products in this category that say whether they have a free plan do.
- One of 110 products in this category with an iOS app. One of 116 products in this category with an Android app. 218 products in this category state their platforms.
Works with
- Accounting
- JurnalAccurate Online
- Delivery
- DigirestoGrabFoodGrabExpressGoSend
- Other
- Forstok
- Suppliers
- Pawoon Grosir
The pricing page also names LinkAja among digital payments; the integrations page lists the names above.
Where and how it runs
- Available in
- Indonesia
- Languages
- Indonesian, English
- Platforms
- Web, iOS, Android
- Apps
- Pawoon POS: Point of sale for the till. myPawoon: Owner app for reports and updates
- Hardware
- Works on a tablet or smartphone. Pawoon sells Epson thermal LAN and Bluetooth printers, the Pawoon Cashmate Prime, tablet holders and barcode scanners.
The site is in Indonesian and English, addresses are in Jakarta, and payment methods are Indonesian. The vendor says it is used by more than 25,000 Indonesian businesses.
The company
- Company
- PT Alphanovation Digital Teknindo
- Headquarters
- Jakarta Selatan, Indonesia
- Customers named by the vendor
- Geprek Bensu, GLEK, Mastercheese Pizza Cibubur
Security and support
- Security and compliance
- Cloud security is claimed but no certification is named
- Support
- Help centre, phone (1500 360), email and a WhatsApp chat are listed on the site.
Listing details
- Vendor
- PT Alphanovation Digital Teknindo
- Built for
- Restaurants, Cafés, Food retail
- Focus
- General-purpose, used in food businesses
- Status
- Active
- Website
- pawoon.com
Alternatives to Pawoon
See all 276 in Restaurant POSOlsera
Olsera is an Indonesian cloud point-of-sale system for small and medium businesses, with a food-and-beverage edition for restaurants, cafes, bakeries and caterers as well as retail and service versions.
Does not have a free plan. Pawoon does.
Kasir Pintar
Kasir Pintar is an Indonesian mobile point-of-sale app for small and medium businesses, including cafes, restaurants and food stalls.
Runs on Web, iOS, Android, Windows and macOS, against Web, iOS and Android for Pawoon.
iPOS.vn
iPOS.vn is a Vietnamese software company selling point-of-sale and operations software to restaurants, cafes, bars and food chains.
Runs on iOS and Android, against Web, iOS and Android for Pawoon.
Sapo FnB
Sapo FnB is the restaurant and cafe edition of Sapo's Vietnamese sales-management software.
Names 7 integrations, against 12 for Pawoon.
Compare Pawoon
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Founding year and team size
- Funding
- Contract terms
- Free trial (a free plan exists instead)
- Kitchen display or reservation features (none found on the vendor's site)
- Security certifications
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage, customershttps://www.pawoon.com/
- Plans and priceshttps://www.pawoon.com/harga/
- FAQ, customer counthttps://www.pawoon.com/faq/
- Integration listhttps://www.pawoon.com/integrasi/
- POS features, addresshttps://www.pawoon.com/en/point-of-sales/
- Online orderhttps://www.pawoon.com/en/online-order/
- Reportshttps://www.pawoon.com/en/analysis-and-report/
- Staff and promotionshttps://www.pawoon.com/manajemen-operasional/
- Inventoryhttps://www.pawoon.com/inventori-persediaan/
- Franchise, open APIhttps://www.pawoon.com/solusi/
- Hardwarehttps://www.pawoon.com/perangkat/
- Digirestohttps://www.pawoon.com/digiresto/