Loman vs PolyAI vs Tandem
Loman is a voice AI phone agent for restaurants. PolyAI sells voice AI agents that answer customer phone calls for large organisations. Tandem is a software workspace from AI Labz Inc. All three are listed under AI Assistants & Copilots for Food Businesses. Where the profiles show a difference, it is in audience.
Key differences
audience
Not every audience is shared. Entries that only one product lists: Loman: Restaurants that miss phone orders at peak times; PolyAI: Full-service restaurants and restaurant groups with heavy phone traffic; Tandem: Restaurant operators drowning in separate dashboards.
Side by side
| Field | Loman | PolyAI | Tandem |
|---|---|---|---|
| What it is | Loman is a voice AI phone agent for restaurants. | PolyAI sells voice AI agents that answer customer phone calls for large organisations. | Tandem is a software workspace from AI Labz Inc. |
| Best for | Restaurants that miss phone orders at peak times; Multi-location and franchise groups; Pizza, takeaway and catering-heavy operators | Full-service restaurants and restaurant groups with heavy phone traffic; Restaurants that use OpenTable or Tripleseat | Restaurant operators drowning in separate dashboards; Multi-unit operators |
| Pricing model | Quote only | Usage-based per minute | Quote only |
| Starting price | Not published | Not published | Not published |
| Free plan | Not published | Not published | Not published |
| Free trial | Not published | Not published | Not published |
| Contract | Not published | Not published | Not published |
| Platforms | Web | Web | Not published |
| Countries | Not published | Not published | Not published |
| Languages | Not published | Not published | Not published |
| Number of integrations | 11 | 3 | Not published |
| Certifications | Not published | GDPR, HIPAA, ISO 27001, PCI DSS and 1 more | Not published |
| Security practices | Not published | Not published | Data encrypted in transit (HTTPS/TLS) and at rest (AES-256); no audit certification named |
| Founded | Not published | 2017 | Not published |
| Headquarters | Austin, United States | Not published | Not published |
| Owner | Not published | Not published | AI Labz Inc. |
| Last reviewed | 29 September 2026 | 29 September 2026 | 29 September 2026 |
Integrations
No partner appears in every list.
Named only by Loman
- Aloha by NCR
- Clover
- ezCater
- Olo
- Resy
- Shift4
- SpotOn
- Square
- Stream
- Toast
Named only by PolyAI
- GoTo
- Tripleseat
Named only by Tandem
Tandem does not name any integrations in the material we reviewed.
Which to choose
Loman
Choose Loman if you fit its listed audience: Restaurants that miss phone orders at peak times; Multi-location and franchise groups; Pizza, takeaway and catering-heavy operators.
PolyAI
Choose PolyAI if you fit its listed audience: Full-service restaurants and restaurant groups with heavy phone traffic; Restaurants that use OpenTable or Tripleseat.
Tandem
Choose Tandem if your business matches one of the audiences it is listed for: Restaurant operators drowning in separate dashboards; Multi-unit operators.
What we could not confirm
Loman
- Any price or contract term
- Founding year, founders, funding, team size
- Countries where sold and languages supported by name
- Security certifications and PCI status for phone payments
- Which plan includes which integration
PolyAI
- Per-minute rate and contract terms
- Headquarters city and employee count
- Funding date and investors (a press headline mentions an $86M raise without details on the vendor's site)
- Languages supported
- Which restaurant POS or reservation systems beyond OpenTable, Tripleseat and GoTo are supported
Tandem
- Any price: tiers are quote only
- Integrations
- Founding year, founders, headquarters, funding, team size and customers
- Supported countries and languages
- Contract term and renewal
- Whether it is a mobile app or web only
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Loman, reviewed 29 September 2026
- Homepage, FAQ, integrationshttps://loman.ai/
- Planshttps://loman.ai/pricing
- Customershttps://loman.ai/case-studies
- Toast integrationhttps://loman.ai/integrations/toast
- Clover integrationhttps://loman.ai/integrations/clover
- ezCater integrationhttps://loman.ai/integrations/loman-ai-ezcater-integration-24-7-ai-phone-answering-for-restaurants
- Partner programmehttps://loman.ai/partner
- Company and hiringhttps://loman.ai/careers
- Legal entity and addresshttps://loman.ai/terms-and-conditions
PolyAI, reviewed 29 September 2026
- home pagehttps://poly.ai/
- restaurant solutionhttps://poly.ai/industries/restaurants
- pricing model and supporthttps://poly.ai/pricing
- integrations overviewhttps://poly.ai/integrations
- Tripleseat partnershiphttps://poly.ai/our-partners/tripleseat
- Wren agenthttps://poly.ai/platform/wren-dialog-agent
- security certificationshttps://poly.ai/security
- company backgroundhttps://poly.ai/about
- press headlineshttps://poly.ai/pressroom
Tandem, reviewed 29 September 2026
- Single-page site: product, operators, tiers, integrationshttps://usetandem.xyz/
- Legal entity, fees, product descriptionhttps://usetandem.xyz/terms-of-service
- Encryption, data usehttps://usetandem.xyz/privacy-policy


