Loman

Loman is a voice AI phone agent for restaurants. It answers calls around the clock, takes pickup and delivery orders, books reservations, answers menu and hours questions and can take card payments by phone, then sends tickets to the restaurant's POS or reservation system. It is sold to single-site, multi-unit and enterprise restaurant brands.

Last reviewed

Visit website
Home page of Loman's website
Loman's website on 30 September 2026
Best for
Restaurants that miss phone orders at peak times, Multi-location and franchise groups
Pricing
Quote only
Runs on
Web

Who it is for

  • Restaurants that miss phone orders at peak times

    Handles many simultaneous calls so staff are not pulled off the floor to answer the phone.

  • Multi-location and franchise groups

    Shared menu with per-store overrides, local numbers, store hours and region-based routing, with analytics per location.

  • Pizza, takeaway and catering-heavy operators

    Case studies feature pizzerias and takeaway brands, and there is an ezCater integration for catering orders.

What it does

  • AI phone ordering

    Takes pickup and delivery orders by phone and sends them to the POS.

  • Phone reservations

    Books reservations 24/7 by phone and syncs them to a reservation system (Premium plan).

  • Payments over the phone

    Takes card payments for pickup and delivery orders during the call.

  • Menu and FAQ answers

    Answers questions on menu, allergens, hours, directions, wait times and order status.

  • Unlimited simultaneous calls

    Handles multiple calls at once; the Starter plan is listed as up to 50 calls at once.

  • Upsell prompts

    Suggests add-ons and popular combos to raise the average ticket (Premium plan).

  • Call handoff

    Transfers to a live line, takes a voicemail with transcript, or sends a message to staff with the caller's details.

  • Multiple languages and repeat-caller recognition

    Supports multiple languages and recognises repeat callers.

  • Dashboard

    Shows live calls, transcripts, orders, payments and peak call times, and lets staff edit menu and hours.

  • Outbound SMS and text updates

    Sends outbound SMS to callers; Premium adds intelligent SMS updates.

  • Out-of-stock menu updates

    Reflects sold-out items in what the agent tells callers.

  • Multi-location management

    Shared menu with store overrides, per-store hours and holidays and roll-up analytics.

Pricing

Pricing model
Quote only

Loman publishes no prices. The pricing page lists two plans, Starter (call management) and Premium (ordering and reservations), plus enterprise plans, and says there are no per-minute fees. Pricing is by request through a demo.

Works with

Delivery
OloezCater
Other
Stream
Point of sale
ToastSquareSpotOnCloverShift4Aloha by NCR
Reservations
OpenTableResy

Names are as shown in the vendor's site navigation. Which integrations are available on which plan is not stated.

Where and how it runs

Platforms
Web
Hardware
None stated. Customers forward their existing phone number to Loman.

Loman does not list where it sells. The demo form offers phone codes for many countries but this does not state availability.

The company

Company
Loman AI, Inc.
Registration
Delaware corporation
Headquarters
Austin, United States
Customers named by the vendor
Taqueria El Arquito, Urban Bird, Tony Boloney's, Nick's Place, Mamba Hospitality Group, Midland Pizza Co., DeCheco's Pizzeria, Euro Gyro, Vittorio's Pizza, Little Italy, Big Apple Pizza, Crust Pizza

Security and support

Support
The vendor's team connects the POS, imports the menu and tests before go-live, and stays involved after launch. It says setup takes under 24 hours.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
loman.ai

Alternatives to Loman

See all 19 in AI Assistants & Copilots for Food Businesses

  • PolyAI

    PolyAI sells voice AI agents that answer customer phone calls for large organisations.

    Names 3 integrations, against 11 for Loman.

  • SnapMenuAI

    SnapMenuAI is an AI suite for restaurants built around a voice assistant that answers phone calls and takes orders, plus SMS ordering, AI menu digitisation, a branded online ordering site, and AI-assisted marketing.

    Listed as best for: Restaurants that miss phone orders at busy times; Restaurants wanting their own direct ordering website.

  • Tandem

    Tandem is a software workspace from AI Labz Inc.

    Listed as best for: Restaurant operators drowning in separate dashboards; Multi-unit operators.

  • Hostie

    Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.

    Listed as best for: Independent full-service restaurants; Restaurant groups.

Compare Loman

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or contract term
  • Founding year, founders, funding, team size
  • Countries where sold and languages supported by name
  • Security certifications and PCI status for phone payments
  • Which plan includes which integration

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, FAQ, integrationshttps://loman.ai/
  2. Planshttps://loman.ai/pricing
  3. Customershttps://loman.ai/case-studies
  4. Toast integrationhttps://loman.ai/integrations/toast
  5. Clover integrationhttps://loman.ai/integrations/clover
  6. ezCater integrationhttps://loman.ai/integrations/loman-ai-ezcater-integration-24-7-ai-phone-answering-for-restaurants
  7. Partner programmehttps://loman.ai/partner
  8. Company and hiringhttps://loman.ai/careers
  9. Legal entity and addresshttps://loman.ai/terms-and-conditions