Hostie

Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails. It takes reservations, takeout orders and event enquiries, and answers guest questions in the restaurant's own wording. It is sold to independent restaurants and hospitality groups, mainly in the United States.

Last reviewed

Visit website
Home page of Hostie's website
Hostie's website on 30 September 2026
Best for
Independent full-service restaurants, Restaurant groups
Pricing
Quote only
Runs on
Web

Who it is for

  • Independent full-service restaurants

    Answers calls during service so staff are not tied to the phone, and books through the reservation system the restaurant already uses.

  • Restaurant groups

    The top plan adds cross-booking between locations, conversation scoring and one inbox for the group.

  • Venues with private events

    Captures event enquiries and sends them to Tripleseat or Perfect Venue.

What it does

  • AI phone answering

    Answers every call in the restaurant's voice using prompts the restaurant sets, for reservations, events, takeout and questions.

  • Text and email inbox

    Brings calls, texts and emails into one inbox, including Instagram and Google Maps texting.

  • Reservation booking

    Books, changes and cancels reservations in the connected reservation system.

  • Takeout ordering by phone or text

    Takes takeout orders conversationally and sends them to the POS or ordering platform.

  • Live transcripts and takeover

    Shows transcripts and live conversations, and lets staff step in.

  • Call transfer to staff

    Transfers a call to any number or department when a guest wants a person.

  • Operator app

    Lets staff see revenue and guest updates, reply by text and update prompts, with changes going live within minutes.

  • Multilingual support

    Handles guests in 20 languages on the Premium and higher plans.

  • Guest insights and reporting

    Shows who is calling and tracks trends from conversations.

  • Hospitality group cross-booking

    Suggests another location when one is booked.

  • Conversation scoring

    Scores conversations to spot trends across a group.

  • Marketing texts

    Sends targeted text messages to bring callers back, on the Hospitality Plus plan.

Pricing

Pricing model
Quote only
Free trial
Yes

The pricing page shows three plans, Essential, Premium and Hospitality Plus, with no prices, and a separate enterprise option through sales. The site offers a free trial button.

How it compares

Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 11 integrations. The median in this category is 7.
  • Has a free trial. All 1 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 10 products in this category that state their platforms, 0 list an iOS app and 0 list an Android app.
  • The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names Olo, OpenTable, Square, Toast, Resy, SevenRooms.

Works with

Other
TripleseatPerfect VenueOloStream
Point of sale
SquareToast
Reservations
OpenTableResyTockSevenRoomsYelp

Tripleseat and Perfect Venue are event management tools; Olo and Stream are ordering platforms. The FAQ names Toast among connected platforms.

Where and how it runs

Customers in
United States
Platforms
Web
Hardware
None stated. Works with any phone system, and can replace it and port the existing number.

The vendor says it works with restaurants across the country; case studies name US restaurants. No country list is published.

The company

Company
Hostie AI, Inc.
Founders
Randall Hom, Brendan Wood
Customers named by the vendor
Burma Food Group, The Stinking Rose Group, The Slanted Door Group, DACHA Projects, Wayfare Tavern, Flour + Water Hospitality Group, Rodizio Grill

Security and support

Support
The vendor says it offers always-on support from people with restaurant experience and hands-on setup.

Listing details

Headquarters
United States
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
hostie.ai
Also listed in
AI Assistants & Copilots for Food Businesses

Alternatives to Hostie

See all 14 in Voice AI & Phone Ordering

  • Slang.ai

    Slang AI is a voice AI phone concierge for restaurants.

    Names 6 integrations, against 11 for Hostie.

  • Palona AI

    Palona is a set of AI agents for restaurants.

    Names 8 integrations, against 11 for Hostie.

  • VOICEplug

    VOICEplug sells voice AI to restaurants.

    Names 12 integrations, against 11 for Hostie.

  • Kea

    Kea is a voice AI for restaurant phone lines.

    Names 5 integrations, against 11 for Hostie.

Compare Hostie

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price
  • Contract terms
  • Funding amounts (about page names investors only)
  • Founding year and headquarters
  • Security certifications (features page mentions security but names none)
  • Countries outside the US

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Overview, customershttps://hostie.ai/
  2. Featureshttps://hostie.ai/features
  3. Planshttps://hostie.ai/pricing
  4. Integrationshttps://hostie.ai/integration
  5. Company, founders, investorshttps://hostie.ai/about-us
  6. FAQhttps://hostie.ai/faq