VOICEplug

• Pizzerias and pizza chains

  PizzaVOICE is built for half-and-half and build-your-own pizzas, coupons and upselling, and works with online pizza ordering systems.

• Multi-location chains and QSR brands

  Drive-Thru AI is described as enterprise-grade for QSRs and multi-location chains, with the same performance across sites.

• Single restaurants that miss calls at peak

  The vendor says Phone AI suits a single location as well as a chain and can go live within days.

• Restaurants taking phone reservations

  ReserveVOICE books, changes and cancels tables by phone and syncs with OpenTable.

• Phone order taking (Phone AI)

  Answers every call, takes the full order with modifiers and pickup time, confirms it back and sends a ticket to the POS.

• Simultaneous calls

  Handles many calls at once with no hold queue or voicemail.

• Upselling and personalisation

  Suggests add-ons and remembers a customer's preferences; the vendor claims 12 to 25 percent higher average checks.

• Call analytics

  Tracks call volume, order conversion, peak hours, popular items and upsell performance.

• Multiple languages

  Responds in the language the caller speaks.

• PizzaVOICE

  Phone ordering tuned for pizza: toppings, sizes, half-and-half, build-your-own and coupons.

• Drive-Thru AI

  Automates drive-thru order taking for quick-service chains, using the vendor's VOICEpod hardware for the lane.

• Kiosk AI

  Adds conversational, hands-free voice ordering to self-service kiosks, with the order shown on screen.

• ReserveVOICE reservations

  Books, modifies and cancels reservations by phone and writes them to OpenTable, with text or voice confirmation.

• Events and private dining intake

  Optional add-on that captures occasion, headcount, date and budget and sends the enquiry to the events team or CRM.

• Managed POS integration

  The vendor's team does the POS integration; no hardware is needed for phone ordering.

Pricing model

Quote only

No pricing is published. The site directs visitors to book a demo.

Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 12 integrations. The median in this category is 7.
• Lists Web only. Among the 10 products in this category that state their platforms, 0 list an iOS app and 0 list an Android app.
• The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names Olo, OpenTable, Square, Toast, Clover, Checkmate.

Other

Checkmate

Point of sale

CloverSquareToastFoodTecInTouchRevelSpeedlineOloQuNCR

Reservations

OpenTable

The Phone AI page says there are more than 50 POS integrations and asks visitors with an unlisted POS to make contact before booking a demo.

Available in

United States, United Kingdom, Australia, Europe

Platforms

Web

Hardware

Phone AI needs no new hardware. Drive-thru uses the vendor's VOICEpod hardware, launched in November 2022.

Site footer says it serves restaurants across the United States, United Kingdom, Australia and Europe.

Company

VoicePlug Inc.

Headquarters

Palo Alto, United States

Customers named by the vendor

Olga's Kitchen, Rusty's Pizza Parlor, GoodCents Deli Sub, Tacos El 24

Support

Integration is handled by the vendor's team. The team page lists customer success and AI support staff; no support hours are published.

Built for

Restaurants

Focus

Food-specific

Status

Active

Website

voiceplug.ai

• Virnika

  Virnika sells AI phone agents to restaurants.

  Names 8 integrations, against 12 for VOICEplug.

• Hostie

  Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.

  Names 11 integrations, against 12 for VOICEplug.

• Certus AI

  Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS.

  Names 6 integrations, against 12 for VOICEplug.

• Kea

  Kea is a voice AI for restaurant phone lines.

  Names 5 integrations, against 12 for VOICEplug.

Side-by-side tables built from the same profile data.

• VOICEplug vs Sadie
• VOICEplug vs Ask Arthur
• VOICEplug vs Certus AI
• VOICEplug vs ConverseNow
• VOICEplug vs Eatamigo
• VOICEplug vs Hostie
• VOICEplug vs Certus AI vs Hostie
• VOICEplug vs Certus AI vs Hostie vs Virnika

These points were not confirmed when this page was written.

• Any price, contract term, or free trial (none published)
• Interface languages and which languages the AI speaks
• Security certifications
• Funding and team size
• Founders (site names a CEO, Jay Ruparel, but no founder list)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage and customer testimonialshttps://voiceplug.ai/
2. Phone AI features and POS listhttps://voiceplug.ai/solutions/phone-ai/
3. Drive-thruhttps://voiceplug.ai/solutions/drive-thru-ai/
4. Kioskhttps://voiceplug.ai/solutions/kiosk-ai/
5. PizzaVOICEhttps://voiceplug.ai/solutions/pizza-voice/
6. Reservations and OpenTablehttps://voiceplug.ai/solutions/reservevoice/
7. Company timeline, team, hardwarehttps://voiceplug.ai/about/
8. Case studies and addresshttps://voiceplug.ai/success-stories-case-studies/
9. Press: OpenTable, Qu, customershttps://voiceplug.ai/media-coverage/
10. Contact and coveragehttps://voiceplug.ai/contact/