Certus AI vs Hostie vs VOICEplug

Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails. VOICEplug sells voice AI to restaurants. All three are listed under Voice AI & Phone Ordering. Where the profiles show a difference, it is in audience, countries covered and integrations.

Key differences

  • audience

    Audience differs between the profiles. Listed by one product alone: Certus AI: Busy restaurants that miss phone orders; Hostie: Independent full-service restaurants; VOICEplug: Pizzerias and pizza chains.

  • countries covered

    On geography, Certus AI names 1 country, Hostie names 1 country and VOICEplug names 4 countries. 1 country appears in every list.

  • integrations

    The integration lists differ. Certus AI names 6 integrations, Hostie names 11 integrations and VOICEplug names 12 integrations. 3 partners appear in every list.

Side by side

Certus AI vs Hostie vs VOICEplug: side-by-side comparison from published vendor information
FieldCertus AIHostieVOICEplug
What it isCertus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS.Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.VOICEplug sells voice AI to restaurants.
Best forBusy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTableIndependent full-service restaurants; Restaurant groups; Venues with private eventsPizzerias and pizza chains; Multi-location chains and QSR brands; Single restaurants that miss calls at peak; Restaurants taking phone reservations
Pricing modelSubscription per locationQuote onlyQuote only
Starting priceNot publishedNot publishedNot published
Free planNot publishedNot publishedNot published
Free trialNot publishedYesNot published
ContractNot publishedNot publishedNot published
PlatformsWebWebWeb
CountriesUnited StatesUnited StatesAustralia, Europe, United Kingdom, United States
LanguagesNot publishedNot publishedNot published
Number of integrations61112
CertificationsPCI compliantNot publishedNot published
Security practicesNot publishedNot publishedNot published
FoundedNot publishedNot publishedNot published
HeadquartersNot publishedNot publishedPalo Alto, United States
OwnerNot publishedNot publishedNot published
Last reviewed29 September 202629 September 202629 September 2026

Integrations

Named by all three

  • OpenTable
  • Square
  • Toast

Named only by Certus AI

  • Aloha NCR
  • SkyTab

Named only by Hostie

  • Perfect Venue
  • Resy
  • SevenRooms
  • Stream
  • Tock
  • Tripleseat
  • Yelp

Named only by VOICEplug

  • Checkmate
  • FoodTec
  • InTouch
  • NCR
  • Qu
  • Revel
  • Speedline

Which to choose

Certus AI

Choose Certus AI if you are in one of these groups: Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable.

Hostie

Choose Hostie if your business matches one of the audiences it is listed for: Independent full-service restaurants; Restaurant groups; Venues with private events.

VOICEplug

Choose VOICEplug if you are in one of these groups: Pizzerias and pizza chains; Multi-location chains and QSR brands; Single restaurants that miss calls at peak.

What we could not confirm

Certus AI

  • Any price
  • Contract term
  • Founding year, headquarters, funding and investors
  • Supported languages
  • Security certifications
  • Countries served

Hostie

  • Any price
  • Contract terms
  • Funding amounts (about page names investors only)
  • Founding year and headquarters
  • Security certifications (features page mentions security but names none)
  • Countries outside the US

VOICEplug

  • Any price, contract term, or free trial (none published)
  • Interface languages and which languages the AI speaks
  • Security certifications
  • Funding and team size
  • Founders (site names a CEO, Jay Ruparel, but no founder list)

Go further

Certus AI profileHostie profileVOICEplug profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Hostie, reviewed 29 September 2026

  1. Overview, customershttps://hostie.ai/
  2. Featureshttps://hostie.ai/features
  3. Planshttps://hostie.ai/pricing
  4. Integrationshttps://hostie.ai/integration
  5. Company, founders, investorshttps://hostie.ai/about-us
  6. FAQhttps://hostie.ai/faq

VOICEplug, reviewed 29 September 2026

  1. Homepage and customer testimonialshttps://voiceplug.ai/
  2. Phone AI features and POS listhttps://voiceplug.ai/solutions/phone-ai/
  3. Drive-thruhttps://voiceplug.ai/solutions/drive-thru-ai/
  4. Kioskhttps://voiceplug.ai/solutions/kiosk-ai/
  5. PizzaVOICEhttps://voiceplug.ai/solutions/pizza-voice/
  6. Reservations and OpenTablehttps://voiceplug.ai/solutions/reservevoice/
  7. Company timeline, team, hardwarehttps://voiceplug.ai/about/
  8. Case studies and addresshttps://voiceplug.ai/success-stories-case-studies/
  9. Press: OpenTable, Qu, customershttps://voiceplug.ai/media-coverage/
  10. Contact and coveragehttps://voiceplug.ai/contact/