Certus AI vs Hostie
Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails. Both are listed under Voice AI & Phone Ordering. The main differences are in audience and integrations.
Key differences
audience
Audience differs between the profiles. Listed by one product alone: Certus AI: Busy restaurants that miss phone orders; Hostie: Independent full-service restaurants.
integrations
The integration lists differ. Certus AI names 6 integrations and Hostie names 11 integrations. 3 partners appear in every list.
Side by side
| Field | Certus AI | Hostie |
|---|---|---|
| What it is | Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. | Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails. |
| Best for | Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable | Independent full-service restaurants; Restaurant groups; Venues with private events |
| Pricing model | Subscription per location | Quote only |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Yes |
| Contract | Not published | Not published |
| Platforms | Web | Web |
| Countries | United States | United States |
| Languages | Not published | Not published |
| Number of integrations | 6 | 11 |
| Certifications | PCI compliant | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | Not published |
| Headquarters | Not published | Not published |
| Owner | Not published | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- OpenTable
- Square
- Toast
Named only by Certus AI
- Aloha NCR
- Clover
- SkyTab
Named only by Hostie
- Olo
- Perfect Venue
- Resy
- SevenRooms
- Stream
- Tock
- Tripleseat
- Yelp
Which to choose
Certus AI
Choose Certus AI if your business matches one of the audiences it is listed for: Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable.
Hostie
Choose Hostie if your business matches one of the audiences it is listed for: Independent full-service restaurants; Restaurant groups; Venues with private events.
What we could not confirm
Certus AI
- Any price
- Contract term
- Founding year, headquarters, funding and investors
- Supported languages
- Security certifications
- Countries served
Hostie
- Any price
- Contract terms
- Funding amounts (about page names investors only)
- Founding year and headquarters
- Security certifications (features page mentions security but names none)
- Countries outside the US
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Certus AI, reviewed 29 September 2026
- Homepage: features, POS list, customershttps://www.certus-ai.com/
- Setup, FAQ, supporthttps://www.certus-ai.com/how-it-works
- OpenTable reservationshttps://www.certus-ai.com/integrations/opentable
- Pricing modelhttps://www.certus-ai.com/blogs/ai-phone-system-costs-vs-hiring-a-host-in-2026
- Security article, CEO namehttps://www.certus-ai.com/blogs/ai-phone-ordering-security-and-pci-compliance
- Legal entityhttps://www.certus-ai.com/terms-of-use
Hostie, reviewed 29 September 2026
- Overview, customershttps://hostie.ai/
- Featureshttps://hostie.ai/features
- Planshttps://hostie.ai/pricing
- Integrationshttps://hostie.ai/integration
- Company, founders, investorshttps://hostie.ai/about-us
- FAQhttps://hostie.ai/faq