Certus AI vs SoundHound for Restaurants

Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. SoundHound for Restaurants is the restaurant offering of SoundHound AI's OASYS voice AI platform. Both are listed under Voice AI & Phone Ordering. They differ in audience, integrations and security and compliance.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: Certus AI: Busy restaurants that miss phone orders; SoundHound for Restaurants: Large quick-service and franchise chains.

  • integrations

    Certus AI names 6 integrations and SoundHound for Restaurants names 4 integrations. 2 partners appear in every list.

  • security and compliance

    The security and compliance details they list differ. Certus AI: PCI compliant; SoundHound for Restaurants: GDPR, SOC 2.

Side by side

Certus AI vs SoundHound for Restaurants: side-by-side comparison from published vendor information
FieldCertus AISoundHound for Restaurants
What it isCertus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS.SoundHound for Restaurants is the restaurant offering of SoundHound AI's OASYS voice AI platform.
Best forBusy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTableLarge quick-service and franchise chains; Restaurants that miss phone orders at peak times
Pricing modelSubscription per locationQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWebWeb
CountriesUnited StatesNot published
LanguagesNot publishedEnglish, Spanish
Number of integrations64
CertificationsPCI compliantGDPR, SOC 2
Security practicesNot publishedNot published
FoundedNot publishedNot published
HeadquartersNot publishedSanta Clara, United States
OwnerNot publishedSoundHound AI
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Square
  • Toast

Named only by Certus AI

  • Aloha NCR
  • Clover
  • OpenTable
  • SkyTab

Named only by SoundHound for Restaurants

  • Olo
  • Oracle

Which to choose

Certus AI

Choose Certus AI if you fit its listed audience: Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable.

SoundHound for Restaurants

Choose SoundHound for Restaurants if you fit its listed audience: Large quick-service and franchise chains; Restaurants that miss phone orders at peak times.

What we could not confirm

Certus AI

  • Any price
  • Contract term
  • Founding year, headquarters, funding and investors
  • Supported languages
  • Security certifications
  • Countries served

SoundHound for Restaurants

  • Any price or contract term
  • Full POS integration list and which systems each channel supports
  • Countries where restaurant products are sold
  • Founding year, funding and headcount
  • Which specific certifications (SOC 2 or ISO) are held; the trust center gives a summary only
  • Vendor performance figures (11% revenue lift, 85% faster service) are unverified claims

Go further

Certus AI profileSoundHound for Restaurants profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.