Certus AI vs ConverseNow

Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. ConverseNow is voice AI for restaurants that takes orders by phone, at the drive-thru and by text, and offers an API to add AI ordering to apps and kiosks. Both are listed under Voice AI & Phone Ordering. Where the profiles show a difference, it is in audience and integrations.

Key differences

  • audience

    Not every audience is shared. Entries that only one product lists: Certus AI: Busy restaurants that miss phone orders; ConverseNow: Pizza and quick-service chains with heavy phone orders.

  • integrations

    The integration lists differ. Certus AI names 6 integrations and ConverseNow names 9 integrations. 1 partner appears in every list.

Side by side

Certus AI vs ConverseNow: side-by-side comparison from published vendor information
FieldCertus AIConverseNow
What it isCertus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS.ConverseNow is voice AI for restaurants that takes orders by phone, at the drive-thru and by text, and offers an API to add AI ordering to apps and kiosks.
Best forBusy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTablePizza and quick-service chains with heavy phone orders; Drive-thru operators; Brands with their own app or kiosks
Pricing modelSubscription per locationQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWebNot published
CountriesUnited StatesUnited States
LanguagesNot publishedEnglish, Spanish
Number of integrations69
CertificationsPCI compliantNot published
Security practicesNot publishedNot published
FoundedNot published2018
HeadquartersNot publishedAustin, United States
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Aloha NCR

Named only by Certus AI

  • Clover
  • OpenTable
  • SkyTab
  • Square
  • Toast

Named only by ConverseNow

  • ItsaCheckmate
  • Fiserv
  • Focus
  • Olo
  • PAR
  • Brink POS
  • Qu
  • Xpient

Which to choose

Certus AI

Choose Certus AI if your business matches one of the audiences it is listed for: Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable.

ConverseNow

Choose ConverseNow if your business matches one of the audiences it is listed for: Pizza and quick-service chains with heavy phone orders; Drive-thru operators; Brands with their own app or kiosks.

What we could not confirm

Certus AI

  • Any price
  • Contract term
  • Founding year, headquarters, funding and investors
  • Supported languages
  • Security certifications
  • Countries served

ConverseNow

  • Any price, contract term or free trial
  • Funding amounts; the About page lists investors without tying them to funding rounds (2048 Ventures, Bridge Investments, Clutch, Craft Ventures, Enlightened Hospitality, Knoll Ventures, Live Oak Ventures, Moneta Ventures, Tensility)
  • Security certifications and data hosting
  • Which languages besides English and Spanish are supported
  • Countries outside the United States
  • Number of employees
  • Ownership of ValyantAI beyond the vendor's statement that it acquired the company in 2024
  • Performance claims (95% order accuracy, over 90% accuracy on drive-thru, 95% non-intervention) are the vendor's own and were not verified

Go further

Certus AI profileConverseNow profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

ConverseNow, reviewed 29 September 2026

  1. Homepage: positioning, customer and integration logoshttps://conversenow.ai/
  2. Product lines and demo callshttps://conversenow.ai/products.html
  3. Founders, timeline, investors, addresshttps://conversenow.ai/about.html
  4. Platform updates and performance claimshttps://conversenow.ai/insights.html
  5. Terms for restaurantshttps://conversenow.ai/terms-and-conditions.html
  6. Legal entityhttps://conversenow.ai/privacy-policy.html
  7. Page discoveryhttps://conversenow.ai/sitemap.xml