ConverseNow
ConverseNow is voice AI for restaurants that takes orders by phone, at the drive-thru and by text, and offers an API to add AI ordering to apps and kiosks. The vendor says it handles over 2 million conversations a month. It is sold to restaurant brands and franchise groups, mainly in the United States.
Last reviewed
- Best for
- Pizza and quick-service chains with heavy phone orders, Drive-thru operators
- Pricing
- Quote only
Who it is for
Pizza and quick-service chains with heavy phone orders
Phone Order AI takes orders around the clock, and customers include Domino's, Jet's Pizza and Wingstop.
Drive-thru operators
Drive-Thru Automation takes orders with real-time analytics and links to order confirmation boards and the POS.
Brands with their own app or kiosks
The Order Injection API adds AI ordering to mobile apps and kiosks.
What it does
Phone Order AI
An AI order taker that answers calls around the clock; the vendor claims 95% or better order accuracy.
Drive-Thru Automation
AI order taking at the drive-thru with real-time analytics and order accuracy tracking.
SMS AI conversations
Text ordering, order status updates and promotional messages, with the AI remembering the customer.
Order Injection API
Lets a mobile app or kiosk send orders through the AI ordering platform with custom workflows.
Configurable voice and persona
Tone, persona, upsell logic, coupons and discounts, and localisation can be set per brand.
Repeat and favourite orders
The demo call recognises a returning caller, offers the previous order and can save an order as a favourite.
AI insights
Reporting on conversations and orders; the vendor lists AI Insights as one of the configurable parts.
Multilingual voice
Serves customers in more than one language, with a Spanish demo on the products page.
Live agent support
The vendor says the AI is available around the clock and backed by round-the-clock live support.
Pricing
- Pricing model
- Quote only
No prices are published. The site directs buyers to book a consultation and says a demo is available within 24 hours. The terms for restaurants have a service fees and billing section that refers to order forms.
How it compares
Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 9 integrations. The median in this category is 7.
- The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names Olo, NCR Aloha, Checkmate.
Where and how it runs
- Customers in
- United States
- Languages
- English, Spanish
- Hardware
- None stated. The service runs on phone lines, drive-thru systems and text messaging.
ConverseNow does not publish a country list. Its timeline says it expanded to 40+ states in 2021, its address and phone number are in Texas, and the demo calls quote US dollars.
The company
- Company
- ConverseNow Technologies Inc.
- Founded
- 2018
- Headquarters
- Austin, United States
- Founders
- Vinay Shukla, Rahul Aggarwal
- Funding
- Seed, Not disclosed, January 2020
- Series A, Not disclosed, January 2021
- Strategic investment, Not disclosed, January 2022 (EHI)
- Customers named by the vendor
- Domino's Pizza, Denny's, Hardee's, Wingstop, Jet's Pizza, Fazoli's, Blake's Lotaburger
Security and support
- Support
- The vendor says its AI is available 24 hours a day with 24-hour live support. Buyers book a consultation or call the number on the site.
Listing details
- Built for
- Bars, Cafés, Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- conversenow.ai
Alternatives to ConverseNow
See all 14 in Voice AI & Phone OrderingVOICEplug
VOICEplug sells voice AI to restaurants.
Names 12 integrations, against 9 for ConverseNow.
SoundHound for Restaurants
SoundHound for Restaurants is the restaurant offering of SoundHound AI's OASYS voice AI platform.
Names 4 integrations, against 9 for ConverseNow.
Hostie
Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.
Names 11 integrations, against 9 for ConverseNow.
Kea
Kea is a voice AI for restaurant phone lines.
Names 5 integrations, against 9 for ConverseNow.
Compare ConverseNow
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Any price, contract term or free trial
- Funding amounts; the About page lists investors without tying them to funding rounds (2048 Ventures, Bridge Investments, Clutch, Craft Ventures, Enlightened Hospitality, Knoll Ventures, Live Oak Ventures, Moneta Ventures, Tensility)
- Security certifications and data hosting
- Which languages besides English and Spanish are supported
- Countries outside the United States
- Number of employees
- Ownership of ValyantAI beyond the vendor's statement that it acquired the company in 2024
- Performance claims (95% order accuracy, over 90% accuracy on drive-thru, 95% non-intervention) are the vendor's own and were not verified
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: positioning, customer and integration logoshttps://conversenow.ai/
- Product lines and demo callshttps://conversenow.ai/products.html
- Founders, timeline, investors, addresshttps://conversenow.ai/about.html
- Platform updates and performance claimshttps://conversenow.ai/insights.html
- Terms for restaurantshttps://conversenow.ai/terms-and-conditions.html
- Legal entityhttps://conversenow.ai/privacy-policy.html
- Page discoveryhttps://conversenow.ai/sitemap.xml