Kea

Kea is a voice AI for restaurant phone lines. It answers calls, takes orders including modifiers, sends them into the restaurant's POS and kitchen display, and can take card payments by link. It also handles guest questions, delivery and text messages. The vendor says setup takes about 30 minutes and that it charges one flat price with no per-order fees.

Last reviewed

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Best for
Pizzerias and takeout-heavy restaurants, Restaurants on Toast, Square, Clover or Olo
Pricing
Quote only
Runs on
Web

Who it is for

  • Pizzerias and takeout-heavy restaurants

    The vendor's showcased customers are mostly pizza, sandwich, Thai and coffee businesses that take many phone orders.

  • Restaurants on Toast, Square, Clover or Olo

    Kea connects directly to these POS systems to pull the menu and place orders.

  • Busy kitchens short of phone staff

    It answers unlimited calls at once and can throttle orders when tickets back up.

What it does

  • Voice AI ordering

    Takes phone orders, handles modifiers and menu rules, and sends the order to the POS and kitchen display.

  • 24/7 call answering with unlimited concurrent calls

    Answers any number of calls at once on a dedicated Kea phone number.

  • Menu analysis

    Reads the restaurant's menu so the AI sticks to it, and flags unsupported customizations.

  • Kea Pay payments

    Takes card, Apple Pay and Google Pay payments, or pay on arrival, for pickup and delivery orders.

  • Delivery ordering

    Handles self-delivery and third-party delivery orders.

  • Text AI

    Lets guests order, ask questions or pay by text as well as voice.

  • Call reporting and trends

    Real-time call reporting, trend analysis and a daily text summary of calls handled and order revenue.

  • FAQs and brand customisation

    Curated FAQs at brand and location level, holiday hours, custom greeting and voice, managed in a portal and from a phone.

  • Reservation and waitlist handling

    Handles reservation and waitlist requests.

  • 86 detection and substitutions

    Detects sold-out items and suggests substitutions.

  • Tips and service fees

    Support pages cover collecting tips for kitchen staff and adding service fees to Kea orders.

Pricing

Pricing model
Quote only

The homepage says one flat price with no per-order costs, no hidden fees and unlimited calls, and asks for your details to get a price. No amount is published.

How it compares

Compared with the 12 products in Voice AI & Phone Ordering that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 5 integrations. The median in this category is 7.
  • Lists Web only. Among the 10 products in this category that state their platforms, 0 list an iOS app and 0 list an Android app.
  • The category's 10 most-named integration partners are Olo, OpenTable, Square, Toast, Clover, Resy, SevenRooms, NCR Aloha, Checkmate, Deliverect. Of these, this product's listing names Olo, Square, Toast, Clover.

Works with

Loyalty
Thanx
Point of sale
ToastSquareCloverOlo

The vendor says it has 11+ direct POS integrations but names four; its support site has setup guides for Toast, Square, Clover and Olo.

Where and how it runs

Customers in
United States
Platforms
Web
Hardware
No hardware needed; orders can print to the kitchen printer through the POS or a direct-to-printer option described in its support docs.

The vendor does not publish a country list. Its named customers are in Illinois, Michigan, Colorado, Hawaii, California and Texas; the contact number is a US number.

The company

Customers named by the vendor
Via 313, Jimanos, Pizza Paradiso (Lahaina), Andy's Cafe, Parlay's, Bai Mai Thai, Crazy Pour

Security and support

Support
A public support site with setup guides for POS connections, menus, payments and go-live. The vendor calls its support the best in the industry and offers demos through a booking link.

Listing details

Headquarters
United States
Built for
Bars, Cafés, Restaurants
Focus
Food-specific
Status
Active
Website
kea.ai
Also listed in
AI Assistants & Copilots for Food Businesses

Alternatives to Kea

See all 14 in Voice AI & Phone Ordering

  • VOICEplug

    VOICEplug sells voice AI to restaurants.

    Names 12 integrations, against 5 for Kea.

  • Virnika

    Virnika sells AI phone agents to restaurants.

    Names 8 integrations, against 5 for Kea.

  • Hostie

    Hostie is an AI virtual concierge that answers a restaurant's phone calls, texts and emails.

    Names 11 integrations, against 5 for Kea.

  • Certus AI

    Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS.

    Names 6 integrations, against 5 for Kea.

Compare Kea

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Price
  • Contract term
  • Full POS integration list
  • Company details: legal entity, HQ, founding year, founders, funding, employees
  • Security certifications
  • Languages the AI supports
  • Countries beyond the US

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: features, pricing statement, POS, customershttps://kea.ai
  2. Support docs indexhttps://support.kea.ai/
  3. Toast connection guidehttps://support.kea.ai/point-of-sale-connections/toast
  4. Olo connection guidehttps://support.kea.ai/point-of-sale-connections/olo