Certus AI vs VOICEplug
Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. VOICEplug sells voice AI to restaurants. Both are listed under Voice AI & Phone Ordering. Where the profiles show a difference, it is in audience, countries covered and integrations.
Key differences
audience
Audience differs between the profiles. Listed by one product alone: Certus AI: Busy restaurants that miss phone orders; VOICEplug: Pizzerias and pizza chains.
countries covered
Country coverage differs. Certus AI names 1 country and VOICEplug names 4 countries. 1 country appears in every list.
integrations
On integrations, Certus AI names 6 integrations and VOICEplug names 12 integrations. 4 partners appear in every list.
Side by side
| Field | Certus AI | VOICEplug |
|---|---|---|
| What it is | Certus AI is a voice AI phone agent for restaurants that answers calls, takes orders item by item, handles reservations and sends orders into the restaurant's POS. | VOICEplug sells voice AI to restaurants. |
| Best for | Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable | Pizzerias and pizza chains; Multi-location chains and QSR brands; Single restaurants that miss calls at peak; Restaurants taking phone reservations |
| Pricing model | Subscription per location | Quote only |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web | Web |
| Countries | United States | Australia, Europe, United Kingdom, United States |
| Languages | Not published | Not published |
| Number of integrations | 6 | 12 |
| Certifications | PCI compliant | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | Not published |
| Headquarters | Not published | Palo Alto, United States |
| Owner | Not published | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- Clover
- OpenTable
- Square
- Toast
Named only by Certus AI
- Aloha NCR
- SkyTab
Named only by VOICEplug
- Checkmate
- FoodTec
- InTouch
- NCR
- Olo
- Qu
- Revel
- Speedline
Which to choose
Certus AI
Choose Certus AI if you fit its listed audience: Busy restaurants that miss phone orders; Toast, Square, Clover, SkyTab and Aloha users; Restaurants taking reservations on OpenTable.
VOICEplug
Choose VOICEplug if you fit its listed audience: Pizzerias and pizza chains; Multi-location chains and QSR brands; Single restaurants that miss calls at peak.
What we could not confirm
Certus AI
- Any price
- Contract term
- Founding year, headquarters, funding and investors
- Supported languages
- Security certifications
- Countries served
VOICEplug
- Any price, contract term, or free trial (none published)
- Interface languages and which languages the AI speaks
- Security certifications
- Funding and team size
- Founders (site names a CEO, Jay Ruparel, but no founder list)
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Certus AI, reviewed 29 September 2026
- Homepage: features, POS list, customershttps://www.certus-ai.com/
- Setup, FAQ, supporthttps://www.certus-ai.com/how-it-works
- OpenTable reservationshttps://www.certus-ai.com/integrations/opentable
- Pricing modelhttps://www.certus-ai.com/blogs/ai-phone-system-costs-vs-hiring-a-host-in-2026
- Security article, CEO namehttps://www.certus-ai.com/blogs/ai-phone-ordering-security-and-pci-compliance
- Legal entityhttps://www.certus-ai.com/terms-of-use
VOICEplug, reviewed 29 September 2026
- Homepage and customer testimonialshttps://voiceplug.ai/
- Phone AI features and POS listhttps://voiceplug.ai/solutions/phone-ai/
- Drive-thruhttps://voiceplug.ai/solutions/drive-thru-ai/
- Kioskhttps://voiceplug.ai/solutions/kiosk-ai/
- PizzaVOICEhttps://voiceplug.ai/solutions/pizza-voice/
- Reservations and OpenTablehttps://voiceplug.ai/solutions/reservevoice/
- Company timeline, team, hardwarehttps://voiceplug.ai/about/
- Case studies and addresshttps://voiceplug.ai/success-stories-case-studies/
- Press: OpenTable, Qu, customershttps://voiceplug.ai/media-coverage/
- Contact and coveragehttps://voiceplug.ai/contact/

