OrderCounter vs Otter

OrderCounter is a hybrid point-of-sale system for restaurants and retailers. Otter started as a tablet that gathers orders from delivery apps and is now sold as a restaurant point of sale system. Both are listed under Restaurant POS. They differ in price, audience and platforms.

Key differences

  • price

    Otter publishes a starting price of USD 79 per location per month. OrderCounter does not publish a starting price.

  • audience

    Not every audience is shared. Entries that only one product lists: OrderCounter: Full-service and fine dining restaurants; Otter: Quick service and fast casual restaurants taking online orders.

  • platforms

    Platform support differs. OrderCounter: Web; Otter: Web, iOS, Android.

  • countries covered

    On geography, OrderCounter names 1 country and Otter names 4 countries. 1 country appears in every list.

  • integrations

    OrderCounter names 8 integrations and Otter names 34 integrations. 5 partners appear in every list.

  • company background

    By headquarters, OrderCounter (Pensacola, United States) and Otter (Los Angeles, United States).

Side by side

OrderCounter vs Otter: side-by-side comparison from published vendor information
FieldOrderCounterOtter
What it isOrderCounter is a hybrid point-of-sale system for restaurants and retailers.Otter started as a tablet that gathers orders from delivery apps and is now sold as a restaurant point of sale system.
Best forFull-service and fine dining restaurants; Bars and nightclubs; Pizza, delivery and takeout restaurants; Multi-unit restaurant groupsQuick service and fast casual restaurants taking online orders; Restaurants on several delivery apps; Food stands, small cafes and food trucks; Multi-store and high-volume restaurants
Pricing modelQuote onlySubscription per location
Starting priceNot publishedUSD 79 per location per month
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedMonthly plans renew monthly; hardware leases need 24 months
PlatformsWebWeb, iOS, Android
CountriesUnited StatesAustralia, Canada, United Kingdom, United States
LanguagesNot publishedNot published
Number of integrations834
CertificationsNot publishedCCPA, GDPR
Security practicesNot publishedNot published
FoundedNot publishedNot published
HeadquartersPensacola, United StatesLos Angeles, United States
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • DoorDash
  • DoorDash Drive
  • Grubhub
  • Slice
  • Uber Eats

Named only by OrderCounter

  • Avalon Payroll Services
  • DBC Technologies
  • ScheduleGofer

Named only by Otter

  • 7shifts
  • ChowNow
  • Clover
  • Deputy
  • Epos Now
  • ezCater
  • Flipdish
  • GoTab
  • Homebase
  • Hungry Panda
  • Lavu
  • Lightspeed
and 17 more
  • Loyverse
  • MarketMan
  • Micros
  • Order with Google
  • Brink
  • POSitouch
  • Postmates
  • Restaurant365
  • Revel
  • Seamless
  • Shift4
  • Shipday
  • Skip the Dishes
  • Square
  • Squirrel Systems
  • Stripe
  • Toast

Which to choose

OrderCounter

Choose OrderCounter if you fit its listed audience: Full-service and fine dining restaurants; Bars and nightclubs; Pizza, delivery and takeout restaurants.

Otter

Choose Otter if you are in one of these groups: Quick service and fast casual restaurants taking online orders; Restaurants on several delivery apps; Food stands, small cafes and food trucks.

What we could not confirm

OrderCounter

  • Any price, contract term or free trial
  • Founding year, legal entity, team size and funding
  • Named customers
  • Native app names and stores
  • Countries served
  • Security and payment certifications

Otter

  • Base prices of the Lite and Standard order-aggregation plans (the details page lists features but not the plan prices)
  • Enterprise or multi-location pricing (the site offers a quote)
  • Founding year, founders, funding and parent company: the site has no About page and states none of these
  • Employee count
  • Full list of countries and which integrations work in which country; the vendor's own customer claims differ (100,000+ restaurants on the homepage, 275k+ customers and 40+ countries on the why-otter page)
  • Interface languages of the product (the marketing site has Spanish, French and Portuguese versions)
  • Security certifications such as SOC 2 or PCI level
  • Free trial or free plan
  • Whether Otter is owned by or affiliated with another company: the legal terms mention affiliates but name none

Go further

OrderCounter profileOtter profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Otter, reviewed 29 September 2026

  1. Homepage: positioning, pricing bundles, comparison, claimshttps://www.tryotter.com
  2. POS bundle prices, processing fees, hardware termshttps://www.tryotter.com/pricing
  3. Order aggregation plan details, add-on prices, hardware priceshttps://www.tryotter.com/pricing-details-aggregate
  4. Integration partner listhttps://www.tryotter.com/integrations
  5. POS product pagehttps://www.tryotter.com/products/otterpos
  6. Order Managerhttps://www.tryotter.com/products/order-management
  7. Kitchen displayhttps://www.tryotter.com/products/kds
  8. Kioskhttps://www.tryotter.com/products/kiosk
  9. Online orderinghttps://www.tryotter.com/products/online-ordering
  10. Cateringhttps://www.tryotter.com/products/catering
  11. Menu managementhttps://www.tryotter.com/products/menu-management
  12. Loyaltyhttps://www.tryotter.com/products/loyalty
  13. Marketing automationhttps://www.tryotter.com/products/marketing
  14. Ratings and reviewshttps://www.tryotter.com/products/ratings-and-reviews
  15. Financialshttps://www.tryotter.com/products/financials
  16. Analyticshttps://www.tryotter.com/products/analytics
  17. Live alertshttps://www.tryotter.com/products/live-alerts
  18. Website builderhttps://www.tryotter.com/products/website-builder
  19. Virtual brandshttps://www.tryotter.com/products/virtual-brands
  20. Inventory Savings cash backhttps://www.tryotter.com/products/inventory-savings
  21. Otter Go apphttps://www.tryotter.com/products/app
  22. Company claims, customer nameshttps://www.tryotter.com/why-otter
  23. FAQ topicshttps://www.tryotter.com/faq
  24. Legal terms by regionhttps://www.tryotter.com/legal
  25. Legal entity, billing and cancellation termshttps://www.tryotter.com/legal/tech-services
  26. Legal entity and Los Angeles addresshttps://www.tryotter.com/legal/privacy-policy
  27. Page discovery; UK and Australian site versionshttps://www.tryotter.com/sitemap.xml