Aloha POS

Aloha is the restaurant point-of-sale software from NCR Voyix, sold as cloud-connected POS for quick-service, fast-casual, casual and fine-dining restaurants. It covers table and mobile ordering, kitchen routing, payments, digital ordering, loyalty, inventory, labour and scheduling, with central menu control for multi-location operators. NCR Voyix sells it through sales and partners rather than with published prices.

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Best for
Quick-service and fast-casual chains, Casual and fine-dining restaurants
Pricing
Quote only
Runs on
Web

Who it is for

  • Quick-service and fast-casual chains

    Supports high-volume transactions, drive-thru, kiosks and digital ordering with menus managed centrally.

  • Casual and fine-dining restaurants

    Table, tab and check management, tableside mobile ordering and kitchen workflows for table service.

  • Multi-location and large restaurant groups

    Menu updates, configuration and reporting are managed centrally and pushed to locations; the vendor says its Aloha Next operations tools suit one restaurant or thousands.

What it does

  • Restaurant POS

    Handles pizza and wings, forced and nested modifiers, multi-tier check splitting and multiple revenue centres.

  • Mobile POS

    Staff take orders and payments tableside or on the line, and items go straight to the kitchen.

  • Offline operation

    The vendor says in-store operations continue during connectivity problems, with built-in redundancy to reduce transaction loss.

  • Table, tab and check management

    Manage tables and tabs and transfer checks between staff.

  • Integrated payments

    EMV chip, magstripe and NFC/contactless payments including Apple Pay and Google Wallet, with point-to-point encryption and inline tipping.

  • Central menu management

    Create, review, schedule and publish menus across dine-in, takeout, online, kiosk, mobile and supported third-party delivery channels, with channel and time-of-day pricing.

  • Digital ordering

    First-party online ordering for pickup, curbside and delivery, connected to menus, loyalty and payments.

  • Kitchen production

    Routes in-store, digital and off-premise orders into one kitchen workflow.

  • Payments platform

    Unified gateway and processing for in-person, drive-thru, pay-at-table, kiosk, mobile and online, with tokenisation and fraud controls.

  • Loyalty and marketing

    Aloha Consumer Marketing offers a customer data platform, loyalty management, offers and communications.

  • Reporting

    Drill-down reporting with regularly updated data.

  • Inventory

    Raw items and units, invoice image capture and price-variance analysis.

  • Labour management

    Labour costs by role, shift and location, and configurable compliance rules and reports.

  • Scheduling

    Create and publish schedules using historical net sales, with mobile schedules for staff.

  • Data sharing

    Delivers sales, check and item-level data to data warehouses and analytics tools (Voyix Data Sharing).

  • Modifier panel and split by item

    Aloha Cloud 6.16 added a single-screen modifier panel and item-level check splitting.

Pricing

Pricing model
Quote only

NCR Voyix publishes no prices for Aloha; the pages direct buyers to get in touch with sales.

Where and how it runs

Languages
English, Japanese
Platforms
Web
Hardware
NCR Voyix sells POS terminals (release notes mention the AX5 terminal), self-checkout hardware, payment devices, kitchen hardware and peripherals, and mobile ordering devices.

NCR Voyix says it serves customers in 35 countries; the list is not published on the vendor's site.

The company

Company
NCR Voyix Corporation
Headquarters
Atlanta, United States
Customers named by the vendor
Salad and Go

Security and support

Security and compliance
Point-to-point encryption and tokenisation for card data
Support
Support and a contact page for restaurant customers are linked from the site, and a services team covers deployment and managed services.

Listing details

Vendor
NCR Voyix
Built for
Hotel F&B, Restaurants
Focus
Food-specific
Status
Active
Website
ncrvoyix.com

Alternatives to Aloha POS

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  • Oracle MICROS Simphony

    Simphony is Oracle's cloud point-of-sale platform for restaurants.

    Listed as best for: Quick service and fast casual chains; Table service restaurants.

  • Qu POS

    Qu is a cloud restaurant point of sale and ordering platform for large quick-service and fast-casual chains.

    Listed as best for: Enterprise QSR and fast-casual chains; Franchise and multi-brand operators.

  • Innovorder

    Innovorder is a French suite for restaurants that combines a NF 525 certified cash register, self-order kiosks, online ordering, table ordering, kitchen and customer screens, loyalty and a back office.

    Listed as best for: Fast food, food court and franchise restaurants; Contract catering (companies, schools, hospitals, administrations).

  • MenuSifu

    MenuSifu is a US restaurant point-of-sale platform with its own POS terminals, handhelds, kiosks and kitchen screens, plus online ordering, loyalty, delivery integration and reporting.

    Listed as best for: New restaurants wanting a low-cost start; Quick-service and full-service restaurants.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, licence model or contract term
  • Named integrations (delivery, accounting, payroll, reservations)
  • Countries where Aloha is sold (only a count of 35 for NCR Voyix overall)
  • Native mobile apps and app store listings
  • Whether Aloha is suited to single small restaurants (positioning stresses enterprise and multi-location)
  • Funding, employee count and founding date of the Aloha product
  • Support hours and channels
  • Security certifications beyond the encryption and tokenisation statements