Oracle MICROS Simphony

Simphony is Oracle's cloud point-of-sale platform for restaurants. It covers ordering, payments, kitchen display, kiosks, menu management, labour scheduling and reporting, and runs on Oracle's MICROS hardware. Oracle sells it to operators from single cafes to global chains, stadiums and theme parks, and says it works with more than 200 integration partners.

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Best for
Quick service and fast casual chains, Table service restaurants
Pricing
Quote only
Runs on
Web

Who it is for

  • Quick service and fast casual chains

    Oracle lists mobile ordering, drive-through integrations, kiosks and real-time reporting for high-volume counter and drive-through service.

  • Table service restaurants

    Includes table management, reservations and waitlists, and tablet POS for tableside ordering.

  • Large or international groups

    Oracle says it serves venues in 180 countries and supports multiple languages and currencies from one platform.

  • Cafes and single-location restaurants

    Oracle says the platform fits everything from a local coffee shop to a global chain.

What it does

  • Cloud POS with offline mode

    Cloud-based point of sale that Oracle says keeps working offline and is supported around the clock.

  • Menu management

    Update menu items, pricing, ingredients and availability by channel across POS devices, digital menu screens, websites and mobile apps from one place.

  • Mobile order and pay

    Online and mobile ordering through a custom front end, an ordering widget or templates, with connections to delivery platforms.

  • Self-service kiosks

    Kiosks whose prices, menu options, images and allergen data are managed from a single source.

  • Table management, reservations and waitlists

    Real-time table management, and reservation and waitlist tools for hosting staff.

  • Oracle Payments

    Built-in payment processing for cards, Apple Pay, Samsung Wallet and Google Pay; Oracle says fees are fixed and terms are month to month.

  • Kitchen display system

    Oracle Hospitality KDS gathers orders from waitstaff, kiosks, drive-through, web, mobile and delivery platforms onto touchscreens and bump boards.

  • Loyalty and engagement

    CrowdTwist loyalty and engagement tools that Oracle says come integrated with Simphony.

  • Labour management and scheduling

    Shift management using forecasting and employee data, plus onboarding, training and time-off requests.

  • Frontline Manager

    Web-based app for managers to control menu items, pricing and promotions from any device, at corporate or property level.

  • Reporting and analytics

    Real-time KPI reports, automated report distribution, mobile alerts, and a business intelligence API for accounting, inventory or scheduling tools.

  • Multi-language and multi-currency

    Supports several languages and currencies for operators working in more than one country.

Pricing

Pricing model
Quote only

Oracle publishes no Simphony software prices; the page mentions monthly pricing plans and points to sales and a demo request. Oracle advertises POS hardware for $1 with no strings attached, and says payment processing fees are fixed with month-to-month terms.

How it compares

Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 4 integrations. The median in this category is 8.
  • Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.

Works with

Loyalty
CrowdTwist
Other
Oracle Hospitality Kitchen Display SystemsOracle Analytics Cloud
Payments
Oracle Payments

Oracle says Simphony has more than 200 integration partners and validated integrations with all major delivery platforms, but the page names none of them.

Where and how it runs

Platforms
Web
Hardware
Runs on Oracle MICROS hardware: Workstation 8 (14-inch touchscreen), Workstation 6 and the Tablet 700 Series mobile tablet with card reader, plus self-service kiosks. Oracle advertises the hardware at $1.

Oracle says Simphony serves restaurants across 180 countries but does not list them.

The company

Company
Oracle Corporation
Team size
141,000 (Oracle group, per Oracle)
Customers named by the vendor
BurgerFi, Outback Steakhouse Australia

Security and support

Security and compliance
Oracle Payment Cloud Service: PCI DSS compliant with end-to-end encryption
Support
Oracle states 24/7 support for Simphony and a single support team when it is also the payment processor.

Listing details

Vendor
Oracle
Headquarters
United States
Built for
Bars, Hotel F&B, Restaurants
Focus
Food-specific
Status
Active
Website
oracle.com

Alternatives to Oracle MICROS Simphony

See all 276 in Restaurant POS
  • Aloha POS

    Aloha is the restaurant point-of-sale software from NCR Voyix, sold as cloud-connected POS for quick-service, fast-casual, casual and fine-dining restaurants.

    Listed as best for: Quick-service and fast-casual chains; Casual and fine-dining restaurants.

  • Restomax

    Restomax is a Belgian point-of-sale ecosystem for restaurants and quick-service outlets.

    Runs on Web, iOS and Android, against Web for Oracle MICROS Simphony.

  • Onslip

    Onslip is a Swedish cloud POS system for restaurants, cafes, food trucks, bakeries and other small businesses that sell over the counter.

    Runs on Web, iOS and Android, against Web for Oracle MICROS Simphony.

  • Winston POS

    Winston POS is a cloud restaurant point-of-sale system that runs on Windows, iOS and Android, works with any payment processor, and keeps taking orders and card payments offline.

    Runs on Web, iOS, Android and Windows, against Web for Oracle MICROS Simphony.

What we could not confirm

These points were not confirmed when this page was written.

  • Software price or plan tiers (Oracle publishes none)
  • Contract minimum term and renewal for the POS software
  • Names of the 200+ integration partners and delivery platforms
  • List of the 180 countries and supported interface languages
  • Oracle headquarters city, founding year and registration details (not on the vendor's site)
  • Whether Simphony has iOS or Android apps
  • Security certifications beyond PCI DSS for Oracle Payment Cloud Service
  • Date and terms of Oracle's ownership of the MICROS brand (not stated on the vendor's site)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page: features, hardware, industries, integrationshttps://www.oracle.com/food-beverage/restaurant-pos-systems/simphony-pos/
  2. Tablet hardware, $1 hardware offer, customer quotehttps://www.oracle.com/food-beverage/restaurant-pos-systems/pos-hardware/oracle-micros-tablet/
  3. Workstation 8 hardwarehttps://www.oracle.com/food-beverage/restaurant-pos-systems/pos-hardware/oracle-micros-workstation-8/
  4. Payments: fees, terms, securityhttps://www.oracle.com/food-beverage/restaurant-pos-systems/payment-processing/
  5. Oracle company facts: employees, revenuehttps://www.oracle.com/corporate/