Oracle MICROS Simphony
Simphony is Oracle's cloud point-of-sale platform for restaurants. It covers ordering, payments, kitchen display, kiosks, menu management, labour scheduling and reporting, and runs on Oracle's MICROS hardware. Oracle sells it to operators from single cafes to global chains, stadiums and theme parks, and says it works with more than 200 integration partners.
Last reviewed
- Best for
- Quick service and fast casual chains, Table service restaurants
- Pricing
- Quote only
- Runs on
- Web
Who it is for
Quick service and fast casual chains
Oracle lists mobile ordering, drive-through integrations, kiosks and real-time reporting for high-volume counter and drive-through service.
Table service restaurants
Includes table management, reservations and waitlists, and tablet POS for tableside ordering.
Large or international groups
Oracle says it serves venues in 180 countries and supports multiple languages and currencies from one platform.
Cafes and single-location restaurants
Oracle says the platform fits everything from a local coffee shop to a global chain.
What it does
Cloud POS with offline mode
Cloud-based point of sale that Oracle says keeps working offline and is supported around the clock.
Menu management
Update menu items, pricing, ingredients and availability by channel across POS devices, digital menu screens, websites and mobile apps from one place.
Mobile order and pay
Online and mobile ordering through a custom front end, an ordering widget or templates, with connections to delivery platforms.
Self-service kiosks
Kiosks whose prices, menu options, images and allergen data are managed from a single source.
Table management, reservations and waitlists
Real-time table management, and reservation and waitlist tools for hosting staff.
Oracle Payments
Built-in payment processing for cards, Apple Pay, Samsung Wallet and Google Pay; Oracle says fees are fixed and terms are month to month.
Kitchen display system
Oracle Hospitality KDS gathers orders from waitstaff, kiosks, drive-through, web, mobile and delivery platforms onto touchscreens and bump boards.
Loyalty and engagement
CrowdTwist loyalty and engagement tools that Oracle says come integrated with Simphony.
Labour management and scheduling
Shift management using forecasting and employee data, plus onboarding, training and time-off requests.
Frontline Manager
Web-based app for managers to control menu items, pricing and promotions from any device, at corporate or property level.
Reporting and analytics
Real-time KPI reports, automated report distribution, mobile alerts, and a business intelligence API for accounting, inventory or scheduling tools.
Multi-language and multi-currency
Supports several languages and currencies for operators working in more than one country.
Pricing
- Pricing model
- Quote only
Oracle publishes no Simphony software prices; the page mentions monthly pricing plans and points to sales and a demo request. Oracle advertises POS hardware for $1 with no strings attached, and says payment processing fees are fixed with month-to-month terms.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 4 integrations. The median in this category is 8.
- Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.
Works with
- Loyalty
- CrowdTwist
- Other
- Oracle Hospitality Kitchen Display SystemsOracle Analytics Cloud
- Payments
- Oracle Payments
Oracle says Simphony has more than 200 integration partners and validated integrations with all major delivery platforms, but the page names none of them.
Where and how it runs
- Platforms
- Web
- Hardware
- Runs on Oracle MICROS hardware: Workstation 8 (14-inch touchscreen), Workstation 6 and the Tablet 700 Series mobile tablet with card reader, plus self-service kiosks. Oracle advertises the hardware at $1.
Oracle says Simphony serves restaurants across 180 countries but does not list them.
The company
- Company
- Oracle Corporation
- Team size
- 141,000 (Oracle group, per Oracle)
- Customers named by the vendor
- BurgerFi, Outback Steakhouse Australia
Security and support
- Security and compliance
- Oracle Payment Cloud Service: PCI DSS compliant with end-to-end encryption
- Support
- Oracle states 24/7 support for Simphony and a single support team when it is also the payment processor.
Listing details
- Vendor
- Oracle
- Headquarters
- United States
- Built for
- Bars, Hotel F&B, Restaurants
- Focus
- Food-specific
- Status
- Active
- Website
- oracle.com
- Also listed in
- Quick Service & Drive-Thru POS
Alternatives to Oracle MICROS Simphony
See all 276 in Restaurant POSAloha POS
Aloha is the restaurant point-of-sale software from NCR Voyix, sold as cloud-connected POS for quick-service, fast-casual, casual and fine-dining restaurants.
Listed as best for: Quick-service and fast-casual chains; Casual and fine-dining restaurants.
Restomax
Restomax is a Belgian point-of-sale ecosystem for restaurants and quick-service outlets.
Runs on Web, iOS and Android, against Web for Oracle MICROS Simphony.
Onslip
Onslip is a Swedish cloud POS system for restaurants, cafes, food trucks, bakeries and other small businesses that sell over the counter.
Runs on Web, iOS and Android, against Web for Oracle MICROS Simphony.
Winston POS
Winston POS is a cloud restaurant point-of-sale system that runs on Windows, iOS and Android, works with any payment processor, and keeps taking orders and card payments offline.
Runs on Web, iOS, Android and Windows, against Web for Oracle MICROS Simphony.
Compare Oracle MICROS Simphony
Side-by-side tables built from the same profile data.
- Oracle MICROS Simphony vs Aloha POS
- Oracle MICROS Simphony vs ICG Software
- Oracle MICROS Simphony vs Onslip
- Oracle MICROS Simphony vs Qu POS
- Oracle MICROS Simphony vs Restomax
- Oracle MICROS Simphony vs Winston POS
- Oracle MICROS Simphony vs Aloha POS vs Qu POS
- Oracle MICROS Simphony vs Aloha POS vs Innovorder vs Qu POS
What we could not confirm
These points were not confirmed when this page was written.
- Software price or plan tiers (Oracle publishes none)
- Contract minimum term and renewal for the POS software
- Names of the 200+ integration partners and delivery platforms
- List of the 180 countries and supported interface languages
- Oracle headquarters city, founding year and registration details (not on the vendor's site)
- Whether Simphony has iOS or Android apps
- Security certifications beyond PCI DSS for Oracle Payment Cloud Service
- Date and terms of Oracle's ownership of the MICROS brand (not stated on the vendor's site)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Product page: features, hardware, industries, integrationshttps://www.oracle.com/food-beverage/restaurant-pos-systems/simphony-pos/
- Tablet hardware, $1 hardware offer, customer quotehttps://www.oracle.com/food-beverage/restaurant-pos-systems/pos-hardware/oracle-micros-tablet/
- Workstation 8 hardwarehttps://www.oracle.com/food-beverage/restaurant-pos-systems/pos-hardware/oracle-micros-workstation-8/
- Payments: fees, terms, securityhttps://www.oracle.com/food-beverage/restaurant-pos-systems/payment-processing/
- Oracle company facts: employees, revenuehttps://www.oracle.com/corporate/