Civica Catering Management

Civica Catering Management (formerly Saffron) is cloud software for caterers that covers menu and recipe planning, procurement and stock control, allergen and nutrition tracking, and reporting. It is sold to contract caterers, local authorities, schools and academy trusts, NHS trusts and other healthcare and foodservice providers, and links to Civica's cashless catering and patient meal ordering products.

Formerly Saffron.

Last reviewed

Visit website
Best for
Contract caterers, Local authority and school catering
Pricing
Quote only
Runs on
Web

Who it is for

  • Contract caterers

    Procurement, dynamic menu planning and sales visibility across many sites and contracts.

  • Local authority and school catering

    Nutritional data against menus, allergen management and pre-order and parental payments through the linked cashless product.

  • Hospital and care catering

    Electronic meal ordering and analytics for NHS trusts, private hospitals, care homes and day centres.

What it does

  • Menu and recipe management

    Controls stock items, recipes and menu cycles with nutritional and allergen checks.

  • Dynamic Menu Planner

    Updates menus using real-time stock data to reduce waste.

  • Procurement and stock control

    Automated ordering, real-time stock tracking and EDI links to suppliers.

  • Paperless Kitchen

    Tablet or mobile handling of compliance, stock takes and temperature checks instead of paper forms.

  • Allergen and nutrition tracking

    Tracks allergens and nutrition for menus, with a consumer-facing Wellbeing Portal.

  • CO2 and food waste tracking

    Reports carbon value and waste to support sustainability targets.

  • Reporting and analytics

    Operational, financial and KPI reports fed by dynamic trading updates.

  • Electronic meal ordering (healthcare)

    Patient meal ordering for hospitals and care settings, with a Bedside app.

  • Roles and permissions

    Multiple simultaneous users with configurable roles.

Pricing

Pricing model
Quote only

No prices are published; the page offers a demo booking. It mentions a pricing model that rewards growth for contract caterers and councils.

How it compares

Compared with the 23 products in School, Hospital & Contract Food Service that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 3 integrations. The median in this category is 2.
  • Lists Web only. Among the 23 products in this category that state their platforms, 10 list an iOS app and 8 list an Android app.

Works with

Payments
Civica Cashless Catering
Point of sale
EPOS systems
Suppliers
Supplier EDI

Finance and MIS integrations are mentioned without named products.

Where and how it runs

Customers in
United Kingdom
Platforms
Web
Hardware
None stated; the vendor says no on-site servers are needed and tasks can be done on tablet or mobile.

Inferred from UK councils and NHS references and the en-gb site; the vendor does not state where the product is sold.

The company

Other offices
Altrincham, Belfast, Bristol, Dudley
Customers named by the vendor
North Lincolnshire Council, Lancashire County Council

Security and support

Security and compliance
GDPR support and audit trails
Support
Customers are pointed to a Civica Support Center.

Listing details

Vendor
Civica
Headquarters
United Kingdom
Built for
Catering, Restaurants
Focus
Food-specific
Status
Rebranded
Website
civica.com

Alternatives to Civica Catering Management

See all 26 in School, Hospital & Contract Food Service

  • Delegate Foodservice Software

    Delegate is foodservice software from Delegate Technology GmbH of Vienna for institutional catering.

    Runs on Web, iOS and Android, against Web for Civica Catering Management.

  • Cypad

    Cypad is a cloud catering management suite sold by ParentPay Group for school and college caterers, councils and multi-academy trusts.

    Names 2 integrations, against 3 for Civica Catering Management.

  • VMC Cashless Catering

    VMC (UK) Ltd builds and installs cashless payment and EPOS systems for catering, and this page covers its education offer for schools, colleges and universities.

    Runs on Web, iOS and Android, against Web for Civica Catering Management.

  • MealSuite

    MealSuite is foodservice software for senior living and healthcare communities.

    Names 18 integrations, against 3 for Civica Catering Management.

Compare Civica Catering Management

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price
  • Contract terms
  • Named integrations
  • Ownership of Civica
  • Headquarters
  • Security certifications
  • Which countries outside the UK it is sold in

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page, FAQ, sectorshttps://www.civica.com/en-gb/product-pages/catering-management-software/
  2. Companyhttps://www.civica.com/en-gb/about-us/
  3. Officeshttps://www.civica.com/en-gb/about-us/office-locations/