Delegate Foodservice Software

Delegate is foodservice software from Delegate Technology GmbH of Vienna for institutional catering. Its Patients Service product handles menu ordering, diets and allergens, production, purchasing and inventory for hospitals and senior living homes, and Delegate Foodservice covers staff canteens and contract caterers. It is sold to large operators and hospital networks, with cloud or on-premises operation.

Last reviewed

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Home page of Delegate Foodservice Software's website
Delegate Foodservice Software's website on 30 September 2026
Best for
Hospitals and hospital networks, Senior living and nursing homes
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Hospitals and hospital networks

    Patient meal ordering with diet and allergy checks, a central database across sites, and an HL7 interface to the hospital information system or patient record.

  • Senior living and nursing homes

    Meal ordering, food intake logging and production for residents, also offered as a hosted service through a partner.

  • Contract caterers

    One database serving business and industry, healthcare and education customers, with recipes and suppliers switched on per customer.

  • Staff canteens and central kitchens

    Purchasing, inventory, recipes, menu planning and central production for canteens of any size.

Less suited to: Independent restaurants: the vendor positions the software for operators serving hundreds to tens of thousands of meals a day.

What it does

  • Menu and meal ordering

    Patients order at bedside terminals or on mobile devices, online or offline, and staff can order per patient or per ward; options are filtered by diet and dislikes.

  • Diet and allergy management

    Ensures meals follow diet rules and allergy information, using data from the hospital record.

  • Hospital record interface

    An HL7 interface passes patient data, room occupancy, diets and allergens, and returns malnutrition scores and intake.

  • Purchasing and supplier integration

    Stock-based or forecast-based ordering with electronic catalogues, orders, delivery notes and invoices through EDI partners.

  • Inventory management

    Tracks stock across kitchens and supports paper, mobile and fully electronic processes.

  • Recipes and nutrition

    Recipe management with cost, nutrient, allergen and additive calculation per location.

  • Menu planning

    Plans meal offers that link to POS, digital signage and forecast-based ordering.

  • Central production

    Supports production from a few pre-produced items for satellite kitchens to near-industrial central units, including batch tracking.

  • Room service and tray service

    Supports tray service, room service with kitchen display and bulk delivery to service units.

  • Invoicing and accounting transfer

    Transfers credit and debit notes, stock, cost of sales and master data to accounting systems.

  • Multi-customer contract catering

    Activates recipes and suppliers per customer or concept within one database.

  • Food waste reduction

    Order quantity forecasting and post-calculation reports aimed at reducing waste and cost.

Pricing

Pricing model
Quote only

No prices are published. The site offers demo requests only. The senior living page mentions a small licence fee for clients of a partner, without an amount.

How it compares

Compared with the 23 products in School, Hospital & Contract Food Service that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 4 integrations. The median in this category is 2.
  • One of 10 products in this category with an iOS app. One of 8 products in this category with an Android app. 23 products in this category state their platforms.
  • The category's 10 most-named integration partners are PowerSchool, Aeries, DATEV, Skyward, Sysco, US Foods, Account Tree, ACEware Systems, Active Directory, Aeries SIS. Of these, this product's listing names DATEV.

Works with

Accounting
SAPDATEV
Suppliers
UnifiedpostEDITEL

The vendor also says it integrates with POS systems, digital signage, warehouse and catering management systems and hospital information systems over HL7, without naming products.

Where and how it runs

Available in
Austria, Germany, Switzerland, United States, Canada, Australia, New Zealand, Netherlands
Languages
English, German
Platforms
Web, iOS, Android
Hardware
Bedside terminals, laptops, tablets and phones (Android and iOS) for meal ordering, online or offline.

From the vendor legal notice, which lists regional entities and a partner in BeNeLux; the company page says it operates on three continents.

The company

Company
Delegate Technology GmbH
Registration
Commercial Court Vienna, FN 74139 d
Founded
1990
Headquarters
Vienna, Austria
Other offices
Towson, USA (Delegate Healthcare Solutions LLC), Melbourne, Australia (Delegate Software Australia Pty Ltd)
Team size
More than 80
Customers named by the vendor
BMW, Mensa, Sodexo, Trinity Health, VW

Security and support

Support
The site lists contact by phone and email and a services page; cloud services are provided in all regions or the software can run on premises.

Listing details

Vendor
Delegate Group
Built for
Contract food service
Focus
Food-specific
Status
Active
Website
delegate-group.com

Alternatives to Delegate Foodservice Software

See all 26 in School, Hospital & Contract Food Service

  • MealSuite

    MealSuite is foodservice software for senior living and healthcare communities.

    Runs on Web, against Web, iOS and Android for Delegate Foodservice Software.

  • Caterklick

    Caterklick is German planning and operations software for caterers that supply meals to nurseries (Kitas) and schools.

    Runs on Web, against Web, iOS and Android for Delegate Foodservice Software.

  • Illumia (formerly CBORD)

    Illumia is the new name of the company formed from Transact and CBORD, now sold under one brand.

    Runs on Web, against Web, iOS and Android for Delegate Foodservice Software.

  • Civica Catering Management

    Civica Catering Management (formerly Saffron) is cloud software for caterers that covers menu and recipe planning, procurement and stock control, allergen and nutrition tracking, and reporting.

    Runs on Web, against Web, iOS and Android for Delegate Foodservice Software.

Compare Delegate Foodservice Software

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Pricing and contract terms
  • Security certifications
  • Funding
  • Interface languages beyond English and German
  • Which POS systems and hospital records systems are supported
  • Number of customers

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Healthcare pagehttps://delegate-group.com/markets/healthcare
  2. Company factshttps://delegate-group.com/the-company
  3. Patients Servicehttps://delegate-group.com/products/patients-service
  4. Foodservice product and customer logoshttps://delegate-group.com/products/food-service
  5. ERP and integrationshttps://delegate-group.com/key-functionalities/enterprise-resource-planning
  6. Menu ordering and HL7https://delegate-group.com/key-functionalities/menu-ordering-system
  7. Senior livinghttps://delegate-group.com/markets/seniorliving
  8. Contract cateringhttps://delegate-group.com/markets/contract-catering
  9. Legal entitieshttps://delegate-group.com/legal-notice
  10. Managementhttps://delegate-group.com/management