Illumia (formerly CBORD)

Illumia is the new name of the company formed from Transact and CBORD, now sold under one brand. For food service it offers cloud software for menu planning, nutrition and allergen information, production, inventory and meal ordering, plus campus and hospital payments, retail point of sale and ID cards. It is sold to universities, hospitals, senior living, K-12 and corporate dining operators.

cbord.com redirects to illumiatech.com

Last reviewed

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Best for
University dining programs, Hospitals and health systems
Pricing
Quote only
Runs on
Web

Who it is for

  • University dining programs

    Connects menu planning, production, nutrition and allergen data and retail dining points of sale across campus locations.

  • Hospitals and health systems

    Patient meal ordering tied to diet orders and electronic health records, plus cafeteria and gift shop payments.

  • Senior living communities

    Resident dining with personalised meal choices, recipe costing across levels of care and EHR connections.

What it does

  • Menu planning and recipe costing

    Manages menu changes and shows cost impact as recipes change for multiple levels of care in senior living.

  • Nutrition and allergen information

    Ties nutrition and allergen information to dining menus and keeps consistent recipes across dining halls, cafes and retail.

  • Diet order management for patients

    Handles multiple allergens, restrictions and texture modifications per patient, with diet order updates integrated with EHRs.

  • Patient and guest meal ordering

    Mobile, on-demand meal ordering for patients, and guest meals with flexible payment options.

  • Production planning and inventory

    Connects forecasting, procurement, food production and inventory, with floor stock management and patient tray tracking.

  • Production tallies and scaled recipes

    Uses production tallies, scaled recipes and ingredient substitutions to plan quantities and purchasing.

  • Cost, waste and sustainability reporting

    Gives visibility into food cost, usage and waste across dining locations, with data for sustainability reporting.

  • Retail point of sale and payments

    Supports POS, cashless payments, mobile ordering and self-service kiosks with centralised pricing, inventory and ordering.

  • Promotions, loyalty and digital menu boards

    Built-in support for promotions and loyalty programs and digital menu boards aligned with inventory and POS.

  • Campus integrated payments

    Handles tuition, payment plans, sponsor payments and refunds, with Ellucian Banner and Colleague integrations.

Pricing

Pricing model
Quote only

No prices are published on the vendor's site; the contact page invites a sales conversation.

How it compares

Compared with the 23 products in School, Hospital & Contract Food Service that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 4 integrations. The median in this category is 2.
  • Lists Web only. Among the 23 products in this category that state their platforms, 10 list an iOS app and 8 list an Android app.

Works with

Other
AllegionAssa AbloyEllucianGenea

Illumia says it works with more than 300 technology and integration partners; only the four featured partners are named in the page text. Its healthcare pages also mention EHR integrations without naming systems.

Where and how it runs

Customers in
United States, Canada, Ireland, India, Australia, New Zealand
Platforms
Web

Illumia states no country list. This is inferred from a University of New Brunswick case study, office addresses and Asia-Pacific support numbers on the contact page.

The company

Company
Illumia LLC
Registration
Name change filed in Delaware on 2026-03-03, effective 2026-04-30
Other offices
Scottsdale, AZ, Albany, NY, Ithaca, NY, Alpharetta, GA, Waco, TX, Limerick, Ireland, Chennai, India, Chatswood, Australia
Customers named by the vendor
Ohio University, Milwaukee Area Technical College, Lynn University, UCLA, Gonzaga University, Liberty University, University of Oklahoma, University of New Brunswick, Purdue University, Mercer University, Vanderbilt University

Security and support

Support
The contact page lists support lines for Transact Connect, the CBORD Hub, Asia-Pacific and Quickcharge.

Listing details

Vendor
Illumia
Headquarters
United States
Built for
Catering
Focus
Food-specific
Status
Rebranded
Website
illumiatech.com
Also listed in
Inventory ManagementRecipe Costing & Menu Engineering

Alternatives to Illumia (formerly CBORD)

See all 26 in School, Hospital & Contract Food Service

  • MealSuite

    MealSuite is foodservice software for senior living and healthcare communities.

    Names 18 integrations, against 4 for Illumia (formerly CBORD).

  • Computrition

    Computrition sells foodservice and nutrition software to hospitals, health systems and military dining operations in North America.

    Names 3 integrations, against 4 for Illumia (formerly CBORD).

  • CBORD

    CBORD is food and nutrition service software for hospitals, campus dining, senior living and corporate dining.

    Names 6 integrations, against 4 for Illumia (formerly CBORD).

  • Delegate Foodservice Software

    Delegate is foodservice software from Delegate Technology GmbH of Vienna for institutional catering.

    Runs on Web, iOS and Android, against Web for Illumia (formerly CBORD).

Compare Illumia (formerly CBORD)

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Pricing and contract terms
  • Founding year and headquarters of the combined company (CBORD founding not stated)
  • Security certifications (trust center is on a separate domain)
  • Interface languages
  • Hardware requirements
  • Full partner list
  • Current CEO: the about page quotes Greg Brown as CEO while the leadership page lists Laura Newell-McLaughlin, so no CEO is stated

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. homehttps://illumiatech.com
  2. /abouthttps://illumiatech.com/about
  3. /about/becoming-illumiahttps://illumiatech.com/about/becoming-illumia
  4. /solutions/higher-education/food-nutrition-dining-serviceshttps://illumiatech.com/solutions/higher-education/food-nutrition-dining-services
  5. /solutions/healthcare/food-nutrition-dining-serviceshttps://illumiatech.com/solutions/healthcare/food-nutrition-dining-services
  6. /solutions/senior-living/food-nutrition-dining-serviceshttps://illumiatech.com/solutions/senior-living/food-nutrition-dining-services
  7. /solutions/healthcare/commercehttps://illumiatech.com/solutions/healthcare/commerce
  8. /partnershttps://illumiatech.com/partners
  9. /partners/ellucianhttps://illumiatech.com/partners/ellucian
  10. /resources/case-studieshttps://illumiatech.com/resources/case-studies
  11. /contact-ushttps://illumiatech.com/contact-us