DicksonOne
DicksonOne is cloud software from Dickson for remote monitoring of temperature, humidity and differential pressure. Dickson's Wi-Fi, LoRaWAN and Bluetooth data loggers send readings to a dashboard with alarms by SMS, phone and email, scheduled reports and a mobile app. It is sold to regulated industries including food and beverage, healthcare and pharmaceutical, from a single freezer to global networks.
Last reviewed
- Best for
- Food and beverage producers and distributors, Multi-site cold storage and cold chain
- Pricing
- Quote only
- Runs on
- Web, iOS, Android
Who it is for
Food and beverage producers and distributors
Dickson lists food and beverage as an industry and pitches monitoring across processing, transport and storage for FSMA and HACCP compliance.
Multi-site cold storage and cold chain
Monitors hundreds of sites from one platform and enforces procedures centrally, per the vendor.
Regulated environments needing audit records
The vendor says DicksonOne complies with FDA 21 CFR Part 11 guidelines for electronic records.
What it does
Central monitoring dashboard
One screen shows all devices, which need attention and how they are performing.
Temperature, humidity and pressure monitoring
Monitors temperature, humidity and differential pressure from Dickson data loggers.
Multi-channel alarms
Notifies people by SMS, phone call, email and audible alarms for excursions, high or low readings, device failures and disconnects.
Alarm templates and comments
Applies alarm conditions to many devices at once and lets users comment on and take ownership of alarms.
Automated and on-demand reports
Schedules report delivery, pulls one-off reports for audits and exports data to CSV.
Granular user permissions
Controls who can see and change which information.
Bulk device configuration
Manages and configures devices consistently, with bulk changes and over-the-air firmware updates on supported loggers.
Mobile app
View real-time and historical data and respond to SMS or voice notifications from a phone.
FDA 21 CFR Part 11 alignment
The vendor states DicksonOne complies with FDA 21 CFR Part 11 guidelines on data integrity.
Pricing
- Pricing model
- Quote only
No software price is published. The product page directs visitors to request a demo or contact a specialist, and the site offers a request-a-quote option. Data loggers and services are sold separately.
Where and how it runs
- Customers in
- United States, France, Malaysia
- Platforms
- Web, iOS, Android
- Apps
- DicksonOne: Mobile monitoring, alerts and historical data
- Hardware
- Works with Dickson data loggers such as the Cobalt X and Cobalt XS (LoRaWAN, Bluetooth or Wi-Fi), a touchscreen logger and battery-operated and display loggers. Loggers are sold by Dickson separately.
Dickson lists offices in these three countries and says it serves customers worldwide; no sales-country list is published.
The company
- Founded
- 1923
- Headquarters
- Addison, United States
- Other offices
- Montpellier, France, Petaling Jaya, Malaysia
- Founders
- Hunter A. Dickson
Security and support
- Security and compliance
- FDA 21 CFR Part 11 (vendor states DicksonOne complies with the guidelines), ISO 9001 certification (Dickson), A2LA certificate (Dickson)
- Support
- A support email and phone line appear on the login page. Dickson also sells a 24/7 Care plan with a dedicated hotline and other paid support tiers.
Listing details
- Vendor
- Dickson
- Built for
- Food manufacturing
- Focus
- General-purpose, used in food businesses
- Status
- Active
- Website
- dicksonone.com
- Also listed in
- Equipment Monitoring & Maintenance
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Listed as best for: Restaurants and foodservice kitchens; Food retail, commissaries and cold storage.
ConnectedFresh
ConnectedFresh is a wireless monitoring platform for food businesses.
Runs on Web, against Web, iOS and Android for DicksonOne.
Hawk Safety
Hawk Safety sells wireless temperature and humidity sensors together with a paperless food safety and checklist app.
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SmartSense by Digi
SmartSense by Digi is an IoT monitoring service that combines wireless temperature sensors, food probes, cellular gateways, a cloud dashboard and digital checklists to automate HACCP logging and equipment monitoring.
Runs on Web, against Web, iOS and Android for DicksonOne.
Compare DicksonOne
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Software subscription price and logger prices (quote based)
- Named integrations or API
- Contract term
- Customer names
- Employee count and legal entity name
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Login page, support contacthttps://www.dicksonone.com
- Product pagehttps://dicksondata.com/dicksonone
- Mobile apphttps://dicksondata.com/solutions/dicksonone-mobile
- Food and beverage usehttps://dicksondata.com/solutions/food-beverage
- Company historyhttps://dicksondata.com/about-us
- Officeshttps://dicksondata.com/locations
- Compliance backgroundhttps://dicksondata.com/fda-21-cfr-part-11
- Paid support tierhttps://dicksondata.com/services/24-7-care