DoorDash Storefront

DoorDash's direct online ordering product for restaurants, which the vendor's site now calls Online Ordering (part of its Commerce Platform). Restaurants add an ordering menu to their own website, Google profile or social pages; orders arrive in their POS and DoorDash's Dashers deliver them. The vendor says direct orders carry no commission.

Last reviewed

Visit website
Home page of DoorDash Storefront's website
DoorDash Storefront's website on 30 September 2026
Best for
Restaurants already on DoorDash Marketplace, Restaurants that want direct orders without their own drivers
Pricing
Percentage of sales
Runs on
Web

Who it is for

  • Restaurants already on DoorDash Marketplace

    The Marketplace menu syncs to the direct ordering page, and orders from both channels go to the same POS.

  • Restaurants that want direct orders without their own drivers

    Dashers handle delivery for website orders, and customers pay the delivery fee.

  • Restaurants without a website

    The vendor says it can build a website if the restaurant has none.

What it does

  • Ordering on your own channels

    Ordering menu placed on the restaurant's website, Google Business Profile or social pages in its own colours and branding.

  • Orders into your POS

    Each order lands in the restaurant's existing POS with no new hardware; the vendor says a setup specialist gets restaurants live the same day.

  • Delivery by Dashers

    Dashers pick up and deliver online orders, and customers track them from their phones.

  • Menu sync with Marketplace

    Menu changes made once appear on both the Marketplace listing and the direct ordering page.

  • Familiar checkout options

    Checkout supports saved cards, Apple Pay, Google Pay, Venmo and PayPal.

  • Branded website

    A search-optimised website built and hosted by DoorDash that links to Online Ordering.

  • Branded mobile app

    Custom-branded app with reordering and push notifications, offered in the wider Commerce Platform.

  • Cross-channel loyalty program

    One loyalty program across website, app, in-store and Marketplace, in the Commerce Platform.

  • Email and text marketing

    Automated and customisable email and text campaigns aimed at repeat orders, in the Commerce Platform.

  • Guest experience management

    Collects reviews and shows customer feedback in one place, in the Commerce Platform.

Pricing

Pricing model
Percentage of sales

The Online Ordering page says direct orders carry 0% commission; the restaurant pays standard payment processing fees and customers pay delivery fees. No fixed subscription price is given for the product itself. The separate Marketplace pricing page lists Basic, Plus and Premier commission plans (delivery 15%, 25%, 30%; pickup 6%) which apply to Marketplace orders, and says Online Ordering is included at no additional cost.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 4 integrations. The median in this category is 6.
  • Lists Web only. Among the 110 products in this category that state their platforms, 56 list an iOS app and 56 list an Android app.
  • The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Square, Toast.

Works with

Point of sale
ToastSquareQuOtter

The vendor says it works with more than 40 POS systems, including the four named.

Where and how it runs

Available in
United States, Canada, Australia, New Zealand
Languages
English, Spanish, French
Platforms
Web
Hardware
No new hardware; orders go to the restaurant's existing POS.

The merchant site has separate versions for these countries, and its contact page lists sales lines for the US, Canada and Australia. The vendor does not say which products are sold in which country.

The company

Founded
2013
Customers named by the vendor
Dulan's on Crenshaw, Shawarma Refuge, H&H Bagels, Johnny OX Pizzeria

Security and support

Support
Merchant support centre and a sales phone line Monday to Friday (US and Canada 855-554-5779, Australia 1800-717-576).

Listing details

Vendor
DoorDash
Headquarters
United States
Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
merchants.doordash.com

Alternatives to DoorDash Storefront

See all 185 in Online Ordering System
  • Mobi2Go

    Mobi2Go is now marketed as MOBI, a restaurant online ordering platform that also covers in-venue ordering, kiosks, loyalty, marketing and analytics.

    Runs on Web, iOS and Android, against Web for DoorDash Storefront.

  • Foodhub

    Foodhub is a UK takeaway ordering marketplace whose business arm, Foodhub for Business, sells restaurants a branded website and app, an EPOS, kiosks, kitchen displays, payments and delivery management.

    Runs on Web, iOS and Android, against Web for DoorDash Storefront.

  • Paytronix Order & Delivery

    Paytronix Order & Delivery is the online ordering part of the Paytronix guest engagement platform, sold to restaurants and convenience stores.

    Names 23 integrations, against 4 for DoorDash Storefront.

  • Deonde

    Deonde is a white-label online ordering and delivery platform.

    Runs on Web, iOS and Android, against Web for DoorDash Storefront.

What we could not confirm

These points were not confirmed when this page was written.

  • Any fixed subscription price for Online Ordering
  • Payment processing rate
  • Full list of supported POS systems
  • Headquarters city
  • Security certifications
  • Which countries sell Online Ordering

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product pagehttps://merchants.doordash.com/en-us/products/online-ordering
  2. Marketplace commission plans, localeshttps://merchants.doordash.com/en-us/pricing
  3. Commerce Platform bundlehttps://merchants.doordash.com/en-us/products/commerce-platform
  4. Branded websitehttps://merchants.doordash.com/en-us/products/branded-websites
  5. POS integration programmehttps://merchants.doordash.com/en-us/integrations
  6. Restaurant positioninghttps://merchants.doordash.com/en-us/business/restaurants
  7. Sales and support contactshttps://merchants.doordash.com/en-us/contact
  8. Company founding, listinghttps://about.doordash.com/en-us/company