FoodStorm

FoodStorm is an order management system for grocery perimeter counters: deli, bakery, catering, made-to-order food, custom cakes and floral. It combines online ordering, in-store kiosk and QR ordering, a kitchen display system, pickup management and reporting, and connects to grocery POS systems. It was founded in Australia as CaterXpress and has been part of Instacart since 2021.

Last reviewed

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Home page of FoodStorm's website
FoodStorm's website on 30 September 2026
Best for
Grocery stores and supermarket chains with deli, bakery or catering counters, Grocery holiday and event catering
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Grocery stores and supermarket chains with deli, bakery or catering counters

    Built for order-ahead and foodservice lines across many stores and departments, from single-store grocers to large chains.

  • Grocery holiday and event catering

    Holiday menu rules, pickup time slots and item quantity tracking across stores.

  • Delis, bakeries and markets

    The vendor's FAQ lists delis, bakeries, markets and general stores among the businesses it suits.

Less suited to: Restaurants that need a full POS, scheduling or inventory suite. The vendor describes FoodStorm as software for grocery perimeter counters.

What it does

  • Order management system (OMS)

    Central place to manage orders from every channel, production and menus across departments and stores.

  • White label e-commerce

    A branded online store for order-ahead and foodservice items, with upselling and multi-store management.

  • Self-ordering kiosk

    In-store branded kiosk with smart upselling, real-time menu management and optional payment terminal.

  • In-store mobile ordering

    Customers scan a QR code and order on their own device, with different menus per QR code.

  • Instacart marketplace integration

    Syncs the FoodStorm assortment to an Instacart app listing.

  • Caper Smart Cart ordering

    Lets in-store shoppers order deli, bakery and made-to-order items on Caper Smart Cart screens.

  • Kitchen display system (KDS)

    Touchscreen display with time-sorted orders, order status updates for customers and docket printer integration.

  • Pickup management

    Fetches orders by barcode scan, lets staff edit orders with a digital checklist and reconciles weights on weighted items.

  • Reports and production insights

    Departmental work orders, production logs, sales reports and forecasting.

  • Customer profiles and feedback

    Customer profiles with order history, abandoned cart notifications and a feedback tool.

  • Grocery POS integrations

    Passes data to grocery POS systems and supports central reconciliation and barcodes for catering and prepared foods.

  • Payment processing

    Accepts payments through Stripe.

Pricing

Pricing model
Quote only

FoodStorm publishes no prices; the site directs buyers to book a demo. Its FAQ says purchase includes all features configured to your needs, without extra modules.

Works with

Accounting
QuickBooksXero
Delivery
Instacart
Other
Caper Cart
Payments
Stripe
Point of sale
NCR StorelineToshiba SurePOS ACERORC

The FAQ also mentions marketing integrations including social media, Google Maps and others without naming them.

Where and how it runs

Platforms
Web, iOS, Android
Apps
FoodStorm mobile app: Mobile access to the order management system; the FAQ says it is on the App Store and Google Play.
Hardware
Runs in a browser on any internet-connected device. The KDS is touchscreen, pickup management works on tablets or handheld scanners, and the kiosk has an optional payment terminal.

The vendor does not list countries. Its story page says it started in Melbourne, Australia, expanded to the UK in 2010 and signed its first US grocery customer in 2015.

The company

Company
CaterXpress Pty Ltd
Founded
2007
Customers named by the vendor
Coborn's, DeCicco & Sons, New Seasons Market, Stew Leonard's, Uncle Giuseppe's

Security and support

Support
The vendor lists a customer success team, training, 24/7 in-house urgent support and a knowledge base, with setup in as little as 4 to 8 weeks.

Listing details

Headquarters
United States
Built for
Bakeries, Catering, Food retail
Focus
Food-specific
Status
Active
Website
foodstorm.com
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Compare FoodStorm

What we could not confirm

These points were not confirmed when this page was written.

  • Any price, plan or contract term
  • Free trial
  • Countries where the product is sold today
  • Headquarters and employee count
  • Security certifications (the product page has a Security section without detail)
  • Interface languages
  • Whether the founder-era company is still the operating legal entity after the Instacart acquisition (the site footer names CaterXpress Pty Ltd)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning and use caseshttps://www.foodstorm.com/
  2. Product modules, hardware, supporthttps://www.foodstorm.com/product
  3. Fit, integrations, mobile app, pricinghttps://www.foodstorm.com/faqs
  4. History and Instacarthttps://www.foodstorm.com/our-story
  5. Holiday catering use casehttps://www.foodstorm.com/use-cases/holiday-catering
  6. POS integrationshttps://www.foodstorm.com/blog/feature-spotlight-grocery-pos-integrations
  7. Contact routeshttps://www.foodstorm.com/contact-us
  8. Customer testimonialhttps://www.foodstorm.com/testimonials/coborns
  9. Customer testimonialhttps://www.foodstorm.com/testimonials/deciccos-sons
  10. Customer testimonialhttps://www.foodstorm.com/testimonials/new-seasons-market
  11. Customer testimonialhttps://www.foodstorm.com/testimonials/stew-leonards
  12. Customer testimonialhttps://www.foodstorm.com/testimonials/uncle-giuseppes